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14 Best AI Chatbots Software for Your Website (Compared)
Are you looking for the best chatbot software for your site?
Chatbots allow you to free up time by automatically answering common customer questions. They can also be used to generate leads, improve user experience, and make more sales.
In this article, we have handpicked the best AI chatbots software for your WordPress site to improve customer experience and boost conversions.
ChatBot allows you to easily make chatbots using their drag and drop chatbot builder. You don’t need to do any coding or have any special technical skills.
It even comes with pre-built templates that you can use as a starting point to quickly get your AI ChatBot up and running. These templates include different scenarios like selling products, customer service, recruitment, bookings, and more.
ChatBot integrates with your WordPress website and can be used along with top live chat software well as other popular apps that you may be using to grow your business.
ChatBot is also a great chatbot for Facebook messenger powered by the same AI-driven software. This gives you a powerful tool to retarget customers on Facebook, collect data, and spend money wisely on Facebook ads.
They offer a free 14-day trial (no credit card required) which helps you try it out before choosing a paid plan.
Integrating ChatBot within our own businesses is a big priority for us currently. ChatBot is a great tool for us because it lets us seamlessly forward users to our live support teams where needed.
Pricing: ChatBot costs from $50 per month, which includes 1 active chatbot and 1000 chats per month.
HubSpot is a powerful CRM and suite of marketing tools that includes live chat and a smart chat bot builder.
The live chat design is completely customizable, so you can match your website’s colors and branding. You can also easily create automated chatbot responses and workflows without having to know any code.
The chat also integrates with HubSpot’s powerful CRM features so you can follow up with all your leads.
Besides their AI chat bot, HubSpot also offers powerful marketing tools like segmentation, cart abandonment emails, email templates, and in-depth analytics data.
Pricing: HubSpot’s live chat and chatbot builder are included in their Sales Hub plan. You can get started with HubSpot chatbots for free, but you’ll need to upgrade to a paid plan starting at $45/month to access all their other features.
ManyChat is a Facebook messenger chatbot builder. With more than 1. 3 Billion people using Facebook Messenger, it allows you to have a wider reach and more powerful retargeting options on the Facebook platform.
In simpler words, it helps you make sales, decrease cart abandonment, capture leads, and more by using Facebook Messenger.
It comes with a simple drag and drop interface which makes it super easy to set up a chatbot for your Facebook page. You can automatically welcome new users, point them to products, schedule messages, respond to specific keywords, and much more.
Pricing: ManyChat has a free plan that you can use to get started. This includes basic quick-start templates, 2 drip sequences, and up to 10 tags for audience segmentation. The premium plan has unlimited drip sequences and tags, plus split testing, buy buttons, and more.
Freshchat allows you to build chatbots for WhatsApp, Messenger, Apple Business Chat, mobile, and web.
It is powered by Freddy, their artificial intelligence algorithm. It is designed to detect intent and engage with the customer, rather than simply being intended to free up the time of your live chat agents.
Using their machine learning technology, Freshchat can even provide you with a list of customer and prospect questions that need precise or better answers.
Pricing: You will need Freshchat’s ‘Forest’ plan for enterprises to use their chatbot. This isn’t cheap, at $69 per user per month when billed monthly.
Drift lets you combine live chat and an automated chatbot, like many of the tools on this list. It also integrates with the most popular CRMs and email marketing services.
Drift allows you to proactively start conversations with customers that are already engaged with the products or services on your website. It is designed to use conversations for conversions and allows you to create scenarios that help you get more sales.
It offers integrations with many third-party tools such as Zendesk, Help Scout, and more.
Drift is more suitable for fairly large businesses, and the pricing reflects that. If you’re just starting to make money online, we recommend that you try one of the other tools on our list.
Pricing: Drift costs from $400/month billed annually. This includes 5 users. (There is a free plan available too, but that doesn’t have the chatbot features. )
Chatfuel is a powerful chatbot platform for Messenger, Facebook, and Instagram. You don’t need any coding knowledge or previous experience to use it.
Lots of different companies use Chatfuel, including large brands like Adidas, T-Mobile, LEGO, TechCrunch, and more.
You can use your bot to increase sales, to qualify leads, or to provide answers to frequently asked questions. This lets you save a lot of time for your customer service team.
There is plenty of documentation on the Chatfuel website to help you build a bot easily. This includes advice on how to make sure you follow Facebook’s rules for using a Messenger bot.
Pricing: Chatfuel costs from $15/month, with no user limit. There’s also a free plan that offers a fully-featured bot and up to 50 users.
MobileMonkey lets you create bots using their OmniChat™ technology. These bots work in web chat, in Messenger, and even through SMS text messages.
This saves you time and money creating different bots using different tools. You can create a single bot and use it across multiple platforms.
