Bot Reviews
Read Customer Service Reviews of bots.io – Trustpilot
Worst app ever
Worst app ever! Scammers! I deposited 50euros to try after 3 months the I still have 46. 69euros in the account. Decided to take the money out but every time I want to withdraw they money the app get stuck. I contacted support numerous times via email but no one ever got back. Luckily it was only 50 euros. Just be aware that adding your money goes very fast and easy. Taking it out, seems to be impossible.
I have send in euro 1150 two weeks ago…
I have send in euro 1150 two weeks ago from my Revolut account and went vary smooth to bots because I saw on trustpilot a lot of negative reviews I was then try to put it on test and I have stop from 11 bots to 8 bots and left 3 only in there I made €80 in less two weeks since last week on the 7th of October I have withdrawal €980 but it takes up to 48hrs working days so today my money was in my Revolut account and happy with that. Normally I don’t put any reviews but I thought and because only I saw the negative reviews that’s why I hope that helps! Ps: I have be scam before and I understand anyone there what they go through!
October 5
October 5, 2021, I will try it to see the regular operation, after August no more reviews, I will keep you updated, refining this review with useful information, I try BOTS!
Works fine but I can’t withdraw
Works fine but I can’t withdraw my money!!! I think withdrawing is one of the important things to be gain trust. Support doesn’t take the phone.
I was wanting to invest some money
I was wanting to invest some money. After reading the reviews of this site on how 90‰ say that they have lost their money. Don’t do it
Hi, we are sorry to read that you don’t want to try our app. If you want to try we would recommend a bot with a low risk level. But it is up to you what you do. Kind regards, team Bots
Way too many problems
Way too many problems. Bots sometimes rise and fall by -50% and +50% due to problems at BOTS. When you stop bots you sometimes get as much as 25% short of what the app indicates. Looks like they are not going to last long. I hear everyone around me is dropping out because of ALL the problems with BOTS, and they don’t score too well on the Google playstore either.
Hi Anthon, We are sorry that you didn’t have a good experience with Bots. We would love to help you with your problems. It is possible that you didn’t had luck with the bot you invested in. If you would like to talk please contact our support department. Kind regards, team Bots
Maybe they have good intentions
Maybe they have good intentions, but if they want to grow they will need to do that with loyal customers and therefore they need to first sort out their app and their processes. 1) after creating an account through the app I could no longer log in. Had to clear the app cache to get it to work. Not a good trust point for a company that is supposed to be writing software to handle financials, can’t make an app work. 2) To initiate a bank transfer to deposit funds you use the app which will generate a payment reference number for you to use. You then go to your banking app and make the payment. However then you are supposed to someone know for yourself that you then need to switch back into the app to click that you have made the payment. If you don’t realise you have to do this (why would you) or you forget, then the payment gets ‘cancelled’ on their end meaning that they will simply ignore the payment you have sent to that reference number. 3) There’s no process to pick these unmatched payments up. I made 2 of them and that was it, they just disappear into the ether. 4) I contacted them to ask about this process and was first told to do nothing, there was a process that would automatically refund unmatched payments. 5) A week later and nothing happened. I was told to send printouts from my bank statement to them (why I have to do this before they have even tried to look at their own bank account and unmatched payments I do not know). I emailed them with this information, and was told they would contact me. 6) A further week later and nothing. I contacted them again and they said they had not received the email from me. I resent it, I resent it with inline attachments, and I sent a ‘test’ email with no attachments. The only email they said they received was the email with no attachments. I then proceeded to send multiple other test emails with single attachments, they seem to receive emails from gmail with single attachments.. so I sent them 4 emails (one for each of the transactions (two had gone through, two had disappeared). They said that they didn’t want 4 emails, they wanted 1 email with 4 attachments (which we had already tried multiple times before and they said they would not receive the emails). 7) So I’m still waiting. a full 2 weeks after I contracted them and explained exactly what had happened – 2 payments made with reference numbers that their backend considered to be related to a cancelled deposit (due to silly UI/UX bug expecting people to remember to go back to app and click ‘OK’ after making payment).. plus a simple missing process in their back office to find unmatched payments.. attempt to match them (via other successful payments) and then contact the account holder or simply refund the line. Unless they sort out their processes and app and customer service.. then don’t of further thoughts after some newer interaction. a) there is a hard barrier between those in customer service and ‘finance’ and this barrier bleeds out into interaction with the customer. Customer service has to get everything in order before even approaching ‘finance’ and it is your duty as a customer to help them do this. This isn’t ‘finance’ as in budgets and accounting, this is ‘finance’ as in processing incoming and outgoing payments.. i. e. core business. There should be no demarcation here, it is THE business. b) the idea of the company is that automation can do things better than humans. but then surely if you mean that you would first apply this approach to your own business processes? Who would trust a company who promotes automation scripting for their customers, but doesn’t trust it for its own internal processes? Again. why is payment matching such a broken process requiring any manual intervention, let alone requiring intervention driven by the customer? EDIT: after almost a month they did finally fix the issue by returning my money to a core business process (inward transfer of funds is the starting point for other processes) is not only not automated, but completely ignored.. and why support function is completely divorced.. possibly commercially too from key business processes.. is beyond really need to start from scratch and map out their flows and realise that growth is going to come from loyal customers and word of mouth from them.. and that customers heavily overuse the basic processes.
