• December 23, 2024

Nike Snkrs Customer Service

Contact Nike, Inc.

Contact Nike, Inc.

Nike World Headquarters
One Bowerman Drive
Beaverton, OR 97005
Phone: 1-503-671-6453
7:30 a. m. – 5:30 p. PT, Monday – Friday (except holidays).
Nike European Headquarters
Colosseum 1
1213 NL Hilversum
The Netherlands
Phone: +31 35 6266453
Nike Greater China Headquarters
No. 99, Jiangwancheng Road
Yangpu District
Shanghai 200438
Phone: +86-21-52882828
Regional operations for the Americas, Asia-Pacific and United States are located at Nike’s World Headquarters location.
General Help
Search the Help section to find what you need.
United States
For questions and assistance related to corporate matters (sponsorship/donations, idea/invention submissions, general feedback for Nike) or for help with product you purchased from an authorized Nike retail partner, please contact us at 1-800-344-6453 (7 a. – 4 p. PT, Monday through Friday).
Other Countries
For specific country information, please see the following FAQ.
Nike does not grant permission to use or modify our trademarks, logos, images, advertising or similar materials. It is your responsibility to determine whether your proposed use is legally permissible. For example, some uses of our logos in a textbook may be considered “fair use. ”
Nike regrets that due to the time required and cost involved, we cannot fulfill these types of requests. We also cannot fulfill requests to interview Nike executives or receive advertising, print ads or images.
NIKE, Inc. is the correct use of Nike when referring to the company. Nike is the correct use when referring to Nike as a brand. Our affiliate brands should be referenced as follows: Converse Inc. Jordan Brand and Hurley International LLC.
For additional information, please review our FAQs.
For high-resolution, downloadable logos and images for media usage, please visit our Media Resources page.
Nike Brand and NIKE, Inc.
U. S. and global 1-212-367-4447 or
U. K. and Europe
Africa
These lines are answered during business hours and are also checked frequently for messages.
Converse
NIKE, Inc. Investor Relations
One Bowerman Drive – JM2
Beaverton, OR 97005-6453
Phone: 1-800-640-8007
Email: Investor Relations
Transfer Agent
Computershare Trust Company, N. A.
Providence, RI 02940-3069
P. O. Box 43078
Phone: 1-800-756-8200 and 1-781-575-2726
Hearing Impaired # TDD: 1-800-952-9245
Other Shareholder Assistance
Communications concerning shareholder address changes, stock transfers, changes of ownership, lost stock certificates, payment of dividends, dividend check replacements, duplicate mailings or other account services should be directed to the Company’s Registrar and Stock Transfer Agent at the address or telephone number above.
Thank you for your interest in Nike. Due to a high volume of student inquiries, we are unable to respond to individual requests for information. To help address questions about the company, we publish news stories on a daily basis and routinely update company material in our About and FAQ sections.
For financial information please refer to the Financial Reports and SEC filings and quarterly earnings information available on the Investors site. Please note that due to the volume of requests and in effort to reduce our environmental impact, we are no longer sending printed copies of our NIKE, Inc. annual reports to students. Students interested in reading our annual report can find it online, along with other financial and company information, by visting the Investors section of this website.
For information regarding our corporate responsibility efforts, visit the Sustainability section. Learn about Nike’s giving and community programs in Community Impact. For questions regarding Nike’s internship programs please visit the Internships page of the Careers section.
To request a hard copy of our latest Annual report, please call 800-640-8007 or write to NIKE’s Investor Relations Department at Annual reports prior to the current year are only available Online.
Nike (UK) Complaints

Nike (UK) Complaints

Nike, Inc. is an American multinational corporation that is engaged in the design, development and worldwide marketing and selling of footwear, apparel, equipment, accessories and services. The company is headquartered near Beaverton, Oregon, in the Portland metropolitan area, and is one of only two Fortune 500 companies headquartered in Oregon. It is one of the world’s largest suppliers of athletic shoes and apparel and a major manufacturer of sports equipment, with revenue in excess of US$24. 1 billion in its fiscal year 2012. As of 2012, it employed more than 44, 000 people worldwide. The brand alone is valued at $10. 7 billion, making it the most valuable brand among sports businesses.
 Nike (UK) complaints contacts
 Comments
Use this comments section to discuss problems you have had with Nike (UK), or how they have handled your complaints. Initial complaints should be directed to Nike (UK) directly. You can find contact details for Nike (UK) above.
Comments are moderated so may not appear immediately. Please do not post any personal information relating to yourself, or employees of Nike (UK) as these comments will not be approved.
Contact Nike SNKRS: Sneaker Release