Your customer service team can easily respond to messages. MobileMonkey has desktop and mobile apps that give you a single inbox to easily monitor and respond to messages from different channels.
It also offers integrations with third-party software that you may already be using such as CRM software, email marketing service, webinar provider, and more.
Pricing: MobileMonkey costs from $14. 25/month, billed annually, for an unlimited number of leads. There’s also a free version with unlimited leads but fewer features.
Tidio is a live chat platform powered by chatbots. It allows you to communicate your clients by using web and mobile friendly chatbot, Facebook Messenger chatbot, and more.
It comes with an easy dashboard and a mobile app to answer all user inquires at any time from anywhere. You can also use automation as much as you like to answer customer questions and design funnels that lead to conversions.
You can use a chatbot template or create your own chatbot scenarios based on keywords and customer behavior on your site. It is easy to use and integrate with your eCommerce platform, email marketing, and help desk software.
Pricing: Starting from $18 per month. They have a free plan too but it does not include chatbots.
9. Zendesk Chat
Zendesk Chat is part of Zendesk, a popular customer support platform for businesses. It has features that let you handle support tickets, chat live with your customers, and more.
You can use automated messages within Zendesk Chat, such as triggering messages based on what your customers are doing. You can also optimize your messages by testing which ones have a high engagement rate.
You can even integrate it with other chatbot tools if you want more advanced chatbot features.
Pricing: Zendesk Chat costs from $14 per agent per month, when billed annually. You can take a 14 day free trial (no credit card details needed). There’s also a free Lite version, which only lets you have 1 agent and 1 chat at a time.
Quriobot is a simple chatbot that has a free plan, making it a good option for small companies on a tight budget.
Like other chatbot software, it has a simple drag and drop interface. You can either build conversations from scratch or use one of the available templates. You can also create several bots at once.
You can adjust Quriobot’s styling to fit your website’s color scheme and you can even add custom CSS if you want to.
Quriobot integrates with help desk software such as LiveAgent, if you want a complete solution that gives you a support desk, live chat, and more.
Pricing: Quriobot has a generous free plan that allows you up to 500 chats per month, with unlimited bots and organization members. If you want more chats per month, or if you want to remove the Quriobot branding, you need to pay from €9/month. (Quriobot’s pricing is in Euros. )
Intercom is a flexible tool that can be used as a chatbot or for live chat with an agent. You can use it to automate your marketing and to engage users.
Intercom’s whole approach is designed to be conversational, to help you build relationships. It’s easy to scale as your business grows, too.
With Intercom, you can personalize your chatbot’s interactions with customers. You can filter and target customers based on what they do (or don’t do) and you can group them into segments based on their attributes and behavior.
Intercom integrates with email marketing services, Slack, Google Analytics, CRM software, and more.
Pricing: Intercom’s Start package costs from $39/month. However, to use the chatbot features, you need at least the Growth plan from $99/month. You can take a free 14 day trial of either of these plans (credit card details are required).
SnapEngage is designed to help you with both sales and support. You can use it on your WordPress site. It also integrates with Facebook Messenger, and other popular software.
It comes with ready-to-use bots, such as the Info-Capture and the Answer Bot. You can also create custom bots using the custom bot API.
If you run a healthcare site, then SnapEngage offers ‘Health Engage’ to provide secure, HIPAA-compliant chatbots, live chat, and SMS messaging.
Pricing: SnapEngage costs from $16 per user per month (with a minimum of 3 users), billed annually. Their HealthEngage option costs from $26 per user per month, again with a minimum of 3 users.
LivePerson offers live chat software, as you might expect from their name. You can also use it to create automated conversation flows using a chatbot.
Your chatbots can connect potential buyers to a live agent, send offers based on the customer’s interests, and even schedule appointments or meetings. Customers can also check on their order status, find out their account balance, and get answers to billing or payment questions.
As well as integrating with your WordPress site, LivePerson can be used on Facebook, Twitter, and more.
Pricing: LivePerson doesn’t provide a standard scale of prices. Instead, you need to contact them for a quote.
Ada is a chatbot that can tailor its responses and recommendations based on the customer’s information, intent, and interests. It’s designed to be simple to use, so that your support team can set everything up. There’s no coding involved.
You can also integrate Ada with your live chat so that customers can move seamlessly from the chatbot to a live agent. It also integrates with your team calendar to schedule appointments and bookings.
Pricing: Ada doesn’t provide prices upfront. Instead, you need to chat with the sales team or request a demo to find out how much it will cost you.
Our Pick: Best Chatbot Software
For most businesses, we recommend as the best AI chatbot software because it’s easy to use and comes with pre-made workflows.
They also offer many built-in integrations with third-party marketing services, and the pricing is fairly affordable compared to other solutions.
If you’re looking for alternatives, then please take a look at FreshChat or HubSpot.
