How To Close A Ebay Account
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How to delete your eBay account and the data associated with it
To fully delete your eBay account, it may take some time to do — the process of purging your eBay account and data from the system can take a month, or longer, to your eBay account is deleted, you will not have the option to reopen your account, and you won’t be able to access any of the data from your account ‘s how to officially close out and delete your eBay Business Insider’s homepage for more stories.
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Deleting accounts can be a way to simplify your online life. If you want to delete your eBay account, however, simple is not a good way to describe the ‘s quite lengthy, requiring a lot of confirmation that you want to close it out, and once you complete it it can take 30 days, or more, to fully close out your account — assuming it’s in good standing and there are no outstanding balances or pending ‘s how to complete the process of deleting your eBay account and all its associated data:
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How to delete your eBay account1. Go to on your PC or Mac and log into your account, if needed. 2. Hover the cursor over your name in the upper-left corner of the screen and click “Account settings. ”
Click “Account settings. ”
Devon Delfino/Business Insider
3. If necessary, click the “Account” tab, and then under “Account preferences” select “Close account. ”
Click “Close account. ”
4. Scroll to the bottom of the article and click the blue “Close account and delete my data” button.
Click “Close account and delete my data. ”
5. Select a reason for leaving from the drop-down menu to close your account.
Select an option from the drop-down menu.
6. Select a more specific reason from the options given and then click “Continue. ”
Select your options and then click “Continue. ”
7. Confirm that you want to close your account by selecting “No, please close my account” from the drop-down menu and then clicking “Continue” again.
Click the blue “Continue” button.
8. Tick the box next to “I read and understand the above information” and click “Continue. ”
Make sure to click “Continue. ”
As the site warns you, many, many times during this process, closing your account means that you won’t have access to your sales history or be able to sell items, use your email address associated with that account on eBay, or reopen your account once it’s been closed.
Related coverage from How To Do Everything: Tech:How to leave feedback on eBay as a buyer or sellerHow to cancel a ‘Best Offer’ on eBay if your reason meets the site’s requirementsHow to track an eBay order if the seller has provided tracking information, or contact the seller for updatesHow to print a shipping label on eBay, to send out items you’ve sold by mail or another shipment serviceNow tell us what you think!
Devon Delfino is a Brooklyn-based freelance journalist specializing in personal finance, culture, politics, and identity. Her work has been featured in publications such as The Los Angeles Times, Teen Vogue, Business Insider, and CNBC. Follow her on Twitter at @devondelfino.
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Closing your account and deleting your data | eBay
If you close your eBay account, you’ll no longer be able to sell on the site or access My eBay. You’ll also lose your feedback as well as your purchase and sales closing your account, consider contacting us first. We don’t want to see you go, and we’ll do everything we can to sort out any issues you may have.
If you still want to close your account, make sure:
All your fees and other selling costs are paid and your available funds is zero
You don’t have open bids on an item
You don’t have any outstanding payouts to be processed to your checking account
You’ve cancelled all your subscriptions
If you have any active suspensions or restrictions on your account, or if your account doesn’t currently meet our minimum seller performance standards, you’ll need to contact us in order to close your account.
What you need to know about closing your account
When you submit a request to close your account, we’ll send an email to your registered email address and to your eBay Messages within 24 hours letting you know we’ve received it. Generally, it takes 30 days to close an account from the date we receive a request. However, if you’ve bought or sold items in the 30 days prior to submitting your request, we’ll keep your account open for 60 days from receiving your request so any outstanding sales or purchases can be completed and so we can meet our commitments to all buyers and sellers under the eBay Money Back Guarantee.
After the 30-day or 60-day period (depending on whether you’ve bought or sold in the past 30 days) your account will be permanently closed and your data will be deleted. If you change your mind and decide to keep your account, you have 7 days from the account closure to request that your account be reopened. We can reopen your account only if it was in good standing when you closed it.
For security reasons, you can’t transfer or sell your eBay account to a new owner. However, you can add a secondary contact to your account.
Personal data on closed accounts
The right to have your personal data (including personal information) deleted depends on privacy regulations which vary by country and region. For example, the General Data Protection Regulation (“GDPR”) identifies the right to have your personal data deleted, also known as the “right to erasure, ” subject to certain exceptions. At eBay, we extend this right to delete your data to all users regardless of a country or region’s regulation.
When you send a request to close your account, your personal data will also be deleted as long as your account is in good standing.
eBay deletes personal data using approved methods such as encryption, pseudonymization, and aggregation. For your part, you’ll need to clear cache, cookies, and history from each browser you used to sign in to your eBay account. If you downloaded any eBay apps on any of your mobile devices, you’ll need to delete those too.
