• February 9, 2023

How To Connect Ps4 To Hotel Wifi

How to Connect PS4 to Hotel Wifi

How to Connect PS4 to Hotel Wifi

By Hotel Tech Report
Last updated March 16, 2021
More and more guests are traveling with their gaming console, and for front desk managers, these consoles can lead to lots of headaches. Getting a PS4, Nintendo Switch, or Xbox set up on a new WiFi network – especially one that’s password-protected – is never as straightforward as it would seem. But, given the popularity of gaming consoles with Gen Z and Millennial travelers, it’s a process your team will need to master to meet guest expectations.
This guide will cover connecting a PlayStation 4 to hotel WiFi (or, if that fails, an alternative internet connection). PS4 is the most popular gaming console on the market, with over 91 million sold by the end of 2019. We’ll also include some recommendations for games to add to your property’s gaming library for guests to borrow during their stay. For how to set up other consoles, check out our guides to Nintendo Switch and Xbox.
What You Need to Get Started
TechRadar has a good beginner’s guide to getting set up with a PS4. It shows you what’s involved with this console in a short video:
Make sure your guest has the following things before trying to connect to your hotel WiFi:
HDMI cable
Power cable
Console
Controller
WiFi username and password
Most gamers know to travel with this gear, but it’s worthwhile to double-check before you get started. If you don’t have any of this you should be able to connect with the front desk via one of these preferred methods at your hotel:
Mobile ordering software
Hotel app
Guest room tablets
Guest messaging software
How to Connect PS4 to Hotel Wifi
If you had a contactless check-in process at the hotel you may not have had a chance to ask the front desk about connecting your device to the in-room entertainment system and WiFi. For visual learners, this video is a great walkthrough of the steps your guest will take to connect their PS4 to the hotel’s WiFi.
If you prefer to read through step-by-step instructions, first make sure your property’s WiFi is working and that your guest has their WiFi password handy. Then, walk your guest through these steps.
Connect your PS4 to the hotel TV and turn it on.
Scroll to Settings. Press X to select the Toolbox icon
Next, select Network from the Toolbox options
Select “Set Up Internet Connection”
Choose the option to use WiFi
Choose the Easy set-up option (not the Custom one)
Image source
Find the name of your hotel’s WiFi network and choose that option. PS4 will then go through the process of trying to connect and will prompt you for a password. It will show that the internet settings have been saved once you’ve connected.
Test the connection by selecting the Test Internet Connection button.
If the connection says “failed, ” it’s ok – just select the Details option, which will prompt you to add the network login information.
Tap the option “Suggested Actions”. If it tells you the security of the page cannot be verified, just say “Yes” and move on to the next page.
A browser window will appear with the sign-in for your hotel’s WiFi network. Login with the details of your property’s WiFi and press connect.
Once you’re connected, press the back button on your PS4 console to get back to the network screen. Test the internet connection again to see if what you did worked.
Troubleshooting PS4 on WiFi
If your guest is still struggling to connect, there are a few options that people on Reddit have posted as alternative solutions. Try one of these options.
Connect PS4 to Hotel WiFi Via Custom Settings
One commenter on Reddit provided a method for connecting using a custom DNS server. Here’s how to do it:
Follow the steps above to navigate to “Set Up Internet Connection” and choose the option to use WiFi.
Select “Custom” (instead of “Easy”)
Select the hotel network
Enter the WiFi network password (which may be automatically saved if you have previously tried to connect)
IP Address settings: automatic
DCHP Host name: Do Not Use
DNS Settings: Manual
LAN: Wired
Custom IP Address Settings: Automatic
DHCP Host Name: Do Not Use
Then from there, enter the primary DNS as “8. 8. 8”
Enter the secondary DNS as “8. 4. 4”
Hit Next
MTU Settings: Automatic
Proxy Server: Do Not Use
Then, test the internet connection to see if these settings worked.
The Redditor notes that if the above DNS servers do not resolve the issue, try using primary DNS: 208. 67. 222. 222 and secondary DNS: 208. 220. 220.
Connect PS4 Via Wired Ethernet
Some hotels use an ethernet connection with each room’s TV. Direct your guest to use find the ethernet cord in the back of the TV and use that to connect their PS4 console. Here’s what an ethernet cord usually looks like:
Connect PS4 to Hotel Wifi Via a Third-Party Hotspot
As a last resort, your guest may be able to connect through a third-party internet hotspot if they are traveling with a smartphone or laptop. This method is slightly more involved, as guests will need to use a service called Connectify – it’s a free, virtual router that lets you share your laptop’s wifi connection with other devices. Check out this video to learn more:
Once the guest’s laptop is connected to your property’s internet, have the guest try this method for connecting their PS4:
Connect the PS4 console to the TV
Switch on the PS4 console
Follow this tutorial on how to set up your PS4 with your Connectify. With this, you will need to have your SSID and password ready.
Share your hotel internet from your computer to your PS4 to connect.
Game Recommendations on PS4
Looking to create a library of games at your property? Here are some must-haves that guests will be very excited to play when they come to stay.
For dads: God of War. This game takes players through a story about Norse legends and a father trying to raise a son. Reviewers note that there’s some intense violence, so this game may not be for everyone. But, the action comes with a big amount of heart.
For kids: Ubisoft Rayman Legends. This family-friendly option keeps little ones entertained, but is interesting enough that parents can also get involved. The plot is thin, but the bright colors and vibrant energy make this game stand out.
For serious gamers: Overwatch. This multi-player game is so popular that it even has a professional esports league dedicated to playing it. Addictive, team-based play keeps serious gamers going for hours on end.
For adventure gamers: Shadow of the Colossus. Wired ranked Shadow of the Colossus “one of the best games ever made. ” Books have been written about the adventures of this game.
For everyone: Spiderman. Appropriate for teens and fun for everyone, Spiderman is a good go-to bet for your hotel’s game library. “The story follows Peter and Aunt Mae, and the main antagonist Mr. Negative, and you’ll swing from mission to mission solving mysteries, stopping crimes, and getting into acrobatic feats of strength and agility. This is a dream come true for comic book fans, and the perfect superhero game to buy for your PS4, ” writes one reviewer.
Need to connect an Xbox or Nintendo Switch to Hotel WiFi? Check out our other guides.
Hotel Tech Report
Hotel Tech Report is the world’s largest online community for technology insights and digital transformation strategies in the massive hotel industry serving over 145, 000 hoteliers each month. We arm hotel owners and managers with the tools they need to leverage modern digital technologies and solve real-world business problems.
How to Connect PS4 to Hotel Wifi