We hope this article helped you learn about the best AI chatbots software for your WordPress site. You might also want to take a look at our guides to the best live chat software and best business phone services for small businesses.
If you liked this article, then please subscribe to our YouTube Channel for WordPress video tutorials. You can also find us on Twitter and Facebook.
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8 Interactive Websites with Chatbots: Web Chat Examples for Marketing …
Ready to be inspired? See what top businesses boasting websites with chatbots are doing and learn how to translate these web chat examples to boost your own bottom line.
Web chat is a chat widget on a website that uses live chat, chatbots or a hybrid approach.
Web chat offers unicorn benefits to businesses of all stripes:
Web chat increases conversions 45% as customers get instant answersCustomers prefer chat over phone and email when they need customer supportWebsites with chatbots cut costs by screening customer service inquiries automaticallyWeb chat converts anonymous website visitors into captured leads
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Here are 8 websites with chatbots qualifying leads, assisting with sales, and automating customer service with live chat integration:
B2B: MobileMonkeyServices: Massage EnvyRestaurant: Domino’sEcommerce: Peloton Health care: American WellBrick-and-mortar: Lincoln Davies Building Supply Real estate: Portside at East PierBrand affinity: Casper
Have a look, learn new web chat strategies and take notes for your own unicorn business bot.
Web Chat Example for B2B: MobileMonkey
MobileMonkey’s mission is to provide marketers with tools to design and launch chatbots for lead generation and conversion.
As the Best Bot Marketing Solution, MobileMonkey is an expert in using websites with chatbots for maximum potential.
Start chatting with our web chat and you’ll notice a few strategies in play.
MobileMonkey uses multi-channel chatbots. That means the web chat you create works in more than one messaging app.
If the website visitor is signed in to Facebook, they will be greeted with a Facebook chat widget that captures basic lead information and allows for follow up in Messenger.
If the web visitor is not logged in to Facebook browsing incognito, the web chat is a native web chat widget with no login required.
Either way, the customer and the business is able to communicate and have a real-time conversation.
Learn more about how to use live chat for lead gen.
Takeaways for B2B websites with chatbots
Use a chatbot to make first contact with the ovide options for more info with a guided B2B businesses can express humor and personality. In a sea full of donkeys, a little fun makes a B2B brand stand options for connecting with live support.
Web Chat Example for Services: Massage Envy
Generally, most services need to be booked ahead of time.
Web chat for service-based businesses is one of the most convenient ways to book appointments.
Massage Envy does this successfully through Facebook Messenger web chat.
Spas are all about relaxation and privacy, so providing visitors a convenient way to book an appointment gets them in the door faster and might even lead to more appointments booked.
Whether they’re on a subway commuting or just woke up in pain from yesterday’s workout, they can schedule their service and move on with their day.
From 24/7 convenient appointment booking to instant, real-time answers to any questions, service businesses that implement websites with chatbots are effective.
Takeaways for service-based websites with chatbots
Provide a menu of options to guide visitors to for appointment scheduling with a automated appointment reminders.
Web Chat Example for Restaurants: Domino’s
The Domino’s bot is pretty well known, for good reasons.
It’s the best order online experience I’ve had, far better than any new-window-screen-pops-up-and-now-I-have-3-new-tabs ordering experience.
If you’re in food service and you offer order-ahead, then try this out.
It’s fantastic, easy, and adding in images makes everyone hungry (and maybe even likely to order more food).
Plus, if you’re a small business, it’ll free up some employees from answering calls so they have more time to work on orders. It’s likely to even lead to fewer order mistakes because it’s all in text and you’re not dealing with deciphering words through a bad connection.
Sure, making websites with chatbots requires a little time — 5 minutes. Yup, it’s bananas. There is even a restaurant bot template for you.
Takeaways for restaurant websites with chatbots
Make ordering simple with no more than three options (new order, reorder, or track order) rich visual imagery.
Web Chat Example for the Health Care Industry: American Well
Next up is American Well, a telemedicine company, that provides a great example of how websites with chatbots can determine user intent quickly.
Curious about who your site visitors are? Ask them what brought them to your site today.
It’s a clear and easy question.
Plus, by providing pre-filled buttons to click, you can not only help users navigate the many pages on your site, but you can also learn more about who is behind the screen.
See how easy that was?
Now, American Well has received some valuable information about the web visitor and can adjust accordingly.
Takeaways for health care industry websites with chatbots
Ask questions with easy answers. Create a few unique paths for each set of responses.
Web Chat Example for Retail: Peloton
Yes, the Peloton craze is strong. And the high-end, on-demand workout and fitness equipment seller is using web chat to their advantage.
There’s something they do with their website chatbot that I really love. After asking users how they can help, they automatically start connecting a Sales Team Member to the chat.
It’s websites with chatbots efficiency at its best and reminds me of a digital version of how Apple takes care of customers in their stores.
