Does Ebay Delete Old Accounts
Closing your account and deleting your data | eBay
If you close your eBay account, you’ll no longer be able to sell on the site or access My eBay. You’ll also lose your feedback as well as your purchase and sales closing your account, consider contacting us first. We don’t want to see you go, and we’ll do everything we can to sort out any issues you may have.
If you still want to close your account, make sure:
All your fees and other selling costs are paid and your available funds is zero
You don’t have open bids on an item
You don’t have any outstanding payouts to be processed to your checking account
You’ve cancelled all your subscriptions
Tip
If you have any active suspensions or restrictions on your account, or if your account doesn’t currently meet our minimum seller performance standards, you’ll need to contact us in order to close your account.
What you need to know about closing your account
When you submit a request to close your account, we’ll send an email to your registered email address and to your eBay Messages within 24 hours letting you know we’ve received it. Generally, it takes 30 days to close an account from the date we receive a request. However, if you’ve bought or sold items in the 30 days prior to submitting your request, we’ll keep your account open for 60 days from receiving your request so any outstanding sales or purchases can be completed and so we can meet our commitments to all buyers and sellers under the eBay Money Back Guarantee.
After the 30-day or 60-day period (depending on whether you’ve bought or sold in the past 30 days) your account will be permanently closed and your data will be deleted. If you change your mind and decide to keep your account, you have 7 days from the account closure to request that your account be reopened. We can reopen your account only if it was in good standing when you closed it.
For security reasons, you can’t transfer or sell your eBay account to a new owner. However, you can add a secondary contact to your account.
Personal data on closed accounts
The right to have your personal data (including personal information) deleted depends on privacy regulations which vary by country and region. For example, the General Data Protection Regulation (“GDPR”) identifies the right to have your personal data deleted, also known as the “right to erasure, ” subject to certain exceptions. At eBay, we extend this right to delete your data to all users regardless of a country or region’s regulation.
When you send a request to close your account, your personal data will also be deleted as long as your account is in good standing.
eBay deletes personal data using approved methods such as encryption, pseudonymization, and aggregation. For your part, you’ll need to clear cache, cookies, and history from each browser you used to sign in to your eBay account. If you downloaded any eBay apps on any of your mobile devices, you’ll need to delete those too.
Unless you’ve reconsidered and would like to keep your account, and as long as your account is in good standing and none of the exceptions listed below apply, your account will be closed and your data will be deleted within 30–60 days of receiving your request. To keep your account, your account must have been in good standing at the time your closure request was submitted. Suspended or restricted user accounts will be closed, and we’re unable to allow you to reopen the account.
When we’ve closed your account, we’ll let you know by sending an email to your registered email address. If you’d like to use eBay again, you’ll need to create a new account.
Closing account and personal data deletion exceptions
We can’t close an account and/or delete associated data if:
You owe eBay money
You have pending transactions (i. e. open bids, pending payments from buyers, outstanding payouts to be processed to your checking account)
Data related to an account needs to be retained to detect, prevent, mitigate, or investigate fraudulent or illegal activities
Data related to an account needs to be retained for a purpose required by applicable law
There is a public health issue
A subpoena or other court or legal order compelling eBay to retain certain data is in place
If data can’t be deleted for any reason, it will be retained in accordance with our Privacy Notice.
Please contact us for help closing the account of a deceased eBay member.
Closing your account will result in the closure of all eBay businesses associated with that account which rely on the same identity—for example, the eBay Partner Network (EPN).
Close account and delete my data
How to Close Your eBay Seller Account
Before closing your account, please contact eBay Customer Service first. We’ll do everything we can to sort out any issues you have on, you need to understand whether you want to delete your account completely or whether you’ve decided to just stop selling on to stop selling on eBayIf you want to close your account because you’ve decided to stop selling, you can do that and still leave your account active. Simply remove your automatic payment method and cancel your selling tool subscriptions. To remove your automatic payment methods:1. Go to My eBay, Account tab. 2. Under Financial Information, locate the Automatic payment method and click Remove against all the specified payment methods, such as cancel your selling tool subscriptions:1. Cancel all subscriptions on the Subscriptions page (click on it from the left side menu) to close a Seller AccountRemember, if you close your eBay account, you’ll no longer be able to sell on the site or access My eBay. You’ll also lose your feedback, as well as your purchase and sales you still want to close your account, make sure that:All your fees are paid, and your account balance is zeroYou’ve resolved any suspensions or restrictionsYou don’t have open bids on an itemYou don’t have any outstanding payouts to be processed to your bank account or in pending status if you’re a Managed Payments sellerIf you have any suspensions or restrictions active on your account, or if your account doesn’t currently meet eBay minimum Seller Performance Standards, you’ll need to contact eBay Customer Service in order to close your long will it take to close your Seller Account? When you submit a request to close your account, eBay will send an email to your registered email address and to your eBay Messages within 24 hours, letting you know we’ve received nerally, it takes 30 days to close an account from the date we receive a request. However, if you’ve bought or sold items in the 30 days prior to submitting your request, eBay will keep your account open for 60 days from receiving your request so any outstanding sales or purchases can be completed, and so we can meet our commitments to all buyers and sellers under the eBay Money Back the 30-day or 60-day period (depending on whether you’ve bought or sold in the past 30 days), your Seller Account will be permanently closed and your data will be rsonal data on closed accountsThe right to have your personal data deleted depends on the applicable law which varies by country and region. eBay extends this right to all users regardless of your country or region’s you send a request to close your account, your personal data will also be deleted. eBay deletes personal data using approved methods such as encryption, pseudonymization, and aggregation. On your part, you’ll need to clear cache, cookies, and history from each browser you used to sign in to your eBay Seller you’ve reconsidered and would like to keep your account, and as long as your account is in good standing and none of the exceptions listed below apply, your account will be closed and your data will be deleted within 30-60 days of receiving your eBay has closed your account, we will let you know by sending an email to your registered email address. If you’d like to use eBay again, you’ll need to create a new osing account and personal data deletion exceptionseBay can’t close an account and/or delete associated data if:Your account has an outstanding balanceYou have pending transactions (i. e. open bids, pending payments, outstanding payouts to be processed to your bank account or pending status if you’re a managed payments seller)Data related to an account needs to be retained to detect, prevent, mitigate or investigate fraudulent or illegal activitiesData related to an account needs to be retained for a purpose required by applicable lawThere is a public health issueA subpoena or other court or legal order compelling eBay to retain certain data is in placeIf data can’t be deleted for any reason, it will be retained in accordance with eBay Privacy Notice.