Contact Nike SNKRS: Sneaker Release

By Brendan Oct 15 2021
I’ve had this app for 3 years and they have never allowed me to purchase their products. How can Nike not see how hypocritical they are? They push equality, yet they have limited your releases to where only the rich can buy their products via the resell market. Creating a social society where people feel superior to others, and where people feel inferior to others. You aren’t Balenciaga. You are supposed to sell shoes to the millions of athletes out there. Don’t waste your time with this atrocity.
By George McCray Oct 13 2021
I love Nike and Jordan products, but I have taken most of my business elsewhere because it is impossible to purchase the shoes I really want. The only sneakers I’ve been able to get were some kicks that everyone didn’t jump all over. I’ve even noticed that there were some second chances to buy some shoes, but I wasn’t notified at all. It’s been absolutely discouraging. I think customers should have a chance to preorder some shoes. Sometimes I would like 2 pair. A pair for myself and a pair for my daughter. I can never buy a pair for both of us. I think Nike has jumped into the a mindset ill-equipped with a short attention span. The limited amount of units per release are pushing customers like myself to other brands. I’m not interested in the after market. I’m rediscovering other companies that I loved in the past simply because I don’t have access to anything I love from Nike. I just bought 4 pair of shoes from a competitor. I’ve preferred Nike forever, but I’m feeling welcome elsewhere. If I have an exponentially greater chance to purchase the shoes I want I would recommend you email me. I must be clear though. Be truthful and don’t feed me false expectations. I don’t want this to go from me being an informing customer to a person who’s foaming at the mouth and raging about the Jordan’s I was told would be available. I seriously hope this was informative.
By Stan Mar 07 2021
Just like everyone else, I tried purchasing a pair of AJ 1’s, the second they were (supposed to be) available (to everyone around the world) online. Needless to say, my attempt was vain. But it doesn’t end here. Now, apparently, every buyer is entitled to purchase only 1 (one) pair of these “special/limited editions. So how come, on EBAY, you come across sellers that have a whole stock of them?? I guess all of the the disappointed “wannabe-buyers” are right when they talk about bots basically running the show. Saying it’s not fair, at this point, definitely sounds a bit naive, but it truly is. And unethical! If we’re here complaining, it’s because we love sneakers and we enjoy and take pride in WEARING them. Also, we pay top dollar for these gd shoes!! I say we boycott the system!
By Eric Knecht Feb 11 2021
I agree with everyone. I’ve won shoes but I do the same exact thing every time. Sit in same place, have a watch to count to the second, have my profile set up and like the others it takes me literally 3-5 seconds to get in line. And boom sold out. Yesterday you released the 85 aj1 and everything that usually works with no issues. Then it took forever for the size to pop up. It’s as if you move the size to have you look for then after that it took a while to get to purchase screen. One wrong move and it’s a wrap. Lets just make it fair get rid of the bots you do have real fans out here. Not just trying to sell thanks
By Darien Springfield Jan 23 2021
I can never verify my number it never send me a code and this is why I got rid of the app the first time it’s the dumbest thing ever forget the damn verification is if somebody wanna buy shoes let em you have to fix this problem
By Jim Jan 22 2021
ITS A FAKE APP U WILL NEVER GET A RELEASE DAY SHOE
By Thomas Brown Dec 15 2020
To whom it concerns, my name is Thomas Brown. I’ve been supporting Jordan shoes, since the beginning. I wear size 15. I’m in my early 50’s. I played college basketball. My issue here, is that every time you launch a shoe, I can never get it. Like I said, I’ve been supporting since the shoes that were banned in the NBA. Help me out. How can get my hands on the shoes, when they come out.
By Nbegs Nov 19 2020
I’m very disappointed with Nike app. I have been trying to get my hands on some shoes for the past 6 months and I have lost every time. I think they need to control all the bots that people are using to bypass the system. This is u ethical and unfair. It’s not like we are taking it for free, we want to pay good money for this. Unlike the bot users I’m not selling mine, I wear them with pride. Nike might as well become customers to solely not user at the rate they are going. They are out of control with these stupid bot users who seem to be winning all of these shoes on the app.