First they check you in to learn about the issue, so that by the time you sit down with a team member, the issue is nearly resolved.
The same thing happens in web chat:
Takeaways for ecommerce websites with chatbots
Screen visitors for intent. Give product details. Offer up a connection to live agent takeover.
Web Chat Example for Brand Awareness & Affinity: Casper
One in four Americans experience insomnia each year.
So, Casper, the mattress ecommerce company, decided to do something about it.
Nope, they didn’t solve or cure insomnia. They used websites with chatbots to their advantage and capitalized on some of those insomniac feelings.
It’s lonely being up at 3 am when everyone else is calmly asleep and rejuvenating. So, Casper created a unicorn chatbot, the Insomnobot 3000, to keep all those millions of people company.
Only awake between 11pm and 5am local time, the bot is exclusively for insomniacs.
How cool is that? Not only is it a super creative use-case, but it no doubt picked up some media and led a few more insomniacs to learn about Casper. Brand awareness for a win!
For insomniacs who already use and love Casper, well, now they have a bit more affinity to the brand who gets them.
It’s cute. It’s simple. It’s creative.
Perhaps, there’s an Insomnobot version for your own company. Go find your unicorn!
Check out another brand awareness chatbot case study.
Takeaways for brand building with chatbots
Creative doesn’t equal complicated. Take a simple idea and spin it for your brand.
Web Chat Example for Real Estate: Portside at East Pier
This Boston apartment building is capitalizing on leads with its Rosie bot. By providing options like “Availability / Pricing” and “Amenities” or “Fees”, they’re creating transparent communication, all through a very simple use-case of their bot.
Ever searched high and low on a website digging for pricing information? It’s extremely frustrating!
What I like about Portside is that they do the very opposite, and it’s still effective. Perhaps, far more effective because users aren’t irritated by the time it takes to learn an answer.
While a past strategy might’ve been to bring those leads in before ever dropping the dollar signs, Rosie is actually able to qualify those leads better by showing off floor plans, pricing, and availability dates upfront.
In turn, she brings much higher quality, interested leads into the building.
None of what Rosie is doing is novel. It’s not that no one else has ever thought of using websites with chatbots in this way.
It’s simply that Portside and Roseland Residential Trust pull it off in a clean, effective way that you can replicate.
Takeaways for real estate websites with chatbots
Be upfront with clear details.
Pop over to this tutorial to build your free chatbot. You can do it in under 5 minutes.
Web Chat Example for Brick-and-Mortar: Lincoln Davies Building Supply
This brick-and-mortar shop has been in business for over 145 years and operates as part general store, part hardware, and part lumber yard.
The five-generation family run business uses websites with chatbots to reduce customer support costs and improve sales qualification.
Their changes led to a 25% reduction in online support costs and a 111% increase in their customer list. See more in a brick-and-mortar chatbot case study. )
How? With some pretty simple tactics.
They offer up a welcome offer to those who interact with their bot.
Not only does this draw consumers in, and potentially entice them to stay on the site longer, it also drives them directly to products and reviews so they can find what they’re looking for.
Smart tactics, considering they sell hundreds of home improvement products!
Takeaways for brick-and-mortar store websites with chatbots
Use your reviews and testimonials. They’re valuable marketing assets! Entice visitors with a unique offer available only through your bot
Be a Web Chat Unicorn
As you can see from these website chatbot examples, web chat can simplify business processes and create lasting connections with your visitors.
Launching websites with chatbots doesn’t have to be complicated nor does it require crazy dev time.
Get started with these tips and MobileMonkey’s free chat marketing platform and live chat software for customer support, marketing and sales.
Important Next Steps
Sign up for MobileMonkey’s OmniChat™ chatbot builder to execute SMS marketing growth strategies and text message marketing MobileMonkey chat marketing news and tips via SMS by texting “CLUB” to with other chat marketing enthusiasts in the exclusive MobileMonkey Island on Facebook!
Best AI Chatbot Platforms for 2021 – Influencer Marketing Hub
A chatbot is a special computer program using artificial intelligence (AI) which conducts a conversation with people, either via auditory or text input. Programmers design chatbots to realistically simulate how humans speak as conversational partners. Brands increasingly using chatbots to communicate with their customers and market their products.
There are a wide range of AI chatbot platforms available to help brands develop suitable chatbots to help them attract and retain customers. These AI chatbot platforms usually contain tools to help you develop and customize suitable chatbots for your customer base.
With their ability to guide customers through the marketing funnel, keep people engaged after sales all the while adding personality to a company’s brand, AI chatbots are adding new value to brands’ content marketing. These chatbots create more personalized experiences for customers by tailoring companies’ responses and content to the customers’ queries and interests, which aids reputation management. They are also cheap and can work around the clock without requiring human intervention.
