Comcast Is Throttling My Internet
Comcast Xfinity Is Throttling My Internet: How To Prevent [2021]
RobotPoweredHome is reader-supported. When you buy through links on my blog, I may earn an affiliate commission. As an Amazon Associate, I earn from qualifying high-speed internet not only means delays in work projects but lack of entertainment and functionality as those with a smart home hub, throttled internet connections can be a major some people may have the luxury to change their Internet Service Providers to enjoy a seamless connection, others who are like me may not have the luxury to choose their, it is crucial to understand why you may be facing slow internet connections and how you can fix throttling of your Xfinity internet connection can be a result of network congestion, paid prioritization, or if you are accessing forbidden websites or services. If you believe your Xfinity internet connection is being throttled, check if you have exhausted your data cap and try using a trusted VPN to see if your speed improves. What is Throttling? Throttling refers to your Internet Service Provider intentionally limiting your internet speed or bandwidth. This means that you aren’t getting full speed on ’s different from your Wi-Fi disconnecting because your connection to your router is stable, your internet speed is just slow because of your ISP intentionally limiting throttling can occur if you have reached your present data cap for the month, or when you are visiting specific websites, or your ISP detects activities on your connection such as using torrents or if you think it’s the Wi-Fi connection that’s at fault and use your ethernet connection, your speed will be slow because your internet connection is being throttled by your to test if Xfinity is throttling Netflix and other services with a VPNTo detect if your ISP is throttling your internet connection, you will need a VPN. A VPN is a Virtual Private Network that helps you hide or encrypt your data from your to the VPN, ISPs will not be able to detect the traffic coming to and from your connection, which is useful if you’re experiencing a slow connection when streaming or downloading you’ve selected your preferred VPN, run a speed test on your connection twice: once with your VPN turned off and once with it turned on. If you notice discrepancies between the two tests, your ISP is likely throttling your internet ever, this test is not conclusive; it only helps when your ISP throttles your connectivity for specific websites or addition, there may be other reasons you may experience slow connectivity, such as paid prioritization, network congestion, or data does Xfinity Throttle my Internet? Internet Service Providers can throttle your internet connection for several mmonly, people experience slow connectivity because of data caps or network congestion, but there may be other reasons as twork congestionDuring peak hours of internet usage, network congestion may occur. In such cases, some people may enjoy a fast internet connection while others have no network at prevent this, ISPs may decide to throttle the internet connection in that area so that all houses can connect to the internet rather than some people having no capsAre you experiencing throttled internet connection towards the end of the month? It may be because you have hit your data cap for the ISPs have a data cap, limiting the amount of data you can upload or download at maximum speed during a billing data limit is usually mentioned in the service agreement provided by your ISP, so ensure that you go through your account details when you experience a throttled internet connection. Use Xfinity’s My Account app to monitor data use prioritizationUnfortunately, with the repeal of net neutrality laws in 2018, it became easier for ISPs to throttle internet connections to advance paid prioritization metimes, ISPs may throttle internet connection for specific websites or services because they want you to use their service example, if your ISP also runs any streaming services, they may throttle your internet connection when visiting sites such as Hulu or Netflix to encourage you to use their own may also throttle connectivity for specific sites because they want those websites to pay for faster loading times. Unfortunately, if the website decides not to pay, deal with a slow network connection whenever you decide to go to that metimes, ISPs may throttle internet connections for specific kinds of data as they can use up a lot of bandwidth, creating a lot of pressure on the prevent this strain, ISPs throttle the internet connection, especially for large rbidden activitiesIf your ISP detects that you are on illegal websites, such as popular domains known for pirating content, they may throttle your internet speed to prevent you from accessing this case, the ISP may be interrupting your connection to comply with government do I stop throttling? As mentioned earlier, a VPN can help you hide your traffic from your ISP. Hence, if you are facing slow connectivity because of your internet activity or visiting specific websites, using a VPN can be that you research the available VPN connections well; using a VPN adds a step between your ISP and your, the VPN itself may cause some latency issues, which defeats their purpose capsIf you spend a lot of your time on the internet, then the chances are that you are facing lower internet issues due to data deal with this issue, you need to track your internet usage to see how much data you use in a you have