How to Connect PS4 to Hotel Wifi

By Hotel Tech Report
Last updated March 16, 2021
More and more guests are traveling with their gaming console, and for front desk managers, these consoles can lead to lots of headaches. Getting a PS4, Nintendo Switch, or Xbox set up on a new WiFi network – especially one that’s password-protected – is never as straightforward as it would seem. But, given the popularity of gaming consoles with Gen Z and Millennial travelers, it’s a process your team will need to master to meet guest expectations.
This guide will cover connecting a PlayStation 4 to hotel WiFi (or, if that fails, an alternative internet connection). PS4 is the most popular gaming console on the market, with over 91 million sold by the end of 2019. We’ll also include some recommendations for games to add to your property’s gaming library for guests to borrow during their stay. For how to set up other consoles, check out our guides to Nintendo Switch and Xbox.
What You Need to Get Started
TechRadar has a good beginner’s guide to getting set up with a PS4. It shows you what’s involved with this console in a short video:
Make sure your guest has the following things before trying to connect to your hotel WiFi:
HDMI cable
Power cable
Console
Controller
WiFi username and password
Most gamers know to travel with this gear, but it’s worthwhile to double-check before you get started. If you don’t have any of this you should be able to connect with the front desk via one of these preferred methods at your hotel:
Mobile ordering software
Hotel app
Guest room tablets
Guest messaging software
How to Connect PS4 to Hotel Wifi
If you had a contactless check-in process at the hotel you may not have had a chance to ask the front desk about connecting your device to the in-room entertainment system and WiFi. For visual learners, this video is a great walkthrough of the steps your guest will take to connect their PS4 to the hotel’s WiFi.
If you prefer to read through step-by-step instructions, first make sure your property’s WiFi is working and that your guest has their WiFi password handy. Then, walk your guest through these steps.
Connect your PS4 to the hotel TV and turn it on.
Scroll to Settings. Press X to select the Toolbox icon
Next, select Network from the Toolbox options
Select “Set Up Internet Connection”
Choose the option to use WiFi
Choose the Easy set-up option (not the Custom one)
Image source
Find the name of your hotel’s WiFi network and choose that option. PS4 will then go through the process of trying to connect and will prompt you for a password. It will show that the internet settings have been saved once you’ve connected.
Test the connection by selecting the Test Internet Connection button.
If the connection says “failed, ” it’s ok – just select the Details option, which will prompt you to add the network login information.
Tap the option “Suggested Actions”. If it tells you the security of the page cannot be verified, just say “Yes” and move on to the next page.
A browser window will appear with the sign-in for your hotel’s WiFi network. Login with the details of your property’s WiFi and press connect.
Once you’re connected, press the back button on your PS4 console to get back to the network screen. Test the internet connection again to see if what you did worked.
Troubleshooting PS4 on WiFi
If your guest is still struggling to connect, there are a few options that people on Reddit have posted as alternative solutions. Try one of these options.
Connect PS4 to Hotel WiFi Via Custom Settings
One commenter on Reddit provided a method for connecting using a custom DNS server. Here’s how to do it:
Follow the steps above to navigate to “Set Up Internet Connection” and choose the option to use WiFi.
Select “Custom” (instead of “Easy”)
Select the hotel network
Enter the WiFi network password (which may be automatically saved if you have previously tried to connect)
IP Address settings: automatic
DCHP Host name: Do Not Use
DNS Settings: Manual
LAN: Wired
Custom IP Address Settings: Automatic
DHCP Host Name: Do Not Use
Then from there, enter the primary DNS as “8. 8. 8”
Enter the secondary DNS as “8. 4. 4”
Hit Next
MTU Settings: Automatic
Proxy Server: Do Not Use
Then, test the internet connection to see if these settings worked.
The Redditor notes that if the above DNS servers do not resolve the issue, try using primary DNS: 208. 67. 222. 222 and secondary DNS: 208. 220. 220.
Connect PS4 Via Wired Ethernet
Some hotels use an ethernet connection with each room’s TV. Direct your guest to use find the ethernet cord in the back of the TV and use that to connect their PS4 console. Here’s what an ethernet cord usually looks like:
Connect PS4 to Hotel Wifi Via a Third-Party Hotspot
As a last resort, your guest may be able to connect through a third-party internet hotspot if they are traveling with a smartphone or laptop. This method is slightly more involved, as guests will need to use a service called Connectify – it’s a free, virtual router that lets you share your laptop’s wifi connection with other devices. Check out this video to learn more:
Once the guest’s laptop is connected to your property’s internet, have the guest try this method for connecting their PS4:
Connect the PS4 console to the TV
Switch on the PS4 console
Follow this tutorial on how to set up your PS4 with your Connectify. With this, you will need to have your SSID and password ready.
Share your hotel internet from your computer to your PS4 to connect.
Game Recommendations on PS4
Looking to create a library of games at your property? Here are some must-haves that guests will be very excited to play when they come to stay.
For dads: God of War. This game takes players through a story about Norse legends and a father trying to raise a son. Reviewers note that there’s some intense violence, so this game may not be for everyone. But, the action comes with a big amount of heart.
For kids: Ubisoft Rayman Legends. This family-friendly option keeps little ones entertained, but is interesting enough that parents can also get involved. The plot is thin, but the bright colors and vibrant energy make this game stand out.
For serious gamers: Overwatch. This multi-player game is so popular that it even has a professional esports league dedicated to playing it. Addictive, team-based play keeps serious gamers going for hours on end.
For adventure gamers: Shadow of the Colossus. Wired ranked Shadow of the Colossus “one of the best games ever made. ” Books have been written about the adventures of this game.
For everyone: Spiderman. Appropriate for teens and fun for everyone, Spiderman is a good go-to bet for your hotel’s game library. “The story follows Peter and Aunt Mae, and the main antagonist Mr. Negative, and you’ll swing from mission to mission solving mysteries, stopping crimes, and getting into acrobatic feats of strength and agility. This is a dream come true for comic book fans, and the perfect superhero game to buy for your PS4, ” writes one reviewer.
Need to connect an Xbox or Nintendo Switch to Hotel WiFi? Check out our other guides.
Hotel Tech Report
Hotel Tech Report is the world’s largest online community for technology insights and digital transformation strategies in the massive hotel industry serving over 145, 000 hoteliers each month. We arm hotel owners and managers with the tools they need to leverage modern digital technologies and solve real-world business problems.
5 ways to fix your PS4 when it won't connect to Wi-Fi - Business Insider