According to Grand View Research the global chatbot economy will total $1. 25 billion by 2025. A survey done in 2016 by Oracle showed that 80% of business decision-makers said they already used chatbots or plan to use them by 2020. lists more than 1, 350 chatbots and virtual agents in use around the world. Many large brands have created fascinating bots that have hit it off with their customers and their target demographics. Most people already know or use chatbots in some form, such as Siri, Alexa, Cortana and Google Assistant.
Best AI Chatbot Platforms In 2021:
1. Lobster by 2. Chatfuel3. MobileMonkey4. Aivo5. ItsAlive6. Imperson7. Pandorabots8. Bold3609. Meya AI10. ManyChat11. Botsify12. Live Chat13. Botscrew14. Zendesk15. Olark16. Userlike17. Pure Chat18. Jivochat19. Freshchat20. Tawk21. IntercomFrequently Asked Questions
What is an AI chatbot?
A chatbot is a computer program that imitates human conversation, either spoken, written or both. Chatbots have conversations with people online, and developers usually design chatbots in the hope that its users will not be able to tell whether they’re talking to a person or a robot.
The term chatbot comes from “chatterbot, ” a name coined by its inventor, Michael Mauldin, in 1994. He created the first chatbot named Julia. A chatbot (also known as a talkbot, bot, IM bot, intelligent chatbot, conversation bot, AI conversation bot, artificial conversation entity, or virtual talk chatbot) is a computer program or an artificial intelligence which conducts a conversation via auditory or textual methods.
What differentiates Artificial Intelligence chatbots from regular chatbots is that it is possible for chatbots to “learn” things about users by tracking patterns in data. Without training, these chatbots can then apply the pattern to similar problems or slightly different questions. This ability gives them the “intelligence” to perform tasks, solve problems, and manage information without human intervention.
AI chatbots are very much the future of online marketing, with many businesses incorporating it in their inbound marketing strategies. Here are the 10 of the best AI chatbot platforms to build the exact right bot for your business.
1. Lobster by
has its own conversational AI platform called Lobster and there are a few different ways you can try it out. This experienced team develops advanced AI assistants that do things like find recipes for grocery customers, book appointments or tickets, and renew insurance policies as part of the conversational customer experience they create for their clients. You can get a demo, start a free trial or go live straight away with an affordable Lobster Essentials AI assistant that’s ready to answer 85% of your essential routine queries from day one. also offers a Lobster Blue premium service for those who want to build an AI assistant from scratch with unique features needed for your business.
The best thing is that has a team of specialists who know all about conversation design, linguistics and psychology and they review every conversation your AI assistant has with your customers. Doing this, they are constantly improving the performance of your AI assistant without you having to lift a finger! The engineers at have also been working in data science for more than twenty years so they can link up any other system you use to handle customer data with your AI assistant, so your customers get detailed responses in real-time ― it’s all secure.
You’ll find loads of case studies on the website for clients like Coop Sweden, Legal & General Insurance and Stena Line ferries as well as helpful blog posts and features by industry or use case. They even have their own AI assistant called Clawson who you can chat to on their home page. If you’re looking for a chatbot platform, Lobster really does have an option to suit everyone.
Chatfuel is another great, easy-to-use platform for building bots without coding but specifically for Facebook. Founded in 2015, the platform offers different editing tools for you to design your chatbots as you want them and allows you to set up conversational rules in the dashboard.
The bot will use NLP to understand and recognize phrases, and will send users predefined answers. You can build a chatbot to serve as a customer service advisor, an event assistant, or a personal avatar. A useful feature is that when a person interacts with the chatbot, it adds them to your database, which allows you to reach out to them in the future. Chatfuel’s analytics technology provides insights about the performance of the bot. It has created Facebook Messenger chatbots for various big client including Adidas, TechCrunch, Lego and T-Mobile.
In terms of pricing, some of Chatfuel’s features are free, but the Premium Plan starts at $300/month to build unlimited bots and for up to 30, 000 users.
While a full-service mobile agency, in terms of chatbots, MobileMonkey plays in the same field as Chatfuel and Botsify in that it is aimed at non-technical users.
While MobileMonkey is easy to use for the novice, it also has features that can build sophisticated behavior. For example, it can store the user’s response to a question in a variable to be reused later in your bot’s replies.
With MobileMonkey you can build chatbots for Facebook Messenger and employ various lead generation tools such as chat blasts or broadcast messages (messages sent to multiple users, whether all users or a specific segment), drip campaigns, and list building to enhance business’s marketing efforts. It also allows you to automate customer service by providing the answers to frequently asked questions and reduces the wait time. It allows for easy human intervention and lets you override your chatbot and to enter the conversation at any time.