quantity over quality
Unfortunately, I would say. The idea behind is not bad at all. But instead of focusing on the product, the company only care about growth. They do anything they can to become bigger and attract new clients while the quality of the product goes down every release. Users facing bugs and issues, often to do with payout and misleading statistics. If would use the time and resources they spend in hiding the mess into actually solving them it would be a step in the right direction. But instead of fixing those issues, they call you to ask to adapt reviews and place fake reviews themselves. Typical example: I got a faster reply in my google play store review than my actual case. Someone even called me to ask to adapt my review while I rarely was called to give me an update on the actual is not a scam. It is a company full of good intentions with driven people, especially support. Unfortunately the budget they spend in marketing feels bigger than in the product list of bugs is endless and barely get solved, support friendly but severely understaffed and the amount of bugs are just unacceptable for a finance app.
Hi Yves, we do care about the quality of our product. Our focus is to deliver a product without any bugs. Unfortunately we have some bugs in our app, but we are working hard to solve them. We would love to have a conversation about our app, please get in touch with support for this. Kind regards, team Bots
Been over a month now and I’ve still…
Been over a month now and I’ve still not got my money back and they have stopped communicating as well it’s an absolute scam please DO NOT DEPOSIT ANY MONEY WITH THESE SCAMMERS!! You will never see it again! Let’s put these thieves out of business so please spread the word about these thieving rats!
Hi dhr Wills, My colleague Yvonne got in touch with you to tell you that the issue has been found. Hopefully you have your money refunded by now. Our apologies for the inconvenience. Regards, Team BOTS
Only the latest review will count in the company’s TrustScore
Fraud
Fraud, Stay Away, been 2 weeks since I requested a withdrawal from the app, it was approved and seems to have sent the money to a bank account that doesn’t belong to me? I’ve been calling customer support everyday, they tell me that I chose the bank to send my withdrawal too, I only selected to withdraw to the same account I deposited to, the company then decided to change the bank details and send my money elsewhere, Fraud, lawsuits pending for this business.
HI Anon, we are very sorry for this situation. Our apoligies for this inconvenience, we will investigate the situation, and will solve your problem. We will contact you as soon as we have the solution. Kind regards, team Bots
Fake don’t use the bots app and baxa…
Fake don’t use the bots app and baxa transfer is scammed there took my 44 pound there told me I will receive in 30 day I dint receive nothing still asking but nothing I got nothing yet there telling me talk to my bank but nothing money gone it scammed don’t not put money this is fake site u will never get anything just fake there not help full thanks me later save your money then there send me review to contract them there saying there dint know were the money went fake please do not use it thanks you bots is fake scam money making platform we don’t make money because the money disappears because it come to the bots ☹️Bots and baxa bank both there scam I never trust them again please to all people like me out there do not use this app as it is fake and bots teams won’t help you there will only put reviews saying get in touch with them I wish there get banned soon for scamming peoples
Hi, we are sorry to hear that you are not happy with our app. We really don’t want you to have an experience like this. Please get in touch with our support department so we can get your details and help you. Kind regards, team bots
What’s the best bit to use at the…
What’s the best Bot to use at the moment? Darren
Hi Darren, Thank you for your question. Unfortunately, we can’t give financial advice and therefore also not advice you which bot to choose. However, please choose for yourself if you would like a high, moderate or low risk bot! And read all descriptions, they will tell you how the bot trades and what their strategies gards, Team BOTS
I have used BOTS
I have used BOTS. Minimum of $50 per investment. I was able to withdraw and received back my money. I am giving it time to seed and see how the investment runs as it is supposed to increase with time.
Hi Bo, Thank you for your positive feedback and trust in Bots! Great to hear gards, Team BOTS
The bots are not smart and AI at all!
I have lost more money with Bots than with cryptos. They claim that bots trade smarter than people, but then you should also be able to earn money with falling coins and that is not happening. The AI is hard to find, it is better to buy and sell yourself with but not least, on June 15th I withdrew around €1800, it is now June 20th and the money is still not in my account!
Hi, we are sorry for your bad experience with bots. So the bots do trade better than humans but unfortunately it is not always possible to make profit. When you are investing in a bot, that’s the moment you are investing in an algorithm. If you are still missing this amount of money, please get in touch with our support department. Kind regards, team Bots
Don’t use this app!
Don’t use this app!! Sent money there 4 days ago, still nothing. It’s obviously a scam!
