How To Know If Your Isp Is Throttling You
How Can I Tell If My ISP Is Throttling My Internet?
Aug 23, 2021 Share
FAQ, Internet Speed Guides
To determine if your internet service provider (ISP) is throttling your internet connection, plug a computer into your modem and run our speed test. After that, open a virtual private network (VPN) client—we provide a list of the best VPNs—and rerun the test. If your connection is significantly faster while using the VPN, your ISP is likely throttling your service.
This trick works because ISPs sometimes throttle your speeds when they notice certain types of traffic, like torrenting. However, a VPN encrypts your data and connection, so the ISP can’t see what you’re doing online.
Of course, there are reasons for slower speeds other than ISP throttling, like traffic congestion and general connection issues. We’ll walk you through everything you need to know about internet bandwidth throttling to determine if that is indeed your issue.
Throttling is when your ISP intentionally limits your connection’s bandwidth. Providers do this for several reasons, and it usually manifests as a sloth-like connection.
Why do ISPs throttle your connection?
ISPs have many reasons for throttling your internet connection. But these are the top four culprits:
Network congestion
Exceeding data caps
Paid prioritization
Forbidden activity
Cable internet providers sometimes throttle a specific area during times of heavy use. Throttling balances all connections so that certain houses don’t use more network bandwidth than others. Peak times likely happen between 7:00 p. m. to 11:00 p. m., although service group congestion is less of an issue now than it has been in recent years.
Some ISPs limit how much data you can send and receive during one billing cycle. They will reduce your bandwidth if your downloads exceed that limit.
Keep in mind that everything you access online requires a download, whether it’s just a web page, a mobile app, or streaming video. Moreover, everything you do requires an upload, too, like requesting access to a website, sending an email, posting to social media, and so on.
All this interaction with the internet uses your monthly data allotment. ISPs usually offer a way to monitor your data usage through an online portal, so you don’t go overboard throughout the month.
Any ISP that enforces a data cap must include that information in your service agreement. So, if you’re experiencing throttling, take a look at your contract or call customer service.
Here’s a list of internet service providers with data caps:
AT&T
Buckeye Broadband
Cable ONE
CenturyLink
Cox
HughesNet
Mediacom
Viasat
Xfinity
A few internet providers without data caps are Spectrum, Frontier, and RCN.
Some bandwidth throttling has nothing to do with your specific web surfing habits. Here are a few examples:
An ISP provides a proprietary streaming service and will throttle Netflix, Hulu, and similar services.
An ISP wants a specific website to pay for faster load times.
Certain types of data—large downloads, torrents, FTP file sharing—use a lot of bandwidth and put pressure on the network.
All of this is good for ISP but terrible for consumers. Moreover, paid prioritization used to be illegal until the Federal Communications Commission (FCC) repealed the net neutrality laws in 2018.
What is net neutrality?
Net neutrality is the idea that your ISP shouldn’t control what you can and can’t access on the internet. With net neutrality, all ISPs must treat lawful internet data equally.
The legislation was passed in 2015 in the US to protect net neutrality. But those protections were repealed in 2018, leaving control of the internet up to corporations who greatly benefit from practices that hurt the free internet and everyone who uses the internet—things like paid prioritization, censorship, and throttling.
We support net neutrality because a free and open internet is imperative to free speech in America.
Contact your Senator to support net neutrality and the Save the Internet Act.
ISPs can throttle internet connections when the customer participates in illegal online activities.
How do I stop throttling?
Use a VPN to bypass ISP throttling. It creates a secure, encrypted tunnel between you and a dedicated server. This server then decrypts your data and sends it to the destination in plaintext. This data does not include your IP address or any other information that can link back to you.
However, some ISPs may throttle your bandwidth if they detect your VPN (some VPNs can ignore this). Be sure that you’re using the best VPN for your needs, as the wrong one can make your internet throttling issues worse.
Unfortunately, a VPN won’t help with throttling caused by network congestion or data cap overages. In these cases, your ISP restricts the total amount of bandwidth rather than a specific type of data.
If your throttling issues stem from data cap overages, you have four options:
Reduce your monthly usage.
Pay for more bandwidth.