This service is free for unlimited contacts but limited features. Its Premier Plan is $149/month and includes an agency dashboard, unlimited live bots and Facebook pages, and is limited to 5, 000 contacts. It also offers a very adequate $49/month plan, which offers most of the services of the Premier Plan but without the premier support.
Aivo was started in Argentina in 2012 when its founders were looking for a way to reinvent the communication between companies and their customers. Today, with offices in nine countries, it is one of the world’s largest and most successful AI chatbot platforms and handled over 120 million conversations in English, Spanish and Portuguese the world over in 2018. Their clients include Visa, Uber, LG and General Motors.
Aivo builds bots for organizations of all shapes and sizes. Their bots are AI-powered and allows your business to respond to customers in real-time with either text or voice, and can be set up to understand the different rules for each channel, then adapt to offer the appropriate auto-responses. It easily integrates with a number of third-party tools, including Salesforce and Zendesk.
Aivo’s AgentBot pricing starts at $240 per month, which includes 1, 000 monthly sessions. Additional sessions cost $26 per 100. It also comes with a free 30-day trial.
This French startup has developed into one of the best AI chatbots for Facebook Messenger. It helps businesses shorten their response time to frequently asked questions by answering them directly through the chatbots by detecting keywords in Facebook Messenger. As with most AI chatbots worth their salt, you can hand over the conversation to a human when necessary.
ItsAlive is a bit more tech orientated than counterparts such as MobileMonkey and Chatfuel, although it goes to a lot of effort to make sure non-tech users can also use it. Its bots work with keywords that it learns from users in order to answer their questions in future. It also makes use of recipes to automatically respond when users use specific keywords or phrases. You can add as many recipes as you want and switch them ON/OFF as you want.
Big clients include Coca-Cola and Johnson & Johnson. Its free plan lets you send 1, 000 messages per month. Its Pro Plan is $99/month and includes full analytics and KPI’s, as well as lead generation and Intercom support.
Imperson is one of the leading agencies in enterprise chatbots that support text, audio, video, AR, and VR on all major messaging platforms. Its full-service creative studio deploys and hosts your bot, and provides an advanced analytics dashboard including real-time insights to improve performance. They also monitor your chatbot’s performance and continuously customizes it based on user behavior.
The conversation navigator uses relationship memory, NLP user intents, and deep dialogue context to lead conversations. And an AI moderator helps to achieve customers’ goals.
According to its website, Imperson strives to build its bots to use natural language that is tailored to each brand’s authentic voice in order to create connections with customers that translate to relationships.
Its partners and clients include Disney, Microsoft, Amazon and National Geographic.
Pandorabots is one of the oldest and largest chatbot hosting services in the world and more than 300, 000 chatbots have been built on this platform, including the widely acclaimed Mitsuku chatbot. Developers and enterprises, including Fortune 500s and global brands, use Pandorabots’ cloud-based services to build conversational interfaces for applications and the Mitsuku codebase can be licensed from Pandorabots and incorporated into other chatbot applications.
The platform supports an open standard scripting language called Artificial Intelligence Markup Language (AIML) and while it’s easy to use even for those who don’t have a programming background, it drives sophisticated conversations. Its bots can be built and deployed on web, mobile, home hubs, and popular messaging platforms like Twitter, Telegram, Line, and Slack.
Pandorabots has a free service that allows you up to 1, 000 messages/month and two bots, a developer plan at $0. 0025/message and up to 10 bots and custom enterprise plans.
As the industry’s most tightly integrated agent and bot solution, Bold360 uses AI to help agents be more efficient and provide seamless transitions from bots to agents. What makes Bold360 unique is that it patented its own natural language processing technology to help brands build chatbots that can understand their customers’ intent without the need of keyword matching. Its conversational AI can interpret complex language, remember the context of an entire conversation, and reply to customers with natural responses. Customers can even buy your products through the chatbot. You can also give your chatbot its own personality and run it on most messaging channels. Bold360’s customers include companies such as Intuit, Edible Arrangements, and Vodafone.
9. Meya AI
Meya AI assists you in building sophisticated bots or ‘cognitive applications’, as they call it, without getting stuck on the basics. Its cognitive framework contains everything you will need to build an AI bot and lets you build, host, and train your cognitive application/AI bot in one place.
Its Bot studio has a code editor, test chat, live debugger, and visualizer. It integrates seamlessly with third-party applications and lets you easily scale your bots to take advantage of those that are most popular.
Meya has a dedicated customer support manager that you can communicate with through a private Slack channel. You can expect to receive a response within 12 hours of any query.
Its cloud-based system lets you and your team work collaboratively by allowing you to connect directly to your business backend to send and receive data. You’ll also be able to gather insights into your customers and keep them engaged with your business.
Meya offers a 14-day free trial. Its standard plan costs $99/month.
