Match Com Email Address Cannot Be Used
Why can’t I create an account? – Match.com Ireland FAQ
BackFAQSigning upI can’t create an account
If your email address is already in our database, you will not be able to create a new account. If you wish to create a new account and link your email address to it, you will need to start by closing your old account.
If you are not sure whether you already had an account, try to recover your login information using the “Forgot your login details” link on the home page. You will then receive a password reset link so that you can access your account again.
Lastly, check that you have not received any messages from our teams indicating that your profile was closed.
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Dating Site Match.com Sued by FTC Over Millions of Fake Love Letters
offers free account sign-ups, but requires a paid subscription to send and respond to private messages. Stephen Osman/Los Angeles Times via Getty Images
Online daters beware: Next time you receive a love message from a stranger, you should probably curb your urge to respond.
This week,, one of the largest dating sites on the market, was hit with a lawsuit by the Federal Trade Commission (FTC) accusing the platform of scamming millions of users with phishing love messages sent by fake accounts.
SEE ALSO: Artificial Intelligence Wants to Determine If You’re in Love or Not
The lawsuit, filed against ’s parent company Match Group, which also owns Tinder, OkCupid and dozens of other dating apps, alleged that has employed “five deceptive or unfair practices” since at least 2013 to trick consumers into subscribing to paid services and then making it difficult for them to cancel plans.
offers free account sign-ups, but it requires a subscription plan for users to message each other on the platform. The FTC contends that, in order to encourage users with free accounts to buy subscriptions, the dating site lured them with fake emails from nonexistent accounts. One such phishing message, according to the complaint, read, “He just emailed you! You caught his eye and now he’s expressed interest in you… Could he be the one? ”
“We believe that conned people into paying for subscriptions via messages the company knew were from scammers, ” Andrew Smith, director of the FTC’s Bureau of Consumer Protection, said in a statement. “Online dating services obviously shouldn’t be using romance scammers as a way to fatten their bottom line. ”
The agency estimated that, between June 2016 and May 2018, delivered four million fake advertisements to 2. 25 million consumers. More than 250, 000 of the targeted users signed up for paid services within 24 hours of receiving the message.
Match Group said the FTC’s accusations were meritless and based on biased research results.
“The FTC has misrepresented internal emails and relied on cherry-picked data to make outrageous claims and we intend to vigorously defend ourselves against these claims in court, ” the company said in a statement.
Scams involving dating sites and other romance-related services are the most common type of consumer complaints filed with the FTC. Last year, the agency’s Consumer Sentinel complaint database received more than 21, 000 reports about romance scams that resulted in a total loss of $143 million, the FTC said.
Match Group could face up to $100 million in civil penalties based on $42, 530 per violation under the Restore Online Shoppers’ Confidence Act. The FTC complaint was filed in the United States District Court for the Northern District of Texas, where Match Group is headquartered.
SEE ALSO: Facebook Enters ‘Metaverse’ in Full Force as AR/VR Chief Takes Over as CTO
What Do I Do If My Match.com Is Blocked? – GetHuman
is a large name in the online dating market. When you sign up to use, you agree to follow the terms of use stated by If you break the terms of use of, you will receive a block on your account. If has made a mistake or you have an explanation for your actions, they may take the block off of the account. The quickest and best way to resolve this issue is by calling customer is one of the biggest names in online dating, with a successful history of creating lasting relationships since its launch in 1995. has one of the best success rates in dates, relationships, and marriages created. A part of its success is the use of its unique algorithm that finds the perfect match based on your preferences in a partner. was one of the first popular online dating platforms, helping to create the online dating scene of today.
asks questions about your preferences in things such as appearance, personality traits, and hobbies you would like in a partner. The algorithm will analyze your previous history of profiles you liked and recommend profiles that fit that description more than others.
When you have signed up to, you have agreed to follow the terms of use stated on the website. If you break one of these rules, you may receive a block on your account. This will make you unable to sign in to your account again. Sometimes there may have been a misunderstanding resulting in a block of your account. In this guide, you will learn what to do in the case you have received a block on your account.
Receiving a Block on your Account
Terms of Use
Once you have received a block, a team member at has deemed something you did an offense to the terms of use and will place a block on your account. If you feel that this block is not warranted, you may speak with a customer service representative to receive further details on why you were blocked and if there can be an agreement made on unblocking the account.
Some offenses can be something as simple as a payment on your account cannot be confirmed. This will lead to a block to your account and can be quickly fixed by speaking to a customer service representative.
Speaking to Support
Customer Support Phone Number
Speaking to a customer support representative by phone will be the quickest and best way to understand the cause of your block. If there has been a block placed on your account and you have not broken a rule in the terms of use, ‘s support will unblock your account. If has evidence of a broken rule of the terms of use, you will be unable to use the website or mobile app. Help from Real PeopleWe partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert With A Help ExpertWhy Did GetHuman Write “What Do I Do If My Is Blocked? “? After thousands of customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together What Do I Do If My Is Blocked? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this does GetHuman Write How-to Guides for Problems? GetHuman has been working for over 10 years on sourcing information about big organizations like in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our What Do I Do If My Is Blocked? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.
Frequently Asked Questions about match com email address cannot be used
What’s wrong with match com?
This week, Match.com, one of the largest dating sites on the market, was hit with a lawsuit by the Federal Trade Commission (FTC) accusing the platform of scamming millions of users with phishing love messages sent by fake accounts.Sep 27, 2019
Why is my match com account blocked?
If you break the terms of use of Match.com, you will receive a block on your account. If Match.com has made a mistake or you have an explanation for your actions, they may take the block off of the account. The quickest and best way to resolve this issue is by calling Match.com customer support.
Why can’t I create a Match account?
This mostly happens because the email address you’ve entered is already linked to a Match account. You’ll need to delete the old account before you can create a new one.