I wanted a pair and ended up paying some guy on eBay who said they won because they use a bot system which costed the £4000 to buy.
Disgusting!!!
By Anthony Wrencher Oct 31 2020
I tried to purchase the Jordan 1 “mocha” soon as they were available, and for some reason I did not get them. How is this possible? I’m extremely angry about this. I’ve been waiting for these shoes and now it’s over for me. I FUCKING HATE SNKRS APP!! YAL SOME BITCHES!!!
By Justin valentin Oct 29 2020
Can you please fix an ongoing issue that’s happening I never get hit on any of the releases I want and I think sneaker bots are also part of it please make it fair for everyone not the same people that win all the time thank you.
By Dimitris Wiley Oct 10 2020
Why is it that you can never buy anything on this app that releases that has some kind of hype but can always buy things that are sitting with no problems. Nike is full of it because I️ think that most people’s IP address is blocked until the people that spend the most money gets done ordering what they want because it’s always the exact same people posting the got em screenshot with multiple pairs but Nike turns a blind eye to it all
By Ryan Sep 17 2020
This app is literally a freaking joke. Whwn these releases drop at whatever time they do, Im on it the second it drops. I have my information saved so basically it takes me 5 seconds after the drop to enter and have my order pending. Every drop I want, this happens. I pend an order no later than 5 seconds after the drops/releases and I always pend my order just to have in minutes that your Sold Out. How in the hell do I not win anything, ever?! I mean if this is first come first serve, I should have almost every drop I want. But unfortunately I feel Nike is bias and discriminate towards certain people, has to be. Also, they allow people with bots to steal the shoes from normal people like myself. So basically Nike is catering towards these certain individuals. Realize people Nike cares nothing about you as a person or individual, they only care about that MONEY! Period! I consider the Nike SNKERS App a window shopper app. Wish you could get these shoes but you really cant, ever. Im checking with the FCC to see if I can report them for discrimination. Whats the point of an app if you cant ever buy anything of what you want. Nike catering towards the resellers, not the collectors.
By Faysa Sep 04 2020
I woke up at 8:45 this morning to get the Air Jordan 1. I was waiting till 9:00 Am and as soon as I try buy the shoes it said sold out. I was supposed to be the first customer get them. I feel like the SNKRS app is messing with people.
By Bamba Jaye Aug 25 2020
I am just confused every time I enter myself to the ruffle. I can’t never win and I always do whatever is to participate on that but I don’t get it
By Mark Eskander Aug 24 2020
I placed 2 orders in 2 days at exactly the second the release dates were published. My Cc info was saved and I placed the order before even before a minute passed. It stated pending. Then all the sudden 5-7 mins later it says sold out do my size!! This app is horrible and the only way to get any shoes or jerseys is to get one that no one wants. I’m so pissed!!!
By Joretha Carodine Aug 19 2020
Everytime I try buying a pair of Air Jordan’s. It takes me all the way through the process and even says in line and pending then nothing happens past there. I never even get a notification stating whether or not I got the shoes. I have lost out on 4 pair of shoes. This needs to be fixed because I am on as soon as the shoe launches so I don’t understand how I never get my shoes I select.

Frequently Asked Questions about nike snkrs customer service

How can I contact Nike Snkrs?

CONTACT USPRODUCTS & ORDERS. 1-800-806-6453. 4 am – 11 pm PT. 7 days a week.NRC & NTC. 1-800-379-6453. 8 am – 5 pm PT. Mon – Fri.COMPANY INFO & INQUIRIES. 1-800-344-6453. 7 am – 4 pm PT. Mon – Fri.

How do I complain to Nike?

Nike (UK) complaints contactsVisit Customer Services.Call Customer Services on 02076 604 453.Tweet Nike (UK)

How can I contact Nike about my order?

HOW DO I TRACK MY NIKE ORDER STATUS?PRODUCTS & ORDERS. 1-888-365-6453. 4 am – 11 pm PT. 7 days a week.PRODUCTS & ORDERS. Chat with us. 4 am – 11 pm PT. 7 days a week.STORE LOCATOR. Find Nike retail stores near you.

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