Bots That Buy Things Online
Best 30 Shopping Bots for eCommerce – Ada Support
SnapTravel
For those who love traveling, SnapTravel is one of the best shopping bot options out there. Customers can get up to 30 to 50% off hotel and travel deals. Prestigious companies like Sabre, Amadeus,,, and so much more partnered with SnapTravel to make the most out of the experience.
All you have to do is enter your city, preferred accommodation, and the date you want it to be booked. Once all of this information is entered, your bot will automatically scan the web to find the perfect exclusive deals for your trip. Customers can use either WhatsApp or Facebook Messenger to confirm your bookings. SnapTravel offers 24/7 customer chat support and exclusive VIP packages.
Advanced shopping bots like is a self-service support system that studies the algorithm of retailers and provides solutions on how to improve it drastically. As a frontliner in modern analytics, the chatbox can also automate business processes in different departments like Airlines, Hospitality, Real Estate, eCommerce, Broadcast TV, and Human Resources without breaking a sweat.
Operator
Operator is the first shopping bot built explicitly for global consumers looking to buy items from U. S. based companies. The app allows the users to browse product lists and make a purchase without it being too overwhelming. But in cases that it does get complicated, the app provides human experts to help guide them with the process of importing.
is a free and easy to follow eCommerce platform that customers can install directly on their own messenger app or the brands website. The perks of using the app is that customers can connect to over 2, 000 brands and local shops; there are more than 40 categories with over 8, 600, 000 products and 40, 000 exclusive deals you can find in their webpage.
Birdie
There is a tendency that customers immediately purchase the product they’re looking for in the first shop they see and regret it afterwards because there was a cheaper version of it somewhere else.
Birdie helps you minimize these situations by providing you detailed product reviews and their ranking online. The client’s personalized profile allows the bot to suggest products and brands that fit the preference of each user’s shopping habits.
SMSBump, a Yotpo Company
SMSBump is a good self-service portal that makes the functionality of SMS Marketing extremely easy. This self-servicing IT has the biggest automation library in the market. Choosing the best automated message that suits the users market and potential leads is a piece of cake with the help of this self-service software.
ChatShopper
If you want a personal shopping assistant, ChatShopper provides a 24/7 personal shopping bot named Emma. Just like advanced AI solutions similar to Siri and Alexa, Emma will help you discover a wide variety of products on Android, Facebook Messenger, and Google Assistant.
Customers will be given a ton of options from different categories that vary from clothing and accessories. All the user has to do is type in the name or keyword of the item you’re looking for and Emma will provide a list of items that are the perfect fit for the query.
Letsclap
Letsclap utilizes voice and conversational solutions that allows merchants and customers to enjoy the advantages of two different things. It offers mobile messaging, voice assistance for business owners and clients, and chatbots that are ready to assist them 24/7.
Shopping bots will take the requests of their clients and help guide them throughout the process of selecting and purchasing the leading match. Should there be any problems the bot can’t solve, human experts will interfere right away.
RooBot
IT self help applications is an extremely competitive market and this inspired RooBot to take it a notch higher with their online self-service app. Similar to Amazon Alexa, RooBot empowers enterprise self-service shopping apps with an AI-driven personal shopper that answers any customer query through voice detention.
To make eCommerce a lot easier for business owners and their customers, this shopping bot also personalizes every customer’s shopping profile to provide better product recommendations.
Kik Bot Shop
For meme lovers, Kik Bot Shop should be on your top 10 list of web self-service apps online. This playful shopping bot elevates the overall conversation and shopping experience of the customers with a variety of eCommerce shops. Businesses are given the freedom to choose and personalize entertainment bots that share memes to engage and connect with their users.
The competitive edge has against the competitors is that it’s a monetization platform. This shopping bot allows merchants to personalize or construct product recommendations that customers will not only love, but also be persuading enough to be a potential sale conversion in the end. This can be installed and accessed either on a mobile phone or eCommerce platforms such as Telegram, Slack, Facebook Messenger, and Discord.
Yellow Messenger
Connecting to enterprises shouldn’t be complex. AI experts that developed Yellow Messenger were inspired by Yellow Pages in general. Yellow Messenger gives users easy access to a wide array of product listings that vary from plane tickets, hotel reservations, and much, much more.