Upgrade to a plan with a higher data cap or unlimited data.
Switch to a provider without data caps.
If you have cable internet and you experience slow speeds during peak hours, try one of the following:
Upgrade to a faster plan
Use the internet during off-peak hours
For example, try downloading large files between 11 p. and 7 a. when most of your neighbors are asleep. On the flip side, if you’re only paying for 100 Mbps and you need more speed, a 400 Mbps plan may be a better option.
Monitor your download speeds often—especially if you notice continuously slow speeds. Complain to your ISP if you don’t see speeds anywhere near your plan’s advertised bandwidth. You may not get the response you want, but you could also hit the jackpot and receive a free upgrade.
Is your ISP is too throttle-happy for your liking? You should look into other options by entering your zip code below.
Other reasons for slow internet
Beyond ISP throttling, there are plenty of reasons for slow internet.
First, check the health of your home network if you’ve already ruled out external factors like ISP throttling.
Second, your plan may not supply enough bandwidth to your household. As we rely on the internet more and more for everything from home security to entertainment, it’s easy to grow out of the internet plan you signed up for a few years ago.
If you’re not sure how much bandwidth you need, start with a speed test. We’ll give you a quick, personalized speed recommendation based on how you use your connection for.
How much speed do you need?
Author – Rebecca Lee Armstrong
Rebecca Lee Armstrong has more than six years of experience writing about tech and the internet, with a specialty in hands-on testing. She started writing tech product and service reviews while finishing her BFA in creative writing at the University of Evansville and has found her niche writing about home networking, routers, and internet access at Her work has also been featured on Top Ten Reviews, MacSources, Windows Central, Android Central, Best Company, TechnoFAQ, and iMore.
Editor – Cara Haynes
Cara Haynes has been editing and writing in the digital space for seven years, and she’s edited all things internet for for five years. She graduated with a BA in English and a minor in editing from Brigham Young University. When she’s not editing, she makes tech accessible through her freelance writing for brands like Pluralsight. She believes no one should feel lost in internet land and that a good internet connection significantly extends your life span.
ISP Throttling: What is it & How to Stop it | Avast
What is throttling?
ISP throttling is when your internet service provider (ISP) deliberately restricts your internet bandwidth or speed without telling you. Internet throttling results in speeds slower than what your ISP should be serving you. ISPs use throttling to control internet traffic over their network, reduce bandwidth congestion, and enforce data limits.
Throttling isn’t necessarily bad. If several customers are using the same cell tower, throttling helps equally distribute that bandwidth. Without realizing it, you may have benefited from a throttled internet connection.
Despite pressures on ISPs to inform customers, it’s not always clear if your internet has been throttled. During times of high traffic, ISPs can throttle those they deem “heavy” internet users — but most people don’t fit this criteria.
Slow internet isn’t automatically due to internet throttling. Try speeding up your internet connection yourself or boosting your phone’s internet speed before jumping to conclusions.
Why do ISPs throttle internet?
ISPs throttle the internet mainly to regulate network traffic and clear up network congestion. ISPs can also throttle users when they reach a data usage limit within a fixed period. Throttling gets more questionable when ISPs use it to influence your internet habits and profit off of you.
Here are the most common reasons why ISPs throttle your internet connection:
Data caps
Some ISPs — especially mobile providers — limit the amount of high-speed data you can access every month. If you get near that data cap, you might experience data throttling, resulting in reduced speeds.
ISPs must state any data caps in your service agreement. If you think you’re experiencing ISP throttling, look at your plan and see whether a data cap is the culprit.
Network congestion
When a network becomes crowded with people trying to connect, ISPs use bandwidth throttling to regulate traffic. That way, all customers in a given area can access the network — instead of some getting full access, while others get nothing.
ISPs can also throttle your internet when certain types of data, like large files or torrents, take up too much bandwidth. Your ISP can restrict your bandwidth, even if you already paid for it, simply because your activity is straining their network.
Paid prioritization
Unfortunately, throttling the internet is not always about bandwidth distribution. ISPs can throttle specific websites or applications — like Netflix or Amazon Prime — to discourage you from using them.