Hi, I am sorry to hear this. Did you receive the money yet? Please let me know. If not, contact our support department () and they will help you to fix this as soon as you, Team BOTS
(FIXED)Money still missing after selling bots
(Edit: problem has been fixed, so I’ve improved my review from 1 to 3 stars) I can only hope my future experience with the Bots app will keep improving so I can change it to an even higher rating)The original review:“Money still missing, 3 weeks after stopping bots. I’m afraid I feel obligated to write this negative rewiew. Something I truly dislike to do. I hope the problem will be fixed soon so I can turn this review into a more positive one. 3 weeks ago I sold 3 bots. 30% of the value ‘vanished’, nearly €1000. A lot of people are reporting this problem currently. Some small amounts and some thousands and thousands of Euro’s. For three weeks I’ve waited for a solution, but each week I hear “we’re working on it”. Since a lot of people are reporting the same problem I don’t dare to sell my other bots with all the risk involved. This is a huge problem! Each day this problem persists my trust in the app is you’re interested in Crypto Bots, I advise you to look elsewhere for a more stable app. The potential is huge though so I might write a more positive review eventually. ”
Hi M Messemaker, we are not happy to read that you are still missing funds after stopping a bot. Did you already got in contact with our support department? We are open to help you because you shouldn’t be missing funds after stopping a bot. Please get in touch with our support department if you didn’t yet. We hope to solve your problem as soon as Bots
Wonderfull app
App had its hickups but works like intended. Bots trade for you and make awesome returns. For anyone who wants to see live trading bots this is not the platform, to protect the bot creators strategys the graphs dont show the exact step of entrys which ive seen a lot of people complain about. Suit yourself, do you want +50% return on investment start with Bots. If u think you can do better trade yourself. The slogan of the company is: bots trade better than humans. Let them work and don’t be scared when your wallet goes down a little when the market goes down. Have faith
Hi Michel, Thank you for your positive review. Very happy to hear this! Team BOTS
The bots app isn’t trustable
The bots app isn’t trustable, yes they got a support team and is working hard. The current system isn’t completed and the whole app have still a lot of bugs. They try to expand worldwide, but aren’t currently stable enough for a few countries. A few examples, why u can lose your money:- the most profitable/trending coins/bots are always full- the money what you put on the account isn’t everytime directly available on the app, so you can miss the whole moment- when u stop the bot, there can appear issues that our profit isn’t correct. So you think your making some money, but the end of the transaction don’t know where u profit went. I was really hopeful about this platform, but the company have other priorities.
Hi Yasar, Thank you for your feedback. I am sorry to hear this. As a fast growing scale up we are indeed facing several issues. We are working on solving these issues as soon as possible! Every week more bots are joining the platform and market caps are increased. Regards, Team BOTS
Very convenient
Very convenient, useful and profitable app.
Hi, thank you for your positive review. Happy to hear this! Team BOTS
Actually
Actually, Interesting implementation of auto trading with simple rulesets. Would be interested to see the rules update to other indicators also. Genuinely this is awesome.
Hi, thank you for your positive review. Happy to hear this! Team BOTS
How to Get More Reviews with a Bot That Sky-Rockets 5-Star …
Since COVID-19 has gripped our global communities, we’ve seen businesses promoting gift certificates and prepaid services to keep things afloat, even when doors are closed.
There’s another way that brick-and-mortar businesses can harness digital to support them today and into the future: inviting customer feedback and online reviews.
Here’s why it’s so important to get more reviews for your business:
90% of customers say they read reviews before visiting a business. 72% of customers say positive reviews make them trust a local business more. 31% of customers say they’ll spend more with a local business with excellent reviews.
In this article we’ll review a step-by-step process to increase positive online reviews by using interactive, automated, mobile-friendly chatbots.
This exact system is proven to generate tens and hundreds of 5-star reviews in a matter of hours or days.
If you have 30 minutes, you can set up this exact system to unlock a steady-flow of 5-star reviews for your business.
And it’s totally free to build and launch.
Sell More & Satisfy Customers with Live Chat 2. 0
Provide 24/7 support on your Website, Facebook, Instagram, SMS, and more without adding overhead. Start with a free account to scale your customer support & sales today!
The Local Business Guide to Sky-Rocketing 5-Star Reviews
Here’s what we’ll cover in this guide on how to get more reviews with a bot to do all the heavy lifting:
What is a chatbot and how does it help get more reviews? How to build a bot to get more 5-star reviews, step-by-step
Jump to the section with the links above or read on for the full guide.
What is a chatbot and how does it help get more reviews?
Before we launch into setting up this process, you might be wondering:
“How does a chatbot help me get more reviews? ”
A chatbot is a computer program that has conversations with people in text and messaging apps.
Chatbots are great at doing repetitive tasks, which make them awesome personal assistants.
Chatbots can be programmed to do just about anything from taking orders to routing support requests to registering people for events.
In this case, we’re going to put a chatbot personal assistant to work inviting customers to give feedback, and then extending a special invitation to leave a review whenever someone tells you they’ve had a 5-star experience.
MobileMonkey is the software we’ll use to build this system. MobileMonkey has a free chatbot builder that doesn’t require any coding to use. Instead, design and launch chatbots that work in Facebook Messenger, SMS and web chat using drag-and-drop visual campaign builders.
Clear the next 30 minutes and let’s build this bot.
How to get more reviews from a bot, step-by-step
What you will need:
A Facebook Business Page A free MobileMonkey account
For the sake of simplicity, in this walk-through we’ll use your Facebook Page as the target for where to leave reviews.
However, you can substitute Facebook Business Page reviews with your reviews site of choice (like Google, Yelp, or industry-specialized review sites).
Here’s the steps we’ll walk-through together as you learn how to get more reviews with a bot:
Step 1: Start a free MobileMonkey 2: Go to the Chatbot 3: Create a new folder to contain this review invitation 4: Create a new dialogue and name it “Review invitation” 5: Add content to the bot 6: Create a dialogue called “1-4 Stars” 7: Create a dialogue called “5 Stars” 8: Go to the dialogue “Review invitation” and connect the quick replies to the new 9: Test your 10: Point customers to your new review bot.