Yellow Messenger drastically enhances employee productivity and lessens time spent on tedious tasks. Applications like Microsoft teams, Slack, and Hangouts are platforms that power self-service and instant connection.
5Gifts4Her
5Gifts4Her has impeccably intelligent self-service solutions that simplify buying gifts for the special women in your life. This shopping bot makes gift buying easier by showcasing a weekly catalog designed specifically for women.
Users who are having a hard time choosing a gift for women can now freely browse and purchase the perfect gift directly from your Facebook Messenger.
Cybersole
Getting your hands on the latest sneakers without having to compete with a crowd is impossible and mostly frustrating. Cybersole is a shopping bot that is specifically designed to satisfy the needs of every sneakerhead. This shopping bot’s lightning fast features are multi-threaded to ensure the finest and most reliable service there is.
Cybersole supports a variety of retailers including Finish Lane, Supreme, Mesh, Footsies, and 270 more stores to choose from. With this app, you wouldn’t have to worry about missing a drop ever again.
Luko
Get the most bang for your buck with Luko’s advanced features. This feature-rich shopping bot tracks the cheapest Amazon product deals there could probably be. Once the price of the item you’ve had your eye on for a long time drops, Luko makes sure that you will be the first one to find out about it.
All you have to do is notify which item you want to price-track and let Luko do it’s magic.
Dashe
Manually checking out will never be your problem again once you subscribe to Dashe’s shopping bot. Shopping bots like those under Dashe are auto-checkout tools that help the user check out immediately without delay. This self-service software scans the wide internet world for hard to resist deals for just a monthly fee of $50. (note that they only accept PayPal as their mode of payment)
Beauty Gifter
Similar to the 5Gifts4Her shopping bot, Beauty Gifter’s services also revolved around finding the best gift for women. The main difference between the two is that Beauty Gifter can use personal profiles as a reference for their gift ideas, whereas the latter doesn’t. The bot collects information from the receiver by asking a series of questions.
Data gathered from the profile programs the shopping to create the perfect list that is bound to exceed the expectations of the user.
CelebStyle
What Bretman Rock, Rihanna, and Kim Kardashian all have in common is their unorthodox and hip fashion sense that never fails to wow the world. If you want to have the same wardrobe as them, CelebStyle is the perfect shopping bot to help you.
CelebStyle helps their users find the exact clothes celebrities are wearing and the merchant that sells them online. New celebrity profiles are uploaded to give customers more options to choose from. With CelebStyle, anyone can now dress up like their favorite A-List superstar.
H&M
From joggers and skinny jeans to crop tops and to shirts, as long as it’s a piece of clothing, H&M shopping bots have got you covered. Customers can connect directly to the customer service portal to get access to the company’s clothing gallery to find items that suit your style.
Note that this app is designed to only feature H&M products. Users will be given limited edition product deals and exclusive information on how to build an outfit style that anyone can rock during night outs.
Madi
Hair color junkies listen up. The famous Madison Reed hair coloring company launched a 24/7 shopping bot that acts like your personal hair stylist. Madi is like having your own professional colorist in your pocket.
The customer service portal helps clients find which hair color works best for any skin tone and eye color. You wouldn’t have to worry about using the wrong shade of hair color ever again.
Francesca’s
Finding high-quality clothes and accessories for women are Francesca’s specialty. The simple design of the bot makes it one of the best self-service websites that can answer different questions like the availability, shipping, and sizing options without using rocket science to do so.
Readow
Self-service solutions provided by Readow caters to those who are book lovers. The bot scans the wide web for the best book recommendations and high-quality reads that will satisfy the need of the user.
To make the recommendations more personal, the bot engages in a conversation with the user first and asks specific questions like which genre they prefer reading and which author they love the most.
Botler Chat
Botler Chat is one of the self-service options independent sellers like startups and small marketing agencies can use to grow their market. Engaging in a conversation with the shopping bot provides the user solutions and detailed strategies on how to sell their products and services to different market categories online.
Dropshipping Assistant
Self-service businesses take advantage of Dropshipping Assistant’s ability to follow different product trends in the market. The users will be given exclusive access to eCommerce topics that can help expound their businesses in different terms.
