Nordvpn Keeps Timing Out
Unable to connect to NordVPN servers
This article is available in French, German, Dutch, Italian, Spanish, Indonesian, Polish, Swedish, Turkish, and Chinese.
Note: If you cannot connect from a country with internet restrictions, check this article: Connecting from a country with internet restrictions
If you are experiencing issues connecting on any of the operating systems below, try following these VPN troubleshooting guides:
Troubleshooting connectivity on Windows
Troubleshooting connectivity on Android
Troubleshooting connectivity on iOS
Troubleshooting connectivity of Linux app
Troubleshooting connectivity on macOS
Here are some general tips you can follow if you are unable to connect with the NordVPN application:
Try at least a few different NordVPN servers.
In the app, log out of your account and log back in. Try connecting again.
Uninstall the app, reboot your device, and install the app again. Try connecting once more.
If you’re using a computer, try disabling any antivirus or firewall software, as it can interfere with VPN connections. Try connecting again.
Try using a different connection method/protocol for your device.
You can also try connecting a different device on the same network. This will help you find out whether the issue is caused by the network or the device. For example, if you’re unable to connect your Android phone, try your PC. If both can’t connect, the problem is with your network. If your PC connects successfully, there’s something wrong with the configuration on your phone. In both cases, contact NordVPN Customer Support for help.
Tip: Don’t forget to use a strong password on your NordVPN account, as it will help you to avoid credential stuffing attacks and will keep your account safe.
As generating and remembering strong and secure passwords is not an easy task, we recommend downloading our free password manager — NordPass. It generates secure passwords for you and stores them safely, letting you avoid time-wasting password resets in the future.
Is NordVPN Disconnecting? Fix Dropped VPN Connections Fast
How to Fix NordVPN Disconnecting and Dropping ConnectionsNordVPN is one of the most popular VPN solutions on the market. It works very well and secures your online privacy and protects you against cyber hackers. But at the same time, it can also slow down your Internet and also generate disconnects. Users are complaining online about the fact that NordVPN has a lot of connection issues, frequently drops on iPhone, iPad, Android smartphones and laptops, randomly disconnects or is simply not connecting. When this happens, it leaves users unprotected to cyber threats and completely reason many users get disconnected while using NordVPN is the way it, and most other VPN services, was designed.
Keep on reading to see how to troubleshoot this and also a quick and easy solution to NordVPN disconnecting and other VPN connection Do I Keep Getting Disconnected from NordVPN? NordVPN only uses one Internet connection to route all the data to the VPN server. Even if your laptop, iPhone or Android device has multiple Internet connections, NordVPN will only use one of them. When connecting to the VPN server it uses a single socket. This means that your Internet connection will run slower because all the data being sent to and from your device must first be sent to the VPN server for encryption through one channel.
This uses up a lot of your bandwidth. But, not only does it slow down your Internet experience, it also makes the VPN connection vulnerable. One change to your Wi-Fi signal or a fluctuation in your cell signal and you are disconnected from the NordVPN server. If you are traveling (by train, bus or car) or on the move, your connection is even more prone to frequent disconnects, as you get passed between multiple Wi-Fi networks and/or cell towers. 5 Steps to Deal with NordVPN Dropping ConnectionsSo, what can you do to stay connected to NordVPN? There are a few steps you can take to minimize your chances of getting disconnected. But, because the problem is a design issue in the way NordVPN and other legacy VPN services are designed, you will always be vulnerable to getting disconnected while using these other services.
To minimize NordVPN dropping connections you can:
Only connect through Wi-Fi where you have a strong, stable signal and where no one else is sharing the connection.
Remain stationary while connected to NordVPN.
Plan on using NordVPN for only short amounts of time.
If you have to connect to NordVPN using your mobile data connection, make sure you do so from a location where you have the strongest signal possible.
Limit your data use while connected to NordVPN. Videos and images use a lot more data to transmit than text.
Speedify Fixes NordVPN Connection Issues and Slow SpeedsIf these steps are not practical for you there is an alternative. The developers at Speedify have created a new bonding VPN platform. The Speedify protocol was designed from the ground up to be three things:
Fast
Secure
Reliable
Speedify uses a completely different design from the traditional VPNs. It uses multiple Internet connections and multiple parallel sockets. Your data travels to and from the VPN server faster and it is encrypted faster. Speedify also uses cutting-edge channel bonding technology to allow your devices to connect to the Internet using multiple Internet connections at the same time – e. g. via Wi-Fi and mobile data simultaneously.