5 ways to fix your PS4 when it won’t connect to Wi-Fi – Business Insider

Updated
2021-04-05T15:59:42Z
Here are the five most common solutions for when your PS4 won’t connect to the internet.
Charnsitr/Shutterstock
If your PS4 won’t connect to the internet, the PlayStation Network may be offline.
You should also make sure to check your Wi-Fi connection and reset or move your router and modem.
You can also try adjusting your PS4’s DNS settings as a final resort to fix connection issues.
Visit Insider’s Tech Reference library for more stories.
If your PS4 is unable to connect to the internet, you won’t be able to take advantage of many of the console’s most important features, like multiplayer gaming, streaming video, and installing new ‘s how to troubleshoot your connection issues and fix your PS4.
Why won’t my PS4 connect to the internet?
You can use several different methods to troubleshoot your PS4 controller if it won’t charge.
Alex Pantling/Getty Images
If your PS4 won’t connect to Wi-Fi or the internet, it’s likely one of the following reasons: The PlayStation Network may be offlineYour router may not be connected or having larger connectivity issues There may be password issues — either with your Wi-Fi or consoleYou may need to change your DNS settings on your PlayStation
Check whether the PlayStation Network is online
Ensure the PlayStation Network is online before you try more extensive troubleshooting steps.
Dave Johnson/Business Insider
If you can get online but can’t access the PSN, your first step should be to make sure it’s online. You can go to the PSN Network Status Page on another device to see if the status is green. If it’s down, you might just need to wait a while for the issue to be fixed.
Determine if other devices can connect to the internet
Check to see if your phone or computer is connected to the internet.
Casezy Idea/Shutterstock
If your PS4 is having trouble connecting to the internet, you might want to narrow down where the problem is right away by determining if the issue is with your PS4 or with your Wi-Fi network. See if other devices are working: Check to see if other devices on your home network, like computers and tablets, are connecting to the internet. Check your connection type: You should also make sure that devices on the same kind of connection are working — for example, if your PS4 is connected to the router with a wired Ethernet cable, then plug a computer into the router as well. If the PS4 is using Wi-Fi, connect to Wi-Fi with your phone and see if it your modem and router: If your other devices can’t connect either, it’s time to power off your modem and router, wait several minutes, and turn them back on. For extra measure, reboot your PS4 after rebooting your router and modem. That means fully powering it down and turning it back on.
Check your PS4’s internet connection to the router
Try playing with your PS4 Ethernet cables and ports, or move the console closer to your Wi-Fi router.
Jomic/Shutterstock
Your PS4 connecting may not always be an issue with your console. It may be your wired or wireless connection creating your gameplay disruptions — including your device are a few tips on how to test whether it’s your console or your internet connection. Swap your Ethernet cord: If you are connecting via Ethernet, try swapping out the cable to see if it’s the issue. Another option is to try plugging your cable into a different Ethernet port on the router in the case that the current port has your PS4 console closer to your wireless router: You may be experiencing intermittent signal loss due to the distance — or even walls — between your console and router. You should first try to move them closer if they aren’t already, and if that doesn’t work, try rebooting both your modem and router.
Re-enter your PS4’s Wi-Fi password
Go to Settings and choose to set up your internet connection to ensure your Wi-Fi settings are correct.
If you are using Wi-Fi, be sure you are using the correct Wi-Fi password. You can also re-enter it on your PS4 to see if that refreshes your connection. Here’s how. 1. Using the PS4 controller, select “Settings. “2. Select “Network” and then select “Set Up Internet Connection. “3. Select “Use Wi-Fi” 4. Select “Easy. “5. Choose your Wi-Fi network from the list, enter the password, and wait for it to connect.
Dave Johnson
Freelance Writer
Dave Johnson is a technology journalist who writes about consumer tech and how the industry is transforming the speculative world of science fiction into modern-day real life. Dave grew up in New Jersey before entering the Air Force to operate satellites, teach space operations, and do space launch planning. He then spent eight years as a content lead on the Windows team at Microsoft. As a photographer, Dave has photographed wolves in their natural environment; he’s also a scuba instructor and co-host of several podcasts. Dave is the author of more than two dozen books and has contributed to many sites and publications including CNET, Forbes, PC World, How To Geek, and Insider.
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Frequently Asked Questions about how to connect ps4 to hotel wifi

How do I connect my gaming console to a hotel WiFi?

More videos on YouTubeConnect your PS4 to the hotel TV and turn it on.Scroll to Settings. Press X to select the Toolbox icon.Next, select Network from the Toolbox options.Select “Set Up Internet Connection”Choose the option to use WiFi.Choose the Easy set-up option (not the Custom one)Mar 16, 2021

How do I get my PS4 to stay connected to WiFi?

Here’s how.Using the PS4 controller, select “Settings.”Select “Network” and then select “Set Up Internet Connection.”Select “Use Wi-Fi”Select “Easy.”Choose your Wi-Fi network from the list, enter the password, and wait for it to connect.Apr 5, 2021

How do I connect my Playstation to a hotel TV?

How to Connect to a Hotel’s Wi-FiAsk at the front desk for the hotel’s wireless network name and password. … Make sure that Wi-Fi is turned on on your device. … Open the Wi-Fi settings to view the available wireless networks.Select your hotel’s network and click Connect. … Enter the required password if prompted.More items…•Jul 26, 2021

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