Step 1: Start a free MobileMonkey account.
Create a free MobileMonkey account. Just sign up with your Facebook account.
When you do, MobileMonkey will see the Facebook Business Pages connected to your Facebook account.
Follow the steps to connect your Facebook Business Page to MobileMonkey.
Step 2: Go to the Chatbot Builder.
After setting up your Facebook Business Page in MobileMonkey, skip right on over to the Chatbot Builder. From the left-navigation, go to Chatbots > Dialogues.
Step 3: Create a new folder to contain this review invitation bot.
Welcome to MobileMonkey’s advanced chatbot builder.
We’re going to start by creating a folder to organize all the pieces of this reviews bot.
Hit the “+” icon next to “FOLDERS”
Name this folder “Reviews” and click “Create Folder”.
Step 4: Create a new dialogue and name it “Review invitation”.
In this next part, we’re going to create 3 conversation components (aka “dialogues”) in the “Reviews” folder and connect them all together.
In the “Reviews” folder, click “Add Dialogue”.
Name the dialogue “Review invitation”.
Step 5: Add content to the bot dialogue.
You’ll see a selection of widgets — different types of content you can add to the bot dialogue.
Add a Quick Question widget to the dialogue.
Paste this content into the text field:
Hi {{first name}}. Thank you for being a customer of
Can you do us a quick favor and let us know how we’re doing?
One a scale of 1⭐️ to 5⭐️⭐️⭐️⭐️, 1 being the lowest and 5 being the best, how are we doing?
Make sure the response type is “multiple choice”.
Check the box “Save response to attribute” and “+Add new” attribute called “review” and hit “Save”.
Then Hit “Add Answer” under the quick question, and add 5 quick response options, using 1 star to 5 star emojis.
Here’s what it will look like when this step is done:
In the next steps, we’ll create the bot’s follow-up to users submitting their feedback.
Step 6: Create a dialogue called “1-4 Stars”.
Create a new dialogue in the Reviews folder called “1-4 Stars”
If we’ve provided you anything less than 5-star service, we’ve failed you, {{first name}}.
If there is anything we can do to change your mind, please let us know how we can serve you better.
Any feedback you can share, please send it over below.
Make sure the response type is “text. ”
Check the box “Save response to attribute” and “+Add new” attribute called “feedback” and hit “Save”.
Next add a Text widget to this dialogue.
Copy this into the text field:
We sincerely appreciate your time and honest feedback, {{first name}}.
Please feel free to reach out to us any time at
Sincerely, your friends at
Here’s what your dialogue will look like after this step:
Step 7: Create a dialogue called “5 Stars”.
Now create a new dialogue in the Reviews folder called “5 Stars”.
Add a Text widget to the dialogue.
We are thrilled to hear that you’ve had a 5-star experience with us, {{first name}}!
Would you be willing to leave us a 5-star review on our Facebook Business Page?
It would help our business tremendously! Thanks for helping us get the word out to our community!
Click “Add Button” to add a link to where customers can leave Facebook Business Page reviews.
Here’s how to find the URL of your Facebook Page reviews:
Go to your Facebook Business Page. Add “/reviews” to the end of the URL.
You’ll visit a page that looks like this:
Back in MobileMonkey, go ahead and add the button:
Make the button name “Review Us on FB”Pick “URL” as the typePaste the URL from above into the URL field
Hit “Create” to save this button to the bot dialogue.
Step 8: Go to the dialogue “Review invitation” and connect the quick replies to the new dialogues.
Go back to the dialogue “Review invitation. ” Click on the 1-star “⭐️” quick reply. It will open up the button for editing.
Where it says “Take users to a new Dialogue? ” click on the “No” drop-down and start typing in “1-4 Stars” or pick that dialogue from the drop-down selector.
Here’s what it looks like after you select it:
Repeat this step for all the stars except 5-stars.
When you get to the 5-star response, connect this reply to the dialogue “5 Stars”.
Step 9: Test your bot.
Huzzah! Your bot is ready to test!
Click the button at the top of the “Reviews invitation” dialogue that says “Test Dialogue” then tap it again when it says “Open in Messenger”.
Your chatbot will launch open in your Messenger app on your phone and in your browser window.
Give all the button responses a try and make sure they’re all linked to the right follow-up response.
With your bot passing its test, it’s ready to launch into prime time to start generating reviews on your Facebook Page!
Step 10: Point customers to your new review bot.
There is, of course, one last step in the equation, and that’s getting this review-generating bot in front of customers.
Click the link text “Copy Link” from the Review invitation dialogue and share this link everywhere!
Here are just a few ways to share the link to your review generating bot.
Via email: Do you have an email list of customers? Send them an email, inviting their helpful feedback and linking to your Facebook and social media posts: Post a link to your feedback bot to your social media, or level-up the experience with a Facebook Post autoresponder. Learn how to add an autoresponder that replies to all Facebook comments with a bot phone number customer lists: Do you have a phone number list of customers? Send them an SMS blast, inviting their helpful feedback. Learn more about how to send text message blasts with MobileMonkey in our guide.
Test the Bot We Built Together & Get Started!
You can use the bot we just created together. Here’s the link to try it out for yourself.
MobileMonkey is here to help you generate more leads and engagement with your customers.