That pushes customers toward other streaming services, like the ones affiliated with the ISP, or forces companies to pay more for faster load times for their customers. Those added costs can be passed down to you. In countries without net neutrality, throttling is fair game.
Thankfully, you can fight content-based internet throttling with a VPN — while it can’t hide your overall bandwidth usage, a VPN encrypts your internet traffic, which can prevent ISPs from throttling you based on the sites you visit online.
With Avast SecureLine VPN, you can evade your ISP and push back against throttling, all while enjoying world-class protection and privacy from threats, hackers, and scammers. Try a free 7-day trial today.
How to tell if your internet is being throttled
It’s not always clear if your internet is being throttled — many factors can contribute to slow internet speeds. While there’s no specific internet throttling test, you can use the following techniques to see if your ISP is throttling your connection.
Here’s how to test for ISP throttling:
1. Test internet speed
Testing your internet speed tells you if you’re getting the speed you’re paying for. Internet speed testing tools like the one maintained by Google’s Measurement Lab can calculate your current speed, which you can then compare with your data plan.
Because internet speeds fluctuate, run multiple tests throughout the day and calculate an average. And remember that Wi-Fi connections tend to be slower than Ethernet connections.
Test your internet connection with a speed test tool.
Do the tests show that your internet speed is fine, while your computer’s generally slow? It’s possible that you have a system problem on your hands, and not a throttling issue. Try speeding up your PC, streamlining your Mac, or accelerating your iOS device.
2. Run a port scanner test
A port is where your computer (or a program) connects to another computer on the internet, like servers for games or messaging apps. ISPs keep tabs on port activity, and can throttle this data if they see fit.
If you use open ports for gaming, you can use a port scanner to check specific ports for throttling with a variety of scans.
Using a port scanner to check for ISP internet throttling.
3. Compare your speed with a VPN
A VPN (virtual private network) encrypts your internet connection so you can anonymously surf the web, and it hides your IP address so ISPs can’t track your online activity. VPNs can also help unblock restricted websites.
Fighting internet throttling is another reason why you need to use a VPN to stay safe and secure online.
A VPN encrypts your internet connection so you can browse the web anonymously.
After using a speed testing tool to check your internet speed, check it again with a VPN — a slight speed drop when using a VPN is normal. Since a VPN hides your IP address from your ISP, you’ll get an accurate reading of your actual internet speed. If there’s a big difference, your ISP might be throttling data.
While setting up your own personal VPN can be tricky, Avast SecureLine VPN makes it easy. You can download our VPN for Windows or get our VPN for Mac.
In one click, get comprehensive privacy and security with our top-rated VPN. With a secure, encrypted connection, you can conceal your online activity from your ISP, advertisers, hackers and other prying eyes. Enjoy real digital privacy for all your devices today.
How to stop ISP throttling
If you’ve run speed tests and think your ISP is throttling your internet, here are some ways to stop ISP internet throttling:
Monitor your monthly data usage. Your ISP is not always at fault for internet speed throttling. If your service plan allots a set amount of data per month, monitor your usage to avoid throttling and overage fees. Avoid heavy data-consuming activities like streaming video, if you can. Or install an app that helps you track data usage.
Although risky in terms of privacy and security, safely connecting to a public Wi-Fi network can also help curb data usage.
Switch to a new internet provider. If you’re frustrated with your ISP, switch to another if you can. Depending on where you live, there may be other service providers competing for your business. Consider what you need from an ISP and shop around.
Remember: ISPs must tell you about data caps and bandwidth limits. Choose an ISP that serves you, and not the other way around.
Use a VPN. If you don’t want to switch providers, a VPN can help you avoid content-based throttling. Your internet speed may drop slightly, but it’s nothing compared to internet throttling. Plus, there are always ways to speed up a VPN.
Note: Avoid using free VPNs. These services are free because of ads or data collection and web tracking. And they usually lack secure protocols. If your aim is to keep your system secure, a free VPN is usually counterproductive.
Is throttling illegal?
Internet throttling is not illegal. You can benefit from throttling when it regulates overburdened networks and helps equally distribute bandwidth among customers. Overall, throttling internet speeds usually results in a more consistent connection for you.