figured out your average monthly data usage, you can combat throttling issues by: Reducing your monthly data usage and staying under your monthly data cap. Paying extra for more high-speed data after you have reached your monthly data cap Upgrading your plan to increase your monthly data cap, or Switching to a service provider that does not have any data caps on monthly twork congestionWhen you experience slow connection during specific timings before you have hit your monthly data cap, network congestion may be the issue. Unfortunately, there is not much you can do about it, especially if you can only use the internet during peak you can, try to keep your heavy-duty data usage such as large downloads or streaming services during the off-peak, ensure that you keep track of when you seem to be facing slow internet nally, if you are experiencing it more often than not, be sure to raise a complaint with your ISP to get them to fix the ually, your ISP may ignore the issue, but in some cases, you may end up getting a complimentary upgrade on your plan as Can You Manage Usage And Throttling? Understanding why ISPs throttle your internet connection can help you prevent it in the future. In some cases, simply getting a VPN may not be may want to look into changing your internet service provider as well. This will involve going through their early termination procedure to avoid cancellation go ahead and try out the fixes for your throttled Xfinity internet connection so that you can go back to enjoying your weekend binges! You May Also Enjoy ReadingHow To Change Firewall Settings On Comcast Xfinity RouterComcast Xfinity Wi-Fi Not Working But Cable Is: How To TroubleshootXfinity Upload Speed Slow: How To Troubleshoot [2021]Xfinity Ethernet Not Working: How To Troubleshoot In SecondsXfinity Modem Red Light: How To Troubleshoot In SecondsMoCA For Xfinity: An In-Depth Explainer [2021]xFi Gateway Offline [Solved]: How To Fix In SecondsDoes Netgear Nighthawk Work With Xfinity? How To SetupFrequently Asked QuestionsIs throttling your Internet connection Illegal? For most cases, such as when there is network congestion or hit your monthly data cap, throttling internet speed is much download speed do I need for streaming? A download speed of 3 Mbps would be best for a comfortable streaming Wi-Fi booster increase internet speed? Some Wi-Fi boosters can help increase your internet speed and even add new features to your is my internet so slow at night? Network congestion, which occurs when many people use the connection simultaneously, can cause your internet to become slow at night.
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Comcast Xfinity Is Throttling My Internet: How To Prevent [2021]
RobotPoweredHome is reader-supported. When you buy through links on my blog, I may earn an affiliate commission. As an Amazon Associate, I earn from qualifying high-speed internet not only means delays in work projects but lack of entertainment and functionality as those with a smart home hub, throttled internet connections can be a major some people may have the luxury to change their Internet Service Providers to enjoy a seamless connection, others who are like me may not have the luxury to choose their, it is crucial to understand why you may be facing slow internet connections and how you can fix throttling of your Xfinity internet connection can be a result of network congestion, paid prioritization, or if you are accessing forbidden websites or services. If you believe your Xfinity internet connection is being throttled, check if you have exhausted your data cap and try using a trusted VPN to see if your speed improves. What is Throttling? Throttling refers to your Internet Service Provider intentionally limiting your internet speed or bandwidth. This means that you aren’t getting full speed on ’s different from your Wi-Fi disconnecting because your connection to your router is stable, your internet speed is just slow because of your ISP intentionally limiting throttling can occur if you have reached your present data cap for the month, or when you are visiting specific websites, or your ISP detects activities on your connection such as using torrents or if you think it’s the Wi-Fi connection that’s at fault and use your ethernet connection, your speed will be slow because your internet connection is being throttled by your to test if Xfinity is throttling Netflix and other services with a VPNTo detect if your ISP is throttling your internet connection, you will need a VPN. A VPN is a Virtual Private Network that helps you hide or encrypt your data from your to the VPN, ISPs will not be able to detect the traffic coming to and from your connection, which is useful if you’re experiencing a slow connection when streaming or downloading you’ve selected your preferred VPN, run a speed test on your connection twice: once with your VPN turned off and once with it turned on. If you notice discrepancies between the two tests, your ISP is likely throttling your internet ever, this test is not conclusive; it only helps when your ISP throttles your connectivity for specific websites or addition, there may be other reasons you may experience slow connectivity, such as paid prioritization, network congestion, or data does Xfinity Throttle my Internet? Internet Service Providers can throttle your internet connection for several mmonly, people experience slow connectivity because of data caps or network congestion, but there may be other reasons as twork congestionDuring peak