ManyChat is great for creating Facebook Messenger bots for marketing, sales, and support and to grow ROI and revenue. The platform powers more than 400, 000 businesses across the world and has supported 1B+ monthly business-to-customer conversations. Its visual drag-and-drop bot-builder allows even novices to set up a Facebook Messenger bot.
It also provides tools to grow your Messenger audience. It lets you broadcast content to all of your subscribers at once. Broadcasts are not based on an algorithm, but go out to your subscribers, who, once they signed up, are forevee yours. You can also automate your Messenger marketing and send messages from RSS, Facebook, Twitter and YouTube based on time delays or certain user actions.
Sign up for free and upgrade to a range of packages depending on how many subscribers you have.
If you’re in a rush to get your bot set up and going, Botsify is the platform for you. It is an extremely easy tool to use and you don’t need any programming knowledge to use it. For instance, it lets you create intelligent chatbots for sites like Facebook Messenger, Slack and others without coding. With customizable templates and a drag-and-drop interface it’s as user friendly as they come. The bot can be taught how to handle complex conversations in the future and allows for a live agent to take over a conversation at any point, which can be very helpful if a human intervention is required urgently.
The platform introduces conversation forms which collects information from users through chatbot conversations and it offers plugins for integration of your platform with chatbot via JSON API or RSS Feed. Their customers include Apple, Shazam and Unicef.
Botsify’s Pro Plan costs $50 per month. It’ll give you unlimited chatbots, up to 30, 000 unique users and unlimited messages. It also offers a free 14-day trial.
12. Live Chat
Live Chat is a unique AI chatbot platform that makes capturing leads and buying easy and straight-forward. The Control panel houses all the conversations developed on the web pages of a specific site. You can track users in real-time, start conversations, and even transfer from one exchange to another.
Live Chat has an excellent capacity for customization, analysis, and administration functions. The program is highly recommended by companies and websites with high volumes of traffic, capable of segmenting and managing a quantity of information.
BotsCrew chatbot platform is a perfect solution for mid-market businesses and enterprises. The team can adapt the platform to your needs and guide throughout the development process. So it is a low-risk, low-effort solution that can be scaled and stored on your servers if you care about security. And it is more pricy, on the other hand.
You can start with the platform on your own. The platform was created with non-coders in mind. It allows you to create, update, train, and analyze the chatbots results on the go with a simple, user-friendly interface.
The platform currently offers multilingual bots with native integrations with FB Messenger and website widget. You can connect other platforms like WhatsApp, Twitter, Telegram, etc. on-demand. The bot you create will live on multiple platforms with no need to duplicate it.
The BotsCrew chatbot platform pricing starts at $600. 00 per month, but the price can vary based on the integrations, features, and customization that you would like to have. The setup fee usually starts from $3K.
Zendesk is a popular AI chatbot platform choice for brands. One of the most straightforward chatbot applications to install, it’s naturally integrated into all types of media: voice, chat, social networks.
The benefits of Zendesk are spectacular: advanced personalization, sales/conversion tracking, and real-time monitoring. It allows you to keep a record of all the information related to the chats from a single screen, allowing the configuration of objectives and different follow-ups.
It is one of the best live chat tools for a wide range of businesses, whether small or large. It can be a good fit for 24/7 online service portals that need a broad knowledge base and FAQ searches. Also, the free plan may be sufficient for smaller websites that only need to have one chat at a time.
Olark is an excellent alternative for those businesses that want to attract potential customers, increase sales, and offer support. Olark’s advanced plans offer everything you need for optimal interaction and management: customizable chat boxes, access to chat history, monitoring team performance, or the possibility of conducting pre-conversation surveys.
This conversational marketing platform is suitable for any business looking to grow, as it is designed to help capture leads, increase sales, and provide support.
Userlike is a chatbot application that can be implemented on your WordPress site. It stands out for its excellent design that enhances the improvement of the user experience: chat widgets, chatbots, and natural integrations on different platforms, CRM, and email.
It also enables analytical reports to help you improve conversation performance and optimization. Finally, they provide GDPR-compliant services, making them an ideal option for companies in the European Union.
It is recommended for medium-sized teams that need a live chat that meets the needs of their customers and allows different integrations with their tools.
17. Pure Chat
Chabot’s application is designed to increase the skills and tasks of the sales and marketing teams. Supports unlimited conversations managed through a central panel, allowing changing chat widgets’ appearance and access to histories.
The most advanced plans integrate analytics and user and conversation tracking options.
Pure Chat is the ideal solution for sales and marketing teams who need a dedicated live chat operator for pre-sales or support.
Jivochat is a live chat tool that allows you to manage and interact with customers in real-time through different communication channels such as your website, Telegram, Facebook, and Viber.
This tool allows you to respond to chats in an estimated time of 15 seconds, offering optimal customer service. Jivo Chat offers visitors a non-invasive chat with personalized messages. In this way, if the potential client decides to start a conversation, you or your agents will receive an immediate notification on their mobile or computer to answer this question.