Closing your account and deleting your data | eBay
If you close your eBay account, you’ll no longer be able to sell on the site or access My eBay. You’ll also lose your Feedback, as well as your purchase and sales closing your account, consider contacting us first. We don’t want to see you go, and we’ll do everything we can to sort out any issues you have.
If you still want to close your account, make sure:
All your fees and any other selling costs are paid, and your available funds is zero
You don’t have open bids on an item
You don’t have any outstanding payouts to be processed to your bank account
You’ve cancelled all your subscriptions
Tip
If you have any suspensions or restrictions active on your account, or if your account doesn’t currently meet our minimum seller performance standards, you’ll need to contact us in order to close your account.
What you need to know about closing your account
When you submit a request to close your account, we’ll send an email to your registered email address and to your eBay Messages within 24 hours letting you know we’ve received it. Generally, it takes 30 days to close an account from the date we receive a request. However, if you’ve bought or sold items in the 30 days prior to submitting your request, we’ll keep your account open for 60 days from receiving your request so any outstanding sales or purchases can be completed, and so we can meet our commitments to all buyers and sellers under the eBay Money Back Guarantee.
After the 30-day or 60-day period (depending on whether you’ve bought or sold in the past 30 days) your account will be permanently closed and your data will be deleted. If you change your mind and decide to keep your account, you have 7 days from the account closure to request that your account be reopened. We can reopen your account only if it was in good standing when you closed it.
Personal data on closed accounts
The right to have your personal data (including personal information) deleted depends on the privacy regulations in place which vary by country and region. The General Data Protection Regulation (“GDPR”) identifies the right to have your personal data deleted, this right is known as the “right to erasure”. At eBay, we extend the right to delete your data to all users, regardless of a country or region’s regulation.
When you send a request to close your account, your personal data will also be deleted as long as your account is in good standing.
eBay deletes personal data using approved methods such as encryption, pseudonymisation and aggregation. For your part, you’ll need to clear cache, cookies and history from each browser you used to sign in to your eBay account. If you downloaded any eBay apps on any of your mobile devices, you’ll need to delete those too.
Unless you’ve reconsidered and would like to keep your account, and as long as your account is in good standing and none of the exceptions listed below apply, your account will be closed and your data will be deleted within 30 to 60 days of receiving your request. To keep your account, your account must have been in good standing at the time your closure request was submitted. Suspended or restricted user accounts will be closed, and we’re unable to allow you to reopen the account.
When we’ve closed your account we’ll let you know by sending an email to your registered email address. If you’d like to use eBay again, you’ll need to create a new account.
Closing account and personal data deletion exceptions
We can’t close an account and/or delete associated data if:
You owe eBay money
You have pending transactions (i. e. open bids or pending payments from buyers, outstanding payments to be processed to your bank account)
Data related to an account needs to be retained to detect, prevent, mitigate or investigate fraudulent or illegal activities
Data related to an account needs to be retained for a purpose required by applicable law
There is a public health issue
A subpoena or other court or legal order compelling eBay to retain certain data is in place
If data can’t be deleted for any reason, it will be retained in accordance with our Privacy Notice.
Please contact us for help closing the account of a deceased eBay member.
Closing your account will result in the closure of all eBay businesses associated with that account which rely on the same identity – for example, the eBay Partner Network (EPN).
Close account and delete my data
Frequently Asked Questions about does ebay delete old accounts
How long does eBay keep your account?
However, if you’ve bought or sold items in the 30 days prior to submitting your request, eBay will keep your account open for 60 days from receiving your request so any outstanding sales or purchases can be completed, and so we can meet our commitments to all buyers and sellers under the eBay Money Back Guarantee.
Why would eBay delete an account?
Closing account and personal data deletion exceptions You owe eBay money. You have pending transactions (i.e. open bids or pending payments from buyers, outstanding payments to be processed to your bank account) … A subpoena or other court or legal order compelling eBay to retain certain data is in place.
Can I get my old eBay account back?
If your eBay account is restricted or suspended, we’ll email you with the steps you need to take to have your account reinstated. If we’ve placed a hold, restriction, or suspension on your account, we’ll send you an email explaining what happened and what you need to do to get your account back.