hours of internet usage, network congestion may occur. In such cases, some people may enjoy a fast internet connection while others have no network at prevent this, ISPs may decide to throttle the internet connection in that area so that all houses can connect to the internet rather than some people having no capsAre you experiencing throttled internet connection towards the end of the month? It may be because you have hit your data cap for the ISPs have a data cap, limiting the amount of data you can upload or download at maximum speed during a billing data limit is usually mentioned in the service agreement provided by your ISP, so ensure that you go through your account details when you experience a throttled internet connection. Use Xfinity’s My Account app to monitor data use prioritizationUnfortunately, with the repeal of net neutrality laws in 2018, it became easier for ISPs to throttle internet connections to advance paid prioritization metimes, ISPs may throttle internet connection for specific websites or services because they want you to use their service example, if your ISP also runs any streaming services, they may throttle your internet connection when visiting sites such as Hulu or Netflix to encourage you to use their own may also throttle connectivity for specific sites because they want those websites to pay for faster loading times. Unfortunately, if the website decides not to pay, deal with a slow network connection whenever you decide to go to that metimes, ISPs may throttle internet connections for specific kinds of data as they can use up a lot of bandwidth, creating a lot of pressure on the prevent this strain, ISPs throttle the internet connection, especially for large rbidden activitiesIf your ISP detects that you are on illegal websites, such as popular domains known for pirating content, they may throttle your internet speed to prevent you from accessing this case, the ISP may be interrupting your connection to comply with government do I stop throttling? As mentioned earlier, a VPN can help you hide your traffic from your ISP. Hence, if you are facing slow connectivity because of your internet activity or visiting specific websites, using a VPN can be that you research the available VPN connections well; using a VPN adds a step between your ISP and your, the VPN itself may cause some latency issues, which defeats their purpose capsIf you spend a lot of your time on the internet, then the chances are that you are facing lower internet issues due to data deal with this issue, you need to track your internet usage to see how much data you use in a you have figured out your average monthly data usage, you can combat throttling issues by: Reducing your monthly data usage and staying under your monthly data cap. Paying extra for more high-speed data after you have reached your monthly data cap Upgrading your plan to increase your monthly data cap, or Switching to a service provider that does not have any data caps on monthly twork congestionWhen you experience slow connection during specific timings before you have hit your monthly data cap, network congestion may be the issue. Unfortunately, there is not much you can do about it, especially if you can only use the internet during peak you can, try to keep your heavy-duty data usage such as large downloads or streaming services during the off-peak, ensure that you keep track of when you seem to be facing slow internet nally, if you are experiencing it more often than not, be sure to raise a complaint with your ISP to get them to fix the ually, your ISP may ignore the issue, but in some cases, you may end up getting a complimentary upgrade on your plan as Can You Manage Usage And Throttling? Understanding why ISPs throttle your internet connection can help you prevent it in the future. In some cases, simply getting a VPN may not be may want to look into changing your internet service provider as well. This will involve going through their early termination procedure to avoid cancellation go ahead and try out the fixes for your throttled Xfinity internet connection so that you can go back to enjoying your weekend binges! You May Also Enjoy ReadingHow To Change Firewall Settings On Comcast Xfinity RouterComcast Xfinity Wi-Fi Not Working But Cable Is: How To TroubleshootXfinity Upload Speed Slow: How To Troubleshoot [2021]Xfinity Ethernet Not Working: How To Troubleshoot In SecondsXfinity Modem Red Light: How To Troubleshoot In SecondsMoCA For Xfinity: An In-Depth Explainer [2021]xFi Gateway Offline [Solved]: How To Fix In SecondsDoes Netgear Nighthawk Work With Xfinity? How To SetupFrequently Asked QuestionsIs throttling your Internet connection Illegal? For most cases, such as when there is network congestion or hit your monthly data cap, throttling internet speed is much download speed do I need for streaming? A download speed of 3 Mbps would be best for a comfortable streaming Wi-Fi booster increase internet speed? Some Wi-Fi boosters can help increase your internet speed and even add new features to your is my internet so slow at night? Network congestion, which occurs when many people use the connection simultaneously, can cause your internet to become slow at night.
Is Your Xfinity Wi-Fi Slow? Here’s How to Troubleshoot it
Pro tips to get your Xfinity internet moving
Mar 30, 2021 Share
Brand Guides, Internet Speed Guides
Tons of Americans have Xfinity internet, and though Xfinity is by and large a fast internet provider, slow speeds can still plague certain customers.