NexC
NexC is a self-service platform that provides their users an extraordinary shopping experience in four easy steps:
Elaborate to the bot what specific products you want. The bot will then scan the web using AI technology to find the best match for your needs. Once the bot finds a list of possibilities, it narrows it down to the top three products that are the perfect fit for your request. Lastly, personalized recommendations will be provided that weighs the products pros and cons to help the users decide which product to buy.
WeChat
WeChat is a self-service company app that allows businesses to communicate freely and build a relationship with their customers by giving them easy access to their products. It makes product inquiries, easier and more manageable for both ends.
Magic
The name says it all. Magic provides users with supernatural self-service applications that provide AI-solutions and human experts to assist each customer with anything. From placing an order online to booking a ticket to the beach, Magic gets the job done.
BlingChat
BlingChat caters to millennials that are looking to buy engagement rings or an assistant in planning their wedding. This shopping bot also provides merchants to use the app to present their ring designs and get discovered by a larger market.
The top 5 shopping bots and how they’ll transform e-commerce
Today, almost 40% of shoppers are still shopping online weekly, up from 28% pre-pandemic. And this trend doesn’t seem like it will slow down post-pandemic. Forecasts predict global online sales will increase 17% year-over-year.
This means the digital e-commerce experience is more important than ever when attracting customers and building brand loyalty. Continuing to ramp up digital efforts, like site functionality, ordering capabilities, customer service, and fulfillment speed, will help brands and retailers stay on top well after the pandemic has passed.
To achieve this, many brands and retailers have turned to shopping bots to enhance various stages of the customer journey. Sadly, a shopping bot isn’t a robot you can send out to do your shopping for you. Maybe one day! But for now, a shopping botsis an artificial intelligence (AI) that completes specific tasks. Still pretty neat. And highly, highly effective.
One of the most famous examples is chatbots that answer customer questions or help you book services on websites and social media. You’ve probably seen these before, somewhere like Amazon or shopping bots recommend products to shoppers or help them find the best discounts across the web.
Customers today are conditioned to expect things fast, especially with brands like Target and Amazon offering same-day or two-day delivery. Our 2020 Shopper Experience Index found that when customers ask brands a question via social media, 29% of customers expect the brand to respond within one hour, and 24% expect a response within 24 hours.
Shopping bots can help you meet consumer expectations in the digital age and be one of your most reliable “employees. ” You won’t have to wait for the workday to start to answer a customer’s 3a. m. email, and you won’t need to find someone to cover a shift because shopping bots don’t take PTO. They’re always available to provide top-notch, instant customer service.
Of course, you’ll still need real humans on your team to field more difficult customer requests or to provide more personalized interaction. We’re not quite at I, Robot yet. Still, shopping bots can automate some of the more time-consuming, repetitive jobs. Below, we’ve rounded up the top five shopping bots that we think are helping brands best automate e-commerce tasks and provide a great customer experience.
1. Shopify Messenger
Shopify Messenger is a pretty well-known bot in e-commerce. This bot aspires to make the customer’s shopping journey easier and faster. Shoppers can browse a brand’s products, get product recommendations, ask questions, make purchases and checkout, and get automatic shipping updates all through Facebook Messenger. They don’t ever have to leave the app.
This is important because the future of e-commerce is on social media. About 42% of shoppers worldwide say they have made a purchase on social media, and 89% of companies are either currently utilizing social commerce or planning to do so within the next two can also use Shopify Messenger to nudge stagnant consumers through the customer journey. Using the bot, brands can send shoppers “Abandoned Cart” reminders via Facebook. In fact, Shopify says that one of their clients, Pure Cycles, increased online revenue by 14% using abandoned cart messages in Messenger!
2. Kik Bot Shop
Kik Bot Shop allows brands to customize what kind of bot they want to use to interact with their specific audience. For example, Sephora’s Kik Bot sends users beauty videos and tutorials, and then helps shoppers find the products used in those tutorials on Their bot will also send product ratings and reviews to in-store shoppers curious about a new product. Any brand can create its own unique bot with minimal development experience, making it especially beneficial to the startup scene
3. MobileMonkey
How many brands or retailers have asked you to opt-in to SMS messaging lately? About 75% of consumers are comfortable receiving SMS messages from brands as long as they opt-in to messaging themselves, and 59% of people would like to communicate via programs already built into their phones, rather than downloading multiple apps.