Start your free MobileMonkey account and put our monkeys to work for you!
Got questions as you go? Get answers from our community of chat marketing enthusiasts, MobileMonkey Island!
Know someone else who wants to know how to get more reviews with a bot? Share the knowledge!
Join Today’s Webinar with Larry Kim!
(Or Register for the Free Replay)
Learn all about NEW Tools from MobileMonkey to 10X Instagram Engagement with Messaging Automation.
Important Next Steps
Sign up for MobileMonkey’s OmniChat™ chatbot builder to launch marketing, customer service and sales bots for Facebook Messenger, SMS and web MobileMonkey chat marketing news and tips via SMS by texting “CLUB” to with other chat marketing enthusiasts in the exclusive MobileMonkey Island on Facebook!
Best AI Chatbot Platforms for 2021 – Influencer Marketing Hub
A chatbot is a special computer program using artificial intelligence (AI) which conducts a conversation with people, either via auditory or text input. Programmers design chatbots to realistically simulate how humans speak as conversational partners. Brands increasingly using chatbots to communicate with their customers and market their products.
There are a wide range of AI chatbot platforms available to help brands develop suitable chatbots to help them attract and retain customers. These AI chatbot platforms usually contain tools to help you develop and customize suitable chatbots for your customer base.
With their ability to guide customers through the marketing funnel, keep people engaged after sales all the while adding personality to a company’s brand, AI chatbots are adding new value to brands’ content marketing. These chatbots create more personalized experiences for customers by tailoring companies’ responses and content to the customers’ queries and interests, which aids reputation management. They are also cheap and can work around the clock without requiring human intervention.
According to Grand View Research the global chatbot economy will total $1. 25 billion by 2025. A survey done in 2016 by Oracle showed that 80% of business decision-makers said they already used chatbots or plan to use them by 2020. lists more than 1, 350 chatbots and virtual agents in use around the world. Many large brands have created fascinating bots that have hit it off with their customers and their target demographics. Most people already know or use chatbots in some form, such as Siri, Alexa, Cortana and Google Assistant.
Best AI Chatbot Platforms In 2021:
1. Lobster by 2. Chatfuel3. MobileMonkey4. Aivo5. ItsAlive6. Imperson7. Pandorabots8. Bold3609. Meya AI10. ManyChat11. Botsify12. Live Chat13. Botscrew14. Zendesk15. Olark16. Userlike17. Pure Chat18. Jivochat19. Freshchat20. Tawk21. IntercomFrequently Asked Questions
What is an AI chatbot?
A chatbot is a computer program that imitates human conversation, either spoken, written or both. Chatbots have conversations with people online, and developers usually design chatbots in the hope that its users will not be able to tell whether they’re talking to a person or a robot.
The term chatbot comes from “chatterbot, ” a name coined by its inventor, Michael Mauldin, in 1994. He created the first chatbot named Julia. A chatbot (also known as a talkbot, bot, IM bot, intelligent chatbot, conversation bot, AI conversation bot, artificial conversation entity, or virtual talk chatbot) is a computer program or an artificial intelligence which conducts a conversation via auditory or textual methods.
What differentiates Artificial Intelligence chatbots from regular chatbots is that it is possible for chatbots to “learn” things about users by tracking patterns in data. Without training, these chatbots can then apply the pattern to similar problems or slightly different questions. This ability gives them the “intelligence” to perform tasks, solve problems, and manage information without human intervention.
AI chatbots are very much the future of online marketing, with many businesses incorporating it in their inbound marketing strategies. Here are the 10 of the best AI chatbot platforms to build the exact right bot for your business.
1. Lobster by
has its own conversational AI platform called Lobster and there are a few different ways you can try it out. This experienced team develops advanced AI assistants that do things like find recipes for grocery customers, book appointments or tickets, and renew insurance policies as part of the conversational customer experience they create for their clients. You can get a demo, start a free trial or go live straight away with an affordable Lobster Essentials AI assistant that’s ready to answer 85% of your essential routine queries from day one. also offers a Lobster Blue premium service for those who want to build an AI assistant from scratch with unique features needed for your business.
The best thing is that has a team of specialists who know all about conversation design, linguistics and psychology and they review every conversation your AI assistant has with your customers. Doing this, they are constantly improving the performance of your AI assistant without you having to lift a finger! The engineers at have also been working in data science for more than twenty years so they can link up any other system you use to handle customer data with your AI assistant, so your customers get detailed responses in real-time ― it’s all secure.
You’ll find loads of case studies on the website for clients like Coop Sweden, Legal & General Insurance and Stena Line ferries as well as helpful blog posts and features by industry or use case. They even have their own AI assistant called Clawson who you can chat to on their home page. If you’re looking for a chatbot platform, Lobster really does have an option to suit everyone.
2. Chatfuel
Chatfuel is another great, easy-to-use platform for building bots without coding but specifically for Facebook. Founded in 2015, the platform offers different editing tools for you to design your chatbots as you want them and allows you to set up conversational rules in the dashboard.
The bot will use NLP to understand and recognize phrases, and will send users predefined answers. You can build a chatbot to serve as a customer service advisor, an event assistant, or a personal avatar. A useful feature is that when a person interacts with the chatbot, it adds them to your database, which allows you to reach out to them in the future. Chatfuel’s analytics technology provides insights about the performance of the bot. It has created Facebook Messenger chatbots for various big client including Adidas, TechCrunch, Lego and T-Mobile.