Slow internet is bad, but what’s worse is not knowing why your internet is so slow. After all, it’s hard to fix a problem if you can’t identify the source. Is it Xfinity’s fault? Or can you fix it easily at home?
Our pros have curated this list of common reasons why your Xfinity internet could be sluggish and tips on if and how you can fix them.
Looking for a change? Compare every provider available in your area to see if you can get better speeds.
Is it Xfinity? Or is it you?
The first step in diagnosing your slow Xfinity internet problem is figuring out whether it’s something wrong with Xfinity’s network or something wrong inside your home network. It usually isn’t complicated to suss out where the problem is based on the symptoms you experience.
You can tell it’s an issue with Xfinity’s network when you have these issues:
Sudden loss of internet connection, even though your Wi-Fi signal is still strong
Slow speeds during certain times of day when a lot of people in your area get online
Fewer Mbps of bandwidth than your plan is supposed to give you
You can tell it’s an issue with your own home network when you have these issues:
Slow Wi-Fi connections even though wired connections are fine
More issues when multiple people in your home are using the internet
Increasingly slow speeds or network issues since the last time you restarted your equipment
Slow internet on one specific device
Xfinity speed problems and how to handle them
We’ll be upfront about this: if you’re not getting the correct internet speeds from Xfinity, you probably need to contact Xfinity customer service to get it fixed. There’s not much we can do to help if you have a sudden service outage or chronically slow internet. But we’ll walk you through the particulars of some reasons for internet slowdowns on Xfinity’s side.
Pro tip:
If you’re consistently having issues with slow Xfinity internet speeds, you should gather some evidence before confronting Xfinity with the issue. Take internet speed tests at different times of day and for a few days to show a pattern of slower speeds than you’re paying for.
What to do if there’s an Xfinity network outage
If you stop receiving an internet signal altogether, it’s probably a network outage. One symptom of this is still having a Wi-Fi signal but no connection to the internet.
A large section of Xfinity’s network can experience a random outage for any number of reasons. Sometimes these outages are for maintenance or due to bad weather conditions. Either way, the best thing to do if there’s an Xfinity network outage is to report it to Xfinity, which you can do by logging in to your Xfinity account and navigating to the Status Center.
In the Status Center, you’ll find an outage map to see if other people in your area have been affected. You can also opt in to text alerts from Xfinity so you’ll get progress reports about the network’s status. Unfortunately, you can’t really do anything if the network is down. You’ll have to wait for Xfinity to fix the issue.
What to do if the Xfinity network is congested
Xfinity is a cable internet network, which means it can slow down when too many users get online at the same time. This is because the network can’t support the amount of data people are using all at once, so things get backed up like a traffic jam.
You can tell it’s Xfinity network congestion if it happens frequently around the same times of day (like in the early evenings when everyone gets off work and starts watching Netflix). If it makes you feel better, you’re probably not alone. All your neighbors who use Xfinity are also experiencing slower internet speeds at the same times as you.
If network congestion seems to happen a lot, keep track of when the network slows down and try to avoid being online at those times. Schedule big downloads (like computer updates or game patches) for late at night when there are fewer people online. And if it really interrupts your ability to use your internet connection, complain to Xfinity.
What to do if you simply aren’t getting enough Xfinity speed
There are two possible reasons why your Xfinity speed is too slow:
You’re not signed up for a fast enough internet plan.
You’re signed up for a fast internet plan but aren’t getting the speeds.
It’s easy to tell which one is slowing your internet down. Just take an internet speed test (preferably directly from your modem or gateway without any other active connections). If your result is near the amount of Mbps you’re supposed to be getting from Xfinity, but you’re still having issues with slow internet, you may just need to upgrade your plan.
If you take a speed test (or several) and the results are much slower than you’re paying for, you need to take it up with Xfinity.
Tips to get your Xfinity home network running faster
Troubleshooting your Xfinity home network for issues with slow internet speeds can be a little daunting. Don’t worry—we’ve got a few surefire ways to optimize your Xfinity home network to get you up to speed.
And if you need a more in-depth walkthrough, check out our guide to troubleshooting your home network.
Start with a restart
Symptom: Increasingly slow speeds or network issues since last restart
A lot of the time, turning your modem and router off then on again can help with sluggish internet speeds. Doing this effectively gives your home networking equipment a power nap so both can clear any unnecessary data and start fresh.