Speedify has auto failover so that should one of your Internet connections fail, you stay connected to the VPN through the other connection. Speedify takes care of monitoring the quality of your connections, rerouting traffic, and keeping you online. You don’t have to worry anything except using the Internet your way.
If you are tired of getting dropped connections from NordVPN, why not try a different kind of VPN? Get started with Speedify now for FREE – available in the AppStore, Google Play and on our website to download and install!
Identifying and troubleshooting VPN session timeout issues
Troubleshooting VPN session timeout and lockout issues should focus first on isolating where the root of the problem lies — be it the internet connection, the VPN vendor or the user device.
When troubleshooting a VPN timeout issue, it is important to remember that the root of the problem could be the VPN vendor, the user’s internet connection, or the user’s device and software, so isolating the issue first is critical.
Potential VPN timeout issues include the following:
The internet connection is spotty.
The internet connection at a certain location blocks VPN access.
The VPN server stops responding.
The VPN provider’s DNS server stops responding.
The user’s firewall or router settings could block VPN access.
The user’s VPN software needs to be updated.
The VPN rekey process is failing.
Steps to troubleshooting VPN timeout causes
When troubleshooting VPN session timeout or lockout issues, it’s critical to isolate the problem to ensure faster and easier remediation.
Step 1. Assess the user
First, determine the user’s location. If users are allowed to connect to the VPN from anywhere except a specific location, such as their local coffee shop, it could be that the internet connection at that location is blocking VPN access.
Another way to determine the root cause of the VPN issue is to ask the user to connect to the VPN using a wired connection. The majority of users connect via wireless LAN (WLAN) or Wi-Fi, and although it is becoming rarer for VPN software to lose connection due to poor Wi-Fi signal strength, it is a potential cause. If the user can connect via the wired LAN without any issues but has an issue periodically with the Wi-Fi or WLAN, start troubleshooting the agent logs and the origin of the logon attempts with an eye toward wireless-related issues.
Step 2. Assess the vendor
If the user’s internet connection isn’t the issue, the next step is to ensure the VPN vendor isn’t the root of the problem. This means checking that the VPN server being used is responding properly and that the DNS server used by the VPN vendor doesn’t have any issues. If the vendor ends up being the cause, it might be time to change the VPN server or DNS server.
Step 3. Assess the device
Once outside causes have been ruled out, it’s time to check the settings and software for the remote user. One of the first settings to check is the VPN timeout setting itself. By default, VPN software might shut down a connection that has been idle for as little as 10 minutes, which might be too short for many users. These values should be set to fit the needs of the company and its end users. This is especially true with the use of SSL VPNs.
VPN timeout issues could also potentially arise from out-of-date software, so security admins must ensure the VPN software on the user device is updated properly.
Consideration should be made to users’ firewall settings on their device or router, as well as router settings. What might appear to be a VPN timeout issue could actually be security software shutting down the connection inappropriately.
When using an IPsec VPN, verify the connection settings of phase 1 and phase 2 rekey policies. The phase 1 policy will be able to go down without an issue and rekey, but if phase 1 and phase 2 timers go down at the same time, there’s the potential for a timeout or longer time to connect.
This was last published in June 2020
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Frequently Asked Questions about nordvpn keeps timing out
Why does my NordVPN keep turning off?
Why Do I Keep Getting Disconnected from NordVPN? NordVPN only uses one Internet connection to route all the data to the VPN server. … This means that your Internet connection will run slower because all the data being sent to and from your device must first be sent to the VPN server for encryption through one channel.Aug 10, 2017
Why does my VPN keep timing out?
By default, VPN software might shut down a connection that has been idle for as little as 10 minutes, which might be too short for many users. … VPN timeout issues could also potentially arise from out-of-date software, so security admins must ensure the VPN software on the user device is updated properly.
How do I stop NordVPN from disconnecting?
Turn off VPN on AndroidGo to Settings > Network & internet.Tap on VPN.Toggle off VPN.Sep 30, 2021