Unless you’ve reconsidered and would like to keep your account, and as long as your account is in good standing and none of the exceptions listed below apply, your account will be closed and your data will be deleted within 30–60 days of receiving your request. To keep your account, your account must have been in good standing at the time your closure request was submitted. Suspended or restricted user accounts will be closed, and we’re unable to allow you to reopen the account.
When we’ve closed your account, we’ll let you know by sending an email to your registered email address. If you’d like to use eBay again, you’ll need to create a new account.
Closing account and personal data deletion exceptions
We can’t close an account and/or delete associated data if:
You owe eBay money
You have pending transactions (i. e. open bids, pending payments from buyers, outstanding payouts to be processed to your checking account)
Data related to an account needs to be retained to detect, prevent, mitigate, or investigate fraudulent or illegal activities
Data related to an account needs to be retained for a purpose required by applicable law
There is a public health issue
A subpoena or other court or legal order compelling eBay to retain certain data is in place
If data can’t be deleted for any reason, it will be retained in accordance with our Privacy Notice.
Please contact us for help closing the account of a deceased eBay member.
Closing your account will result in the closure of all eBay businesses associated with that account which rely on the same identity—for example, the eBay Partner Network (EPN).
Close account and delete my data
How to Permanently Delete Your eBay Account – The Balance …
If you’re sure you want to close your eBay account, it’s an easy enough process. Click on the Close My Account link, fill out the form and submit. Be aware that there may be caveats associated with account closure, in keeping with eBay’s terms and conditions.
You should read about permanently closing your eBay account before you attempt to do so, to be sure that it’s what you really want. If you don’t think you’re going to use your account frequently, you can just let it go dormant, and it will still be there if you ever decide to use it again in the future.
What to Do Before Closing Your Account
Before closing your account, eBay says, be sure that:
You owe no feesYour account balance is at zeroYou have no bids still in play
There are some circumstances under which eBay won’t allow you to fully close your account. If your account is below eBay’s minimum standards, you can’t close it until it meets those standards.
You can change your mind for 60 days after closing the account. After 60 days, your account will be permanently closed and can’t be reopened. You’ll have to register a new eBay account to buy or sell items.
Keeping an eBay Account for Purchases
Many former sellers maintain an active presence on eBay but as buyers only. If you don’t want to sell anymore, just deactivate your seller account. You can do this by removing your automatic payment method and selling tool subscriptions.
You will still be able to bid, buy items, and otherwise participate, but you won’t be able to sell.
Account Closure Waiting Period
Once you’ve confirmed to eBay that you want to close your account, there’s a waiting period in order to allow any pending transactions to complete. During this waiting period, you won’t be able to bid, make purchases, list items or change any contact information in your account. You’ll still be able to view your account information, however.
Once that waiting period is over, you won’t be able to use your eBay username or the email address associated with your (now closed) account to access any parts of eBay requiring sign-in. Your feedback profile won’t be visible or available to other eBay members.
Be advised that eBay does retain your personal information even after you close your account, as outlined in its privacy notice. It claims this is necessary to prevent fraud and for legal reasons.
Alternatives to Closing an eBay Account
Closing your eBay account is a large and often unnecessary step. If you’re simply unsatisfied with something that has occurred on eBay, you may want to leave feedback or contact eBay about your problem. It may be easier to resolve than you think.
Second Thoughts About Closing an eBay Account
If you change your mind about closing your account during the waiting period, you can contact eBay and ask them to cancel your request.
If you change your mind after the waiting period has expired, well, time’s up. You can’t reopen a closed account. But you can create a new account, with a different email address if you want to keep doing business on eBay.
There are some good reasons for wanting to close your eBay account. If you’ve been the victim of identity theft, or if you’ve been the target of harassment, it can definitely sour you to the experience of bidding, buying and selling.
But make sure you want to end it with eBay before you pull the plug. Once your account is closed, it’s closed forever.
Frequently Asked Questions about how to close a ebay account
Why can’t I delete my eBay account?
If your account is below eBay’s minimum standards, you can’t close it until it meets those standards. You can change your mind for 60 days after closing the account. After 60 days, your account will be permanently closed and can’t be reopened. You’ll have to register a new eBay account to buy or sell items.Jan 6, 2019
Can I delete my eBay account and start over?
If you change your mind and decide to keep your account, you have 7 days from the account closure to request that your account be reopened. We can reopen your account only if it was in good standing when you closed it.
How long does it take to delete an eBay account?
How long will it take to close your Seller Account? When you submit a request to close your account, eBay will send an email to your registered email address and to your eBay Messages within 24 hours, letting you know we’ve received it. Generally, it takes 30 days to close an account from the date we receive a request.