Cba Insurance Contact
Contact Us – CBA Blue
Skip to main content
Customer Service Monday through Friday 8 am – 6 pm ESTPhone: (888)-222-9206Fax: (802)-864-8115Need Help with Online Portal Registration or Password Assistance? For assistance with portal registration or portal password assistance, please call 888-962-2583.
Contact Us OnlineThe below is for general purpose use only. Please do not submit any confidential or personal information through the below electronic form. To upload documents securely, please utilize our Secure Document Submission Portal
What do you need help with*
Contact Number* (Digits Only. No Dashes. )
Subscriber/Primary Holder*
Facility or Practice (Providers Only)
Tax ID or NPI (Providers Only)
Please provide us with details to better assist you*
Home insurance – House insurance – CommBank
1 If you purchase combined Residential Building and Contents Cover, a discount of up to 15% will be applied to your basic premium. If you purchase combined Investment Building and Contents Cover, a discount of up to 10% will be applied to your basic premium.
This discount cannot be used in conjunction with any other discount (other than those listed in the relevant Product Disclosure Statement or any Supplementary Product Disclosure Statement) or in conjunction with any other promotional offer, unless we have advised in the promotional offer that this discount will apply. We may remove or change this discount effective from the renewal date. This discount cannot be backdated. Minimum premiums may come into force and reduce the extent to which discounts are applied.
No discounts apply to Portable Contents Cover when taken as a standalone policy..
2 Cover for damage caused by storm, bushfire or flood is excluded for the first 48 hours of the policy (exceptions apply). Claim limits and other exclusions apply.
3 Gap Cover does not apply to Portable Contents Cover, Domestic Workers’ Compensation Cover, Items with a maximum claim limit and Legal Liability.
Home Insurance is provided by Commonwealth Insurance Limited ABN 96 067 524 216 AFSL 235030 (CIL). CommInsure is a registered business name of CIL. CIL is a wholly owned non-guaranteed subsidiary of Commonwealth Bank of Australia ABN 48 123 123 124 (The Bank). The Bank does not guarantee the obligations or performance of CIL or the products it offers. This information is provided by CIL and where we refer to ‘we’ and ‘our’, we mean CIL.
The target market for these products will be found within the product’s Target Market Determination, available here.
This information has been prepared without considering your objectives, financial situation or needs. You should, before acting on this, consider the appropriateness of the product to your circumstances. A Product Disclosure Statement (PDS) is available at all Commonwealth Bank branches, by downloading them from or by calling 13 2423 and should be considered before making any decisions about this product. You should also read the Premium, Excess and Discount Guide (PEDG), Key Facts Sheets (KFS) and Financial Services Guide (FSG) by clicking on the links, or by calling us on 13 2423 for a paper copy.
CommInsure is proud to be a signatory to the General Insurance Code of Practice. The Code Governance Committee is the independent body that monitors and enforces insurers’ compliance with the General Insurance Code of Practice. Their purpose is to drive better Code compliance, helping the insurance industry to improve its service to consumers.
For more information on the code visit.
Home insurance – House insurance – CommBank
1 If you purchase combined Residential Building and Contents Cover, a discount of up to 15% will be applied to your basic premium. If you purchase combined Investment Building and Contents Cover, a discount of up to 10% will be applied to your basic premium.
This discount cannot be used in conjunction with any other discount (other than those listed in the relevant Product Disclosure Statement or any Supplementary Product Disclosure Statement) or in conjunction with any other promotional offer, unless we have advised in the promotional offer that this discount will apply. We may remove or change this discount effective from the renewal date. This discount cannot be backdated. Minimum premiums may come into force and reduce the extent to which discounts are applied.
No discounts apply to Portable Contents Cover when taken as a standalone policy..
2 Cover for damage caused by storm, bushfire or flood is excluded for the first 48 hours of the policy (exceptions apply). Claim limits and other exclusions apply.
3 Gap Cover does not apply to Portable Contents Cover, Domestic Workers’ Compensation Cover, Items with a maximum claim limit and Legal Liability.
Home Insurance is provided by Commonwealth Insurance Limited ABN 96 067 524 216 AFSL 235030 (CIL). CommInsure is a registered business name of CIL. CIL is a wholly owned non-guaranteed subsidiary of Commonwealth Bank of Australia ABN 48 123 123 124 (The Bank). The Bank does not guarantee the obligations or performance of CIL or the products it offers. This information is provided by CIL and where we refer to ‘we’ and ‘our’, we mean CIL.
The target market for these products will be found within the product’s Target Market Determination, available here.
This information has been prepared without considering your objectives, financial situation or needs. You should, before acting on this, consider the appropriateness of the product to your circumstances. A Product Disclosure Statement (PDS) is available at all Commonwealth Bank branches, by downloading them from or by calling 13 2423 and should be considered before making any decisions about this product. You should also read the Premium, Excess and Discount Guide (PEDG), Key Facts Sheets (KFS) and Financial Services Guide (FSG) by clicking on the links, or by calling us on 13 2423 for a paper copy.
CommInsure is proud to be a signatory to the General Insurance Code of Practice. The Code Governance Committee is the independent body that monitors and enforces insurers’ compliance with the General Insurance Code of Practice. Their purpose is to drive better Code compliance, helping the insurance industry to improve its service to consumers.
For more information on the code visit.
Frequently Asked Questions about cba insurance contact
How do I contact CommInsure?
Alternatively, you can call the Translating and Interpreting Service (TIS National) on 131 450, let them know your preferred language, and ask them to contact CommInsure on 13 24 23.
Is CBA blue the same as Blue Cross Blue Shield?
CBA Blue is an independent licensee of the Blue Cross Blue Shield Association.
How do I make a claim with Commonwealth Bank?
To make a claim by phone Call 13 2423 as soon as possible with the full details of any loss, damage or anticipated or alleged liability. We will ask you for the following information: The name, residential address and contact phone number of any drivers in the accident.