Throttling and net neutrality
Net neutrality laws enable a free and open internet in which ISPs must treat all content and traffic equally. But internet privacy laws vary among countries, and some (like the US) have repealed net neutrality. In those countries, some of the shadier aspects of internet throttling are, by law, legitimate.
ISPs can throttle specific kinds of content, which affects what their customers can do online.
With throttling, ISPs can also charge higher fees for some internet services, like streaming providers — who may pass on these increased costs to you.
By throttling customers on lower-priced plans, ISPs can incentivize people to switch to more expensive data plans.
Net neutrality advocates believe that a free and open internet offers the best opportunities for innovation. When ISPs disregard net neutrality and manipulate the internet for profit, they limit the internet’s ability to grow and create the next best thing.
Bypass throttling with trusted VPN software
While not always bad, internet throttling has considerable downsides. Through throttling, ISPs have the potential to influence what you do online — restricting a free and open internet. Plus, they can deny you the speed you already pay for through your service agreement.
Encrypt your connection, protect your privacy, and hide from your ISP with a VPN.
You can bypass some of the more frustrating aspects of ISP throttling with Avast SecureLine VPN. Our bank-grade encryption technology hides your traffic from your ISP and keeps you safe from hackers, advertisers, and more.
Privately and securely connect to the internet without anyone watching over you. Plus, access all your favorite websites and content at lightning fast speeds around the world. With a free 7-day trial, you can enjoy the internet you deserve today.
How Can I Tell If My ISP Is Throttling My Internet?
Aug 23, 2021 Share
FAQ, Internet Speed Guides
To determine if your internet service provider (ISP) is throttling your internet connection, plug a computer into your modem and run our speed test. After that, open a virtual private network (VPN) client—we provide a list of the best VPNs—and rerun the test. If your connection is significantly faster while using the VPN, your ISP is likely throttling your service.
This trick works because ISPs sometimes throttle your speeds when they notice certain types of traffic, like torrenting. However, a VPN encrypts your data and connection, so the ISP can’t see what you’re doing online.
Of course, there are reasons for slower speeds other than ISP throttling, like traffic congestion and general connection issues. We’ll walk you through everything you need to know about internet bandwidth throttling to determine if that is indeed your issue.
Throttling is when your ISP intentionally limits your connection’s bandwidth. Providers do this for several reasons, and it usually manifests as a sloth-like connection.
Why do ISPs throttle your connection?
ISPs have many reasons for throttling your internet connection. But these are the top four culprits:
Network congestion
Exceeding data caps
Paid prioritization
Forbidden activity
Cable internet providers sometimes throttle a specific area during times of heavy use. Throttling balances all connections so that certain houses don’t use more network bandwidth than others. Peak times likely happen between 7:00 p. m. to 11:00 p. m., although service group congestion is less of an issue now than it has been in recent years.
Some ISPs limit how much data you can send and receive during one billing cycle. They will reduce your bandwidth if your downloads exceed that limit.
Keep in mind that everything you access online requires a download, whether it’s just a web page, a mobile app, or streaming video. Moreover, everything you do requires an upload, too, like requesting access to a website, sending an email, posting to social media, and so on.
All this interaction with the internet uses your monthly data allotment. ISPs usually offer a way to monitor your data usage through an online portal, so you don’t go overboard throughout the month.
Any ISP that enforces a data cap must include that information in your service agreement. So, if you’re experiencing throttling, take a look at your contract or call customer service.
Here’s a list of internet service providers with data caps:
AT&T
Buckeye Broadband
Cable ONE
CenturyLink
Cox
HughesNet
Mediacom
Viasat
Xfinity
A few internet providers without data caps are Spectrum, Frontier, and RCN.
Some bandwidth throttling has nothing to do with your specific web surfing habits. Here are a few examples:
An ISP provides a proprietary streaming service and will throttle Netflix, Hulu, and similar services.
An ISP wants a specific website to pay for faster load times.
Certain types of data—large downloads, torrents, FTP file sharing—use a lot of bandwidth and put pressure on the network.
All of this is good for ISP but terrible for consumers. Moreover, paid prioritization used to be illegal until the Federal Communications Commission (FCC) repealed the net neutrality laws in 2018.
What is net neutrality?