In terms of pricing, some of Chatfuel’s features are free, but the Premium Plan starts at $300/month to build unlimited bots and for up to 30, 000 users.
3. MobileMonkey
While a full-service mobile agency, in terms of chatbots, MobileMonkey plays in the same field as Chatfuel and Botsify in that it is aimed at non-technical users.
While MobileMonkey is easy to use for the novice, it also has features that can build sophisticated behavior. For example, it can store the user’s response to a question in a variable to be reused later in your bot’s replies.
With MobileMonkey you can build chatbots for Facebook Messenger and employ various lead generation tools such as chat blasts or broadcast messages (messages sent to multiple users, whether all users or a specific segment), drip campaigns, and list building to enhance business’s marketing efforts. It also allows you to automate customer service by providing the answers to frequently asked questions and reduces the wait time. It allows for easy human intervention and lets you override your chatbot and to enter the conversation at any time.
This service is free for unlimited contacts but limited features. Its Premier Plan is $149/month and includes an agency dashboard, unlimited live bots and Facebook pages, and is limited to 5, 000 contacts. It also offers a very adequate $49/month plan, which offers most of the services of the Premier Plan but without the premier support.
4. Aivo
Aivo was started in Argentina in 2012 when its founders were looking for a way to reinvent the communication between companies and their customers. Today, with offices in nine countries, it is one of the world’s largest and most successful AI chatbot platforms and handled over 120 million conversations in English, Spanish and Portuguese the world over in 2018. Their clients include Visa, Uber, LG and General Motors.
Aivo builds bots for organizations of all shapes and sizes. Their bots are AI-powered and allows your business to respond to customers in real-time with either text or voice, and can be set up to understand the different rules for each channel, then adapt to offer the appropriate auto-responses. It easily integrates with a number of third-party tools, including Salesforce and Zendesk.
Aivo’s AgentBot pricing starts at $240 per month, which includes 1, 000 monthly sessions. Additional sessions cost $26 per 100. It also comes with a free 30-day trial.
5. ItsAlive
This French startup has developed into one of the best AI chatbots for Facebook Messenger. It helps businesses shorten their response time to frequently asked questions by answering them directly through the chatbots by detecting keywords in Facebook Messenger. As with most AI chatbots worth their salt, you can hand over the conversation to a human when necessary.
ItsAlive is a bit more tech orientated than counterparts such as MobileMonkey and Chatfuel, although it goes to a lot of effort to make sure non-tech users can also use it. Its bots work with keywords that it learns from users in order to answer their questions in future. It also makes use of recipes to automatically respond when users use specific keywords or phrases. You can add as many recipes as you want and switch them ON/OFF as you want.
Big clients include Coca-Cola and Johnson & Johnson. Its free plan lets you send 1, 000 messages per month. Its Pro Plan is $99/month and includes full analytics and KPI’s, as well as lead generation and Intercom support.
6. Imperson
Imperson is one of the leading agencies in enterprise chatbots that support text, audio, video, AR, and VR on all major messaging platforms. Its full-service creative studio deploys and hosts your bot, and provides an advanced analytics dashboard including real-time insights to improve performance. They also monitor your chatbot’s performance and continuously customizes it based on user behavior.
The conversation navigator uses relationship memory, NLP user intents, and deep dialogue context to lead conversations. And an AI moderator helps to achieve customers’ goals.
According to its website, Imperson strives to build its bots to use natural language that is tailored to each brand’s authentic voice in order to create connections with customers that translate to relationships.
Its partners and clients include Disney, Microsoft, Amazon and National Geographic.
7. Pandorabots
Pandorabots is one of the oldest and largest chatbot hosting services in the world and more than 300, 000 chatbots have been built on this platform, including the widely acclaimed Mitsuku chatbot. Developers and enterprises, including Fortune 500s and global brands, use Pandorabots’ cloud-based services to build conversational interfaces for applications and the Mitsuku codebase can be licensed from Pandorabots and incorporated into other chatbot applications.
The platform supports an open standard scripting language called Artificial Intelligence Markup Language (AIML) and while it’s easy to use even for those who don’t have a programming background, it drives sophisticated conversations. Its bots can be built and deployed on web, mobile, home hubs, and popular messaging platforms like Twitter, Telegram, Line, and Slack.
Pandorabots has a free service that allows you up to 1, 000 messages/month and two bots, a developer plan at $0. 0025/message and up to 10 bots and custom enterprise plans.
8. Bold360
As the industry’s most tightly integrated agent and bot solution, Bold360 uses AI to help agents be more efficient and provide seamless transitions from bots to agents. What makes Bold360 unique is that it patented its own natural language processing technology to help brands build chatbots that can understand their customers’ intent without the need of keyword matching. Its conversational AI can interpret complex language, remember the context of an entire conversation, and reply to customers with natural responses. Customers can even buy your products through the chatbot. You can also give your chatbot its own personality and run it on most messaging channels. Bold360’s customers include companies such as Intuit, Edible Arrangements, and Vodafone.