Here’s how to restart your internet equipment (it’s super easy):
Turn off or unplug your modem and your router.
After about 10 seconds, turn your modem back on and wait for it to establish an internet connection. This could take a few minutes.
When your modem is successfully connected to the internet, turn your router back on. It will reestablish your Wi-Fi network in a few minutes.
If you have an Xfinity gateway or modem and router combo device, simply turn it off, wait a few seconds, and turn it back on.
If that doesn’t work, you can log in to your Xfinity account and reset your modem or gateway from their end—this makes sure that your modem is synched up to their network as well.
Replace old devices
Symptom: Only certain devices have speed issues, regardless of location
If your slow internet problems are isolated to a single device—like a PC or smartphone—the issue may be with the device and not the internet. There are exceptions to this rule, of course, but if all your other connections work fine and one doesn’t, your network is probably working as it should.
There are a few reasons why an older device might not get good internet speeds, even if it has a wired connection or a strong Wi-Fi signal. For example, the device’s hardware might not be able to handle fast internet speeds because it was made before such internet speeds were possible.
Upgrade your router
Symptom: Your router is more than 5 years old and often needs to be reset to restore internet speeds
If you often find yourself having to restart your router, it might be time to replace it with a better router for Xfinity. Wi-Fi standards have changed dramatically twice in the past seven years, so it’s quite possible that your router is out of date.
An old router can really mess with your internet use—most older routers are built to handle only a few connections at a time. If you have multiple people with multiple devices that slow down your router, it’d be a good idea to upgrade to a Wi-Fi 6 router. Newer routers are also better for range and data speed.
Get a new router from Xfinity
If you’re renting a gateway from Xfinity and haven’t had a replacement in several years, ask for a newer one. The xFi Wireless Gateway, xFi Advanced Gateway, and xFi Gateway 3rd Generation are Xfinity’s newest rental units. Ask if you can upgrade your old box to one of them.
Xfinity lists other models on its gateway support site as “limited speeds and functionality. ” That basically means the older Xfinity gateway models aren’t up to snuff anymore, and you’d have a better online experience with a newer model.
Get a faster internet plan
Symptom: Your internet provides the speeds advertised in your internet plan but still seems too slow, especially when multiple people are online
Your Xfinity internet might be slow because you don’t have enough bandwidth in your current plan to keep up with your internet use. This may especially be the case if you’ve started working or learning from home.
If your router isn’t the issue, but your internet still seems to get sluggish when there are multiple people online, it might be time to get a better plan.
See all Xfinity internet plans here.
Check out the available Xfinity internet plans in your area to find the speed you need.
Author – Rebecca Lee Armstrong
Rebecca Lee Armstrong has more than six years of experience writing about tech and the internet, with a specialty in hands-on testing. She started writing tech product and service reviews while finishing her BFA in creative writing at the University of Evansville and has found her niche writing about home networking, routers, and internet access at Her work has also been featured on Top Ten Reviews, MacSources, Windows Central, Android Central, Best Company, TechnoFAQ, and iMore.
Editor – Cara Haynes
Cara Haynes has been editing and writing in the digital space for seven years, and she’s edited all things internet for for five years. She graduated with a BA in English and a minor in editing from Brigham Young University. When she’s not editing, she makes tech accessible through her freelance writing for brands like Pluralsight. She believes no one should feel lost in internet land and that a good internet connection significantly extends your life span.
Frequently Asked Questions about comcast is throttling my internet
How do I stop Comcast from throttling?
Data capsReducing your monthly data usage and staying under your monthly data cap.Paying extra for more high-speed data after you have reached your monthly data cap.Upgrading your plan to increase your monthly data cap, or.Switching to a service provider that does not have any data caps on monthly usage.5 days ago
Why is my Comcast internet so slow all of a sudden 2021?
Your Xfinity internet might be slow because you don’t have enough bandwidth in your current plan to keep up with your internet use. … If your router isn’t the issue, but your internet still seems to get sluggish when there are multiple people online, it might be time to get a better plan.Mar 30, 2021
How do I get rid of Internet speed throttling?
How to stop internet throttlingSwitch to a new internet service provider.Self-regulate your bandwidth use.Upgrade your internet plan to a higher data cap.Use a VPN.May 19, 2021