MobileMonkey offers brands a quick and easy way to communicate with their shoppers via text message. Merchants can view all SMS conversations with customers in one place, create keyword-based opt-in for text message subscribers, send text message blasts to SMS contacts, and view SMS leads’ customer profiles.
4. Cybersole
Limited edition drops are becoming way more popular today. This is especially true for sneaker brands. Cybersole is a bot that helps sneakerheads quickly snag the latest limited edition shoes before they sell out at over 270+ retailers. The customer can create tasks for the bot and never have to worry about missing out on new kicks again. No more pitching a tent and camping outside a physical store at 3am.
The app is equipped with captcha solvers and a restock mode that will automatically wait for sneaker restocks. We wouldn’t be surprised if similar apps started popping up for other industries that do limited-edition drops, like clothing and cosmetics.
5. NexC
NexC is basically a personal shopper. A shopper tells the bot what kind of product they’re looking for, and NexC quickly uses AI to scan the internet and find matches for the person’s request. Then, the bot narrows down all the matches to the top three best picks. They’ll send those three choices to the customer along with pros and cons, ratings and reviews, and corresponding articles.
Apps like NexC go beyond the chatbot experience and allow customers to discover new brands and find new ways to use products from ratings, reviews, and articles.
Customers want a faster, more convenient shopping experience today. They want their questions answered quickly, they want personalized product recommendations, and once they purchase, they want to know when their products will arrive.
E-commerce bots can help today’s brands and retailers accomplish those tasks quickly and easily, all while freeing up the rest of your staff to focus on other areas of your business. The brands that use the latest technology to automate tasks and improve the customer experience are the ones that will succeed in a world that continues to prefer online shopping.
See more emerging e-commerce trends in our
2021 Shopper Experience Index
15 Best Shopping Bots for eCommerce Stores – Yotpo
Conversational commerce has become a necessity for eCommerce more consumers discover and purchase on social, conversational commerce has become an essential marketing tactic for eCommerce brands to reach audiences. In fact, a recent survey showed that 75% of customers prefer to receive SMS messages from brands, highlighting the need for conversations rather than promotional SMS has emerged as the fastest growing channel to communicate with customers, another effective way to engage in conversations is through chatbots. Bots allow brands to connect with customers at any time, on any device, and at any point in the customer atbots also cater to consumers’ need for instant gratification and answers, whether stores use them to provide 24/7 customer support or advertise flash sales. This constant availability builds customer trust and increases eCommerce conversion lated post: Humanizing the Shopping Experience With ChatbotsWondering how to get started with shopping bots? Here are the top 15 shopping bots and bot builders to check Shopping Bots for eCommerce StoresThese shoping bots make it easy to handle everything from communication to product discovery. 1. SMSBump, a Yotpo CompanyTake the shopping bot functionality onto your customers phones with the biggest automation library on the market, this SMS marketing platform makes it easy to choose the right automated message for your audience. There’s even smart segmentation and help desk integrations that let customer service step in when the conversation needs a more human followup. 2. WeChatWeChat makes it easy for merchants to communicate with customers and browse their bot helps build customer relationships by allowing businesses to friend their customers within WeChat and market directly to them, and also makes transactions easier for the merchant with payment ’s open API and SKD makes for an easy onboarding procedure. 3. Shopify MessengerShopify Messenger helps merchants by helping bot creates a full shopping experience on Facebook Messenger. Consumers can browse the catalogue, get product recommendations, pay for their items, receive order and shipping confirmation, and make customer service a sales channel, Shopify Messenger integrates with merchants’ existing backend to pull in product descriptions, images, and SMS marketing is now the fastest-growing channel for conversational commerce Learn how 4. LetsclapLetsclap is a platform that personalizes the bot experience for shoppers by allowing merchants to implement chat, images, videos, audio, and location lets eCommerce brands give their bot personality and adds authenticity to conversational platform also tracks stats on your customer conversations, alleviating data entry and playing a minor role as virtual you don’t want to take the time to create your own all-knowing shopping bot, Letsclap is a versatile tool that will make a unique bot to fit you and your operates on Facebook Messenger, WeChat, and Telegram. 