9. Meya AI
Meya AI assists you in building sophisticated bots or ‘cognitive applications’, as they call it, without getting stuck on the basics. Its cognitive framework contains everything you will need to build an AI bot and lets you build, host, and train your cognitive application/AI bot in one place.
Its Bot studio has a code editor, test chat, live debugger, and visualizer. It integrates seamlessly with third-party applications and lets you easily scale your bots to take advantage of those that are most popular.
Meya has a dedicated customer support manager that you can communicate with through a private Slack channel. You can expect to receive a response within 12 hours of any query.
Its cloud-based system lets you and your team work collaboratively by allowing you to connect directly to your business backend to send and receive data. You’ll also be able to gather insights into your customers and keep them engaged with your business.
Meya offers a 14-day free trial. Its standard plan costs $99/month.
10. ManyChat
ManyChat is great for creating Facebook Messenger bots for marketing, sales, and support and to grow ROI and revenue. The platform powers more than 400, 000 businesses across the world and has supported 1B+ monthly business-to-customer conversations. Its visual drag-and-drop bot-builder allows even novices to set up a Facebook Messenger bot.
It also provides tools to grow your Messenger audience. It lets you broadcast content to all of your subscribers at once. Broadcasts are not based on an algorithm, but go out to your subscribers, who, once they signed up, are forevee yours. You can also automate your Messenger marketing and send messages from RSS, Facebook, Twitter and YouTube based on time delays or certain user actions.
Sign up for free and upgrade to a range of packages depending on how many subscribers you have.
11. Botsify
If you’re in a rush to get your bot set up and going, Botsify is the platform for you. It is an extremely easy tool to use and you don’t need any programming knowledge to use it. For instance, it lets you create intelligent chatbots for sites like Facebook Messenger, Slack and others without coding. With customizable templates and a drag-and-drop interface it’s as user friendly as they come. The bot can be taught how to handle complex conversations in the future and allows for a live agent to take over a conversation at any point, which can be very helpful if a human intervention is required urgently.
The platform introduces conversation forms which collects information from users through chatbot conversations and it offers plugins for integration of your platform with chatbot via JSON API or RSS Feed. Their customers include Apple, Shazam and Unicef.
Botsify’s Pro Plan costs $50 per month. It’ll give you unlimited chatbots, up to 30, 000 unique users and unlimited messages. It also offers a free 14-day trial.
12. Live Chat
Live Chat is a unique AI chatbot platform that makes capturing leads and buying easy and straight-forward. The Control panel houses all the conversations developed on the web pages of a specific site. You can track users in real-time, start conversations, and even transfer from one exchange to another.
Live Chat has an excellent capacity for customization, analysis, and administration functions. The program is highly recommended by companies and websites with high volumes of traffic, capable of segmenting and managing a quantity of information.
13. Botscrew
BotsCrew chatbot platform is a perfect solution for mid-market businesses and enterprises. The team can adapt the platform to your needs and guide throughout the development process. So it is a low-risk, low-effort solution that can be scaled and stored on your servers if you care about security. And it is more pricy, on the other hand.
You can start with the platform on your own. The platform was created with non-coders in mind. It allows you to create, update, train, and analyze the chatbots results on the go with a simple, user-friendly interface.
The platform currently offers multilingual bots with native integrations with FB Messenger and website widget. You can connect other platforms like WhatsApp, Twitter, Telegram, etc. on-demand. The bot you create will live on multiple platforms with no need to duplicate it.
The BotsCrew chatbot platform pricing starts at $600. 00 per month, but the price can vary based on the integrations, features, and customization that you would like to have. The setup fee usually starts from $3K.
14. Zendesk
Zendesk is a popular AI chatbot platform choice for brands. One of the most straightforward chatbot applications to install, it’s naturally integrated into all types of media: voice, chat, social networks.
The benefits of Zendesk are spectacular: advanced personalization, sales/conversion tracking, and real-time monitoring. It allows you to keep a record of all the information related to the chats from a single screen, allowing the configuration of objectives and different follow-ups.
It is one of the best live chat tools for a wide range of businesses, whether small or large. It can be a good fit for 24/7 online service portals that need a broad knowledge base and FAQ searches. Also, the free plan may be sufficient for smaller websites that only need to have one chat at a time.
15. Olark
Olark is an excellent alternative for those businesses that want to attract potential customers, increase sales, and offer support. Olark’s advanced plans offer everything you need for optimal interaction and management: customizable chat boxes, access to chat history, monitoring team performance, or the possibility of conducting pre-conversation surveys.
This conversational marketing platform is suitable for any business looking to grow, as it is designed to help capture leads, increase sales, and provide support.
16. Userlike
Userlike is a chatbot application that can be implemented on your WordPress site. It stands out for its excellent design that enhances the improvement of the user experience: chat widgets, chatbots, and natural integrations on different platforms, CRM, and email.
It also enables analytical reports to help you improve conversation performance and optimization. Finally, they provide GDPR-compliant services, making them an ideal option for companies in the European Union.
It is recommended for medium-sized teams that need a live chat that meets the needs of their customers and allows different integrations with their tools.
17. Pure Chat
Chabot’s application is designed to increase the skills and tasks of the sales and marketing teams. Supports unlimited conversations managed through a central panel, allowing changing chat widgets’ appearance and access to histories.
The most advanced plans integrate analytics and user and conversation tracking options.