It is very easy to use and integrates with daily tasks efficiently. Furthermore, it can be installed on an unlimited number of web pages at no extra cost. It is recommended for businesses that need a simple and inexpensive online chat solution to improve the experience with customers interacting in real-time.
Freshchat is another one of the best live chat support services with unique features that rival other companies on this list. Conceived to be a conversation and messaging application allows you to start chats in real-time with clients through agents or artificial intelligence. It also offers customer history, live profiles, and custom bots for automated conversations.
Companies looking for not just a live chat, but a complete package on the same platform: support assistant, lead generation tool, marketing automation, and user engagement software.
It is an engaging free chatbot, fast, and very easy to handle. Its free version can be used without a time limit, which is a great advantage. Some of its features are as follows: more than 1880 emojis, support for 27 languages, offers unlimited chat history, tracking, and statistics. It is recommended for: Any customer service team that needs a fast, reliable, and scalable live chat.
This powerful chatbot system links your responses based on user behavior and artificial intelligence to understand and benefit from user interaction. Intercom chatbots use visitor browsing information, data, and automated tasks to target users, allowing for more personalized interactions.
It is recommended for any customer support platform based on user behavior and smart segmentation to understand and benefit from customer interaction.
Frequently Asked Questions
What are the best AI chatbot platforms?
There is a wide range of AI chatbot platforms available to help brands develop suitable chatbots to help them attract and retain customers. These AI chatbot platforms usually contain tools to help you develop and customize suitable chatbots for your customer base. We have examined 11 of the best AI chatbot platforms to build the best bot for your business:
On which platform can a chatbot be deployed?
You can build a chatbot for your business on any of the AI chatbot platforms we have covered in this article. Select the one that appears most suitable for your needs and budget. You can deploy your chatbot in numerous places, basically wherever you wish to communicate online with the public, but don’t want to tie up staff to have the conversation. These include website landing pages, messaging platforms (Facebook Messenger, WhatsApp, and the like), or in a mobile app.
What is AI-based chatbot?
A chatbot is a special computer program using artificial intelligence (AI) that conducts a conversation with people, either via auditory or text input. Brands increasingly use chatbots to communicate with their customers and market their products. An AI chatbot can understand language wider than a set of pre-programmed commands and continues learning based on the inputs it receives. It can make changes based on patterns and become smarter over time.
What is a chatbot platform?
There is a wide range of AI chatbot platforms available to help brands develop suitable chatbots to help them attract and retain customers. These AI chatbot platforms typically contain tools to help you develop and customize chatbots for your customer base. Each of the chatbot platforms takes its own approach to help you build the most suitable AI chatbox for your needs. Many of the platforms enable you to create a basic chatbot for free and add improved tools for an additional cost.
Is Alexa a chatbot?
Amazon Alexa, Apple Siri, Microsoft Cortana, and Google Assistant are all, to some extent, chatbots. A chatbot is a special computer program using artificial intelligence (AI) that conducts a conversation with people, either via auditory or text input. This is precisely what you do when using Alexa and the other products mentioned. However, none of these apps are as advanced as many other chatbots – they really only give predetermined answers to questions that people ask, rather than using much AI to learn from conversations.
How do you make an intelligent chatbot?
The easiest way to make an intelligent chatbot is to sign up for one of the platforms we have covered here. You can use the tools they provide to make a chatbot that will meet your needs. Most of these platforms cater to non-coders. For example, Botscrew allows you to create, update, train, and analyze the chatbots results on the go with a simple, user-friendly interface. Many other platforms also cater for non-technical users. Some, like ItsAlive and Pandorabots, target more technical users.
Frequently Asked Questions about best bot sites
What websites use bots?
Here are 8 websites with chatbots qualifying leads, assisting with sales, and automating customer service with live chat integration:B2B: MobileMonkey.Services: Massage Envy.Restaurant: Domino’s.Ecommerce: Peloton.Health care: American Well.Brick-and-mortar: Lincoln Davies Building Supply.More items…
What are the best bot platform today?
Here are the 10 of the best AI chatbot platforms to build the exact right bot for your business.Lobster by EBI.AI. EBI.AI has its own conversational AI platform called Lobster and there are a few different ways you can try it out. … Chatfuel. … MobileMonkey. … Aivo. … ItsAlive. … Imperson. … Pandorabots. … Bold360.More items…•Aug 23, 2021
Who is the best bot in the world?
10 Best Bots Available On The Internet Right NowFify. … OrderNow Chatbot. … Dinner Ideas. … Necrobot for Pokémon Go. … Health Tap. … DuoLingo Language Bot. … Smokey. … Bly. Bly is an extremely useful tool to connect people using its powerful search engine tool.More items…