5. Kik Bot ShopKik Bot Shop focuses on the conversational part of conversational has 300 million registered users including H&M, Sephora, and Kim rchants create their own chatbot through the mobile app and — with marginal coding knowledge — configure it through an API Key using Python, JavaScript, or ’s guides walk less technically inclined users through the set-up process. In lieu of going alone, Kik also lists recommended agencies to take your projects from ideation to rhaps the easiest option to get started is Kik’s app GiftGuru, which lets you upload products directly to the platform for users to discover and purchase:6. Yellow MessengerInspired by Yellow Pages, this bot offers purchasing interactions for everything from movie and airplane tickets to eCommerce and mobile tting up Yellow Messenger requires more advanced technical knowledge than other bots mentioned here, but that means that it is one of the few options where you can build your own bot while relying on a hosted can create bots for Facebook Messenger, Telegram, and Skype, or build stand-alone apps through Microsoft’s open sourced Azure services and Bot shopping bots for customersThe rest of the bots here are customer-oriented, built to help shoppers find give valuable insight into how shoppers already use conversational commerce to impact their own customer experience. [Tweet “Connect with your customers at any time, on any device, and at any point in the customer journey. ”]7. MagicMagic promises to get anything done for the user with a mix of software and human assistants–from scheduling appointments to setting travel plans to placing online bot’s breadth makes it a good starting point for anyone getting acquainted with the concept of conversational commerce, and a good testing ground for merchants looking to enter the attempt to confuse Magic ended up costing more than $500 and didn’t get the job ommerce Takeaway: Scalable shopping bots are intuitive, comprehensive, and able to address difficult customer queries. 8. OperatorOperator is the first bot built expressly for global consumers looking to buy from U. S. enables users to browse curated products, make purchases, and initiate chats with experts in navigating customs and importing processes. For merchants, Operator highlights the difficulties of global online ommerce Takeaway: The more complicated your shipping and distribution needs, the more important those challenges are to opping bots for recommendations9. 5Gifts4HerHosted on Facebook Messenger, 5Gifts4Her is designed for anyone with a case of search for keywords or strike up a conversation with shopping guide Sparkle to get recommendations based on Amazon bot also offers Quick Picks for anyone in a hurry and it makes the most of social by allowing users to share, comment on, and even aggregate wish ommerce Takeaway: One of the primary reasons shoppers turn to a bot is for help. Automating product assistance improves customer experience. 10. CelebStyleCelebStyle allows users to find products based on the celebrities they bot opens by asking, “Which celeb’s style do you wanna see? ” and then provides a host of visually driven ommerce Takeaway: Aspirational photos inspire consumers to buy. Leverage this by including influencer recommendations and customer content within your box shopping bots11. RooBotRooBot by Blue Kangaroo lets users search millions of items, but they can also compare, price hunt, set alerts for price drops, and save for later viewing or bot guides users through its catalog — drawn from across the internet — with conversational prompts, suggestions, and clickable ommerce Takeaway: Build on the benefits of eCommerce by giving customers more options online than they would have in a store, while keeping the personality and flexibility of the brick-and-mortar experience. 12. H&MH&M’s bot functions much like a personal shopping assistant. After asking a few questions regarding the user’s style preferences, sizes, and shopping tendencies, recommendations come in multiple-choice bot continues to learn each customer’s preferences by combining data from subsequent chats, onsite shopping habits, and H&M’s ommerce Takeaway: Personalize the consumer experience on your bot with smart technology to make the value well worth a few clicks in the beginning of the process. 13. MadiThis bot by Madison Reed helps users choose a hair color that reflects their experience begins with questions about a user’s desired hair style and parameters are set, users upload a photo of themselves and receive personal recommendations based on the ommerce Takeaway: Use your shopping bot to remove the guesswork and boost shopper confidence in the buying experince. 14. BlingChatBlingChat helps anyone planning a wedding find and manage the various aspects of their bot content is aligned with the consumer experience, appropriately asking, “Do you? ” after every suggested ommerce Takeaway: Create a bot with a consistent voice and personality to create a helpful and human experience with conversational mparison & discount shopping bot15. NeededNeeded seeks to simplify the product search process. First, users create a shopping list of what they want to buy. The bot then searches local advertisements from big retailers and delivers the best deals for each item closest to the ommerce Takeaway: Meet the needs of on-the-go shoppers with an omnichannel experience and real-time the best shopping bots all have in commonShopping bots and builders are the foundation of conversational commerce and are making online shopping more strengthen your brand voice and ease communication between your company and your customers.