Pure Chat is the ideal solution for sales and marketing teams who need a dedicated live chat operator for pre-sales or support.
18. Jivochat
Jivochat is a live chat tool that allows you to manage and interact with customers in real-time through different communication channels such as your website, Telegram, Facebook, and Viber.
This tool allows you to respond to chats in an estimated time of 15 seconds, offering optimal customer service. Jivo Chat offers visitors a non-invasive chat with personalized messages. In this way, if the potential client decides to start a conversation, you or your agents will receive an immediate notification on their mobile or computer to answer this question.
It is very easy to use and integrates with daily tasks efficiently. Furthermore, it can be installed on an unlimited number of web pages at no extra cost. It is recommended for businesses that need a simple and inexpensive online chat solution to improve the experience with customers interacting in real-time.
19. Freshchat
Freshchat is another one of the best live chat support services with unique features that rival other companies on this list. Conceived to be a conversation and messaging application allows you to start chats in real-time with clients through agents or artificial intelligence. It also offers customer history, live profiles, and custom bots for automated conversations.
Companies looking for not just a live chat, but a complete package on the same platform: support assistant, lead generation tool, marketing automation, and user engagement software.
20. Tawk
It is an engaging free chatbot, fast, and very easy to handle. Its free version can be used without a time limit, which is a great advantage. Some of its features are as follows: more than 1880 emojis, support for 27 languages, offers unlimited chat history, tracking, and statistics. It is recommended for: Any customer service team that needs a fast, reliable, and scalable live chat.
21. Intercom
This powerful chatbot system links your responses based on user behavior and artificial intelligence to understand and benefit from user interaction. Intercom chatbots use visitor browsing information, data, and automated tasks to target users, allowing for more personalized interactions.
It is recommended for any customer support platform based on user behavior and smart segmentation to understand and benefit from customer interaction.
Frequently Asked Questions
What are the best AI chatbot platforms?
There is a wide range of AI chatbot platforms available to help brands develop suitable chatbots to help them attract and retain customers. These AI chatbot platforms usually contain tools to help you develop and customize suitable chatbots for your customer base. We have examined 11 of the best AI chatbot platforms to build the best bot for your business:
Botscrew
Chatfuel
MobileMonkey
Aivo
ItsAlive
Imperson
Pandorabots
Bold360
Meya AI
ManyChat
Botsify
On which platform can a chatbot be deployed?
You can build a chatbot for your business on any of the AI chatbot platforms we have covered in this article. Select the one that appears most suitable for your needs and budget. You can deploy your chatbot in numerous places, basically wherever you wish to communicate online with the public, but don’t want to tie up staff to have the conversation. These include website landing pages, messaging platforms (Facebook Messenger, WhatsApp, and the like), or in a mobile app.
What is AI-based chatbot?
A chatbot is a special computer program using artificial intelligence (AI) that conducts a conversation with people, either via auditory or text input. Brands increasingly use chatbots to communicate with their customers and market their products. An AI chatbot can understand language wider than a set of pre-programmed commands and continues learning based on the inputs it receives. It can make changes based on patterns and become smarter over time.
What is a chatbot platform?
There is a wide range of AI chatbot platforms available to help brands develop suitable chatbots to help them attract and retain customers. These AI chatbot platforms typically contain tools to help you develop and customize chatbots for your customer base. Each of the chatbot platforms takes its own approach to help you build the most suitable AI chatbox for your needs. Many of the platforms enable you to create a basic chatbot for free and add improved tools for an additional cost.
Is Alexa a chatbot?
Amazon Alexa, Apple Siri, Microsoft Cortana, and Google Assistant are all, to some extent, chatbots. A chatbot is a special computer program using artificial intelligence (AI) that conducts a conversation with people, either via auditory or text input. This is precisely what you do when using Alexa and the other products mentioned. However, none of these apps are as advanced as many other chatbots – they really only give predetermined answers to questions that people ask, rather than using much AI to learn from conversations.
How do you make an intelligent chatbot?
The easiest way to make an intelligent chatbot is to sign up for one of the platforms we have covered here. You can use the tools they provide to make a chatbot that will meet your needs. Most of these platforms cater to non-coders. For example, Botscrew allows you to create, update, train, and analyze the chatbots results on the go with a simple, user-friendly interface. Many other platforms also cater for non-technical users. Some, like ItsAlive and Pandorabots, target more technical users.
Frequently Asked Questions about bot reviews
Is bots a legit app?
To summarize: Bots.io is not a scam. It is a company full of good intentions with driven people, especially support. Unfortunately the budget they spend in marketing feels bigger than in the product itself.
How do you review a bot?
How to get more reviews from a bot, step-by-stepStep 1: Start a free MobileMonkey account.Step 2: Go to the Chatbot Builder.Step 3: Create a new folder to contain this review invitation bot.Step 4: Create a new dialogue and name it “Review invitation”.Step 5: Add content to the bot dialogue.More items…
What are the best bot platform today?
Here are the 10 of the best AI chatbot platforms to build the exact right bot for your business.Lobster by EBI.AI. EBI.AI has its own conversational AI platform called Lobster and there are a few different ways you can try it out. … Chatfuel. … MobileMonkey. … Aivo. … ItsAlive. … Imperson. … Pandorabots. … Bold360.More items…•Aug 23, 2021