Net neutrality is the idea that your ISP shouldn’t control what you can and can’t access on the internet. With net neutrality, all ISPs must treat lawful internet data equally.
The legislation was passed in 2015 in the US to protect net neutrality. But those protections were repealed in 2018, leaving control of the internet up to corporations who greatly benefit from practices that hurt the free internet and everyone who uses the internet—things like paid prioritization, censorship, and throttling.
We support net neutrality because a free and open internet is imperative to free speech in America.
Contact your Senator to support net neutrality and the Save the Internet Act.
ISPs can throttle internet connections when the customer participates in illegal online activities.
How do I stop throttling?
Use a VPN to bypass ISP throttling. It creates a secure, encrypted tunnel between you and a dedicated server. This server then decrypts your data and sends it to the destination in plaintext. This data does not include your IP address or any other information that can link back to you.
However, some ISPs may throttle your bandwidth if they detect your VPN (some VPNs can ignore this). Be sure that you’re using the best VPN for your needs, as the wrong one can make your internet throttling issues worse.
Unfortunately, a VPN won’t help with throttling caused by network congestion or data cap overages. In these cases, your ISP restricts the total amount of bandwidth rather than a specific type of data.
If your throttling issues stem from data cap overages, you have four options:
Reduce your monthly usage.
Pay for more bandwidth.
Upgrade to a plan with a higher data cap or unlimited data.
Switch to a provider without data caps.
If you have cable internet and you experience slow speeds during peak hours, try one of the following:
Upgrade to a faster plan
Use the internet during off-peak hours
For example, try downloading large files between 11 p. and 7 a. when most of your neighbors are asleep. On the flip side, if you’re only paying for 100 Mbps and you need more speed, a 400 Mbps plan may be a better option.
Monitor your download speeds often—especially if you notice continuously slow speeds. Complain to your ISP if you don’t see speeds anywhere near your plan’s advertised bandwidth. You may not get the response you want, but you could also hit the jackpot and receive a free upgrade.
Is your ISP is too throttle-happy for your liking? You should look into other options by entering your zip code below.
Other reasons for slow internet
Beyond ISP throttling, there are plenty of reasons for slow internet.
First, check the health of your home network if you’ve already ruled out external factors like ISP throttling.
Second, your plan may not supply enough bandwidth to your household. As we rely on the internet more and more for everything from home security to entertainment, it’s easy to grow out of the internet plan you signed up for a few years ago.
If you’re not sure how much bandwidth you need, start with a speed test. We’ll give you a quick, personalized speed recommendation based on how you use your connection for.
How much speed do you need?
Author – Rebecca Lee Armstrong
Rebecca Lee Armstrong has more than six years of experience writing about tech and the internet, with a specialty in hands-on testing. She started writing tech product and service reviews while finishing her BFA in creative writing at the University of Evansville and has found her niche writing about home networking, routers, and internet access at Her work has also been featured on Top Ten Reviews, MacSources, Windows Central, Android Central, Best Company, TechnoFAQ, and iMore.
Editor – Cara Haynes
Cara Haynes has been editing and writing in the digital space for seven years, and she’s edited all things internet for for five years. She graduated with a BA in English and a minor in editing from Brigham Young University. When she’s not editing, she makes tech accessible through her freelance writing for brands like Pluralsight. She believes no one should feel lost in internet land and that a good internet connection significantly extends your life span.
Frequently Asked Questions about how to know if your isp is throttling you
How do I stop my ISP from throttling me?
How to stop ISP throttlingMonitor your monthly data usage. Your ISP is not always at fault for internet speed throttling. … Switch to a new internet provider. If you’re frustrated with your ISP, switch to another if you can. … Use a VPN.Aug 2, 2021
How do you know if your ISP is throttling your connection?
To determine if your internet service provider (ISP) is throttling your internet connection, plug a computer into your modem and run our speed test. After that, open a virtual private network (VPN) client—we provide a list of the best VPNs—and rerun the test.Aug 23, 2021
How do I know if I’m being throttled?
The best way to know if your internet connection is being throttled is to run 2 speed tests: a regular speed test, and then another test using a VPN. If your connection is much faster when the VPN is on, it’s likely that you are being throttled.Oct 